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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Driven, focused, and hard-working professional with 10+ years of experience and an exceptional educational background which includes a Bachelor of Arts degree. Experienced in providing medical care to critical patients, administering medication, and overseeing administrative operations. Highly adept in managing large-scale projects in addition to maintaining strong communication with others.
Key Competencies
Health/Exercise Science Psychology/Counseling Administrative Support Vendor Management |
Customer Service Strategy Development Team Leadership CPR Certification |
Medication Administration Attention to Detail Complex Problem Solving Process Improvement |
Education
B.S., Integrative Studies; Concentration in Health and Exercise Science/Psychology
Kennesaw State University, Kennesaw, GA (December 2015)
Professional Experience
Brookdale, Woodstock, GA January 2016-April 2016
Medical Technician
Directed both medical and administrative operations within a fast-paced and high-stress environment with a concentration on providing superior medical care to both emergent and non-emergent patients
Provided treatment to patients based on Physician orders, administered medication, coached patients on treatment plans, and documented medical changes
Ensured regulatory compliance standards were adhered to, provided patients with information regarding their medical care rights, and maintained a sterile medical area at all times
New York & Company, Kennesaw, GA April 2015-January 2016
Sales Associate
Utilized superior communication and interpersonal abilities in order to provide a high level of customer service to customers within a retail store environment
Identified customer needs and made appropriate product recommendations, processed both credit and cash transactions, and assisted in product returns
Cobb County Elections, Marietta, GA March 2014-September 2015
Cobb Elections Clerk
Instrumental in handling administrative functions within the organization which included devising and implementing operational strategies, analyzing complex administrative issues, and managing projects
Maintained a positive working environment at all times, assisted new staff members with technical questions, and monitored production data
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Professional Experience Continued:
AT&T, Kennesaw, GA April 2011-June 2012
Customer Representative
Coordinated both customer service and administrative operations within a retail environment which included addressing customer inquiries and diffusing escalated customer service situations
Performed account related research in order to resolve billing inquiries, communicated with customers via web applications, and collected account payments
Chick-Fil-A, Marietta, GA April 2005-July 2009
Customer Representative
Utilized exceptional customer service acumen in order to consistently maintain rapport with customers, processed transactions, and ensured store cleanliness was maintained at all times
Fostered positive communication with co-workers and members of management, operated the drive-thru window, and encouraged a positive working environment
Volunteer Experience
Volunteer, American Kidney Services, 2012-2014
Volunteer, My Sister s House Women s Shelter, 2003-2009
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