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Compassionate professional seeking to launch the next chapter of my career as a Counselor.
Genuine desire to help others by demonstrating educational background in psychology to help improve the quality of life of clientele.
Strong knowledge of medical conditions and medical vocabulary, having served as a Coding Specialist.
Volunteered at a local school and served as a mentor to young children while teaching key life skills.
Excellent listening, verbal communication and interpersonal skills to gain the trust, confidence and respect of key stakeholders such as clients, colleagues and vendors.
Maintained diplomacy and tact to identify and resolve problems in real time.
Solid time management, attention to detail and organizational skills, including prioritizing tasks.
Proficient with Microsoft Word, Excel and Access and ICD-10 medical billing coding.
Bachelor of Science (BS), Psychology and Criminal Justice Psychology (double major); earned 2015
University of North Carolina, Charlotte
Criminal Justice Courses: Criminal Procedure; American Criminal Courts; Criminal Justice Theory; and The Juvenile Offender.
Physical Therapy Intern, Northern Rehabilitation Mount Airy, NC; 2007-2008
Volunteered more than 50 hours at Children Center of Surry Yadkin, helping to teach children how to paint, clean, perform landscaping and repair walls.
Certified Coding Specialist Assistant, Employer Charlotte, NC 2010-Present
Showcase strong analytical skills while reviewing codes pertaining to procedures performed for patients.
Ensure all reviews are completed with the highest level of confidentiality to protect patient privacy.
Abstract and verify medical data to assign appropriate codes for completed procedures.
Accurately enter procedure codes, diagnosis codes and patient information into billing software.
Ensure proper encoding and sequencing of diagnoses and procedures.
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