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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx

 

Driven, focused, and hard-working professional with 10+ years of experience and an exceptional educational background which includes a Bachelor of Arts degree. Experienced in providing medical care to critical patients, administering medication, and overseeing administrative operations. Highly adept in managing large-scale projects in addition to maintaining strong communication with others.

 

Key Competencies

 

 

         Health/Exercise Science

         Psychology/Counseling

         Administrative Support

         Vendor Management

         Customer Service

         Strategy Development

         Team Leadership

         CPR Certification

         Medication Administration

         Attention to Detail

         Complex Problem Solving

         Process Improvement

 

Education

 

B.S., Integrative Studies; Concentration in Health and Exercise Science/Psychology

Kennesaw State University, Kennesaw, GA (December 2015)

 

Professional Experience

Brookdale, Woodstock, GA January 2016-April 2016

Medical Technician

  Directed both medical and administrative operations within a fast-paced and high-stress environment with a concentration on providing superior medical care to both emergent and non-emergent patients

  Provided treatment to patients based on Physician orders, administered medication, coached patients on treatment plans, and documented medical changes

  Ensured regulatory compliance standards were adhered to, provided patients with information regarding their medical care rights, and maintained a sterile medical area at all times

 

New York & Company, Kennesaw, GA April 2015-January 2016

Sales Associate

  Utilized superior communication and interpersonal abilities in order to provide a high level of customer service to customers within a retail store environment

  Identified customer needs and made appropriate product recommendations, processed both credit and cash transactions, and assisted in product returns

 

Cobb County Elections, Marietta, GA March 2014-September 2015

Cobb Elections Clerk

  Instrumental in handling administrative functions within the organization which included devising and implementing operational strategies, analyzing complex administrative issues, and managing projects

  Maintained a positive working environment at all times, assisted new staff members with technical questions, and monitored production data

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx

 

Professional Experience Continued:

AT&T, Kennesaw, GA April 2011-June 2012

Customer Representative

  Coordinated both customer service and administrative operations within a retail environment which included addressing customer inquiries and diffusing escalated customer service situations

  Performed account related research in order to resolve billing inquiries, communicated with customers via web applications, and collected account payments

 

Chick-Fil-A, Marietta, GA April 2005-July 2009

Customer Representative

  Utilized exceptional customer service acumen in order to consistently maintain rapport with customers, processed transactions, and ensured store cleanliness was maintained at all times

  Fostered positive communication with co-workers and members of management, operated the drive-thru window, and encouraged a positive working environment

 

Volunteer Experience

 

Volunteer, American Kidney Services, 2012-2014

Volunteer, My Sister s House Women s Shelter, 2003-2009

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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