Trade Settlements ￨ Corporate / Operations Support ￨ DTCC ￨ Data Entry ￨ Metrics ￨ Strategic Analysis ￨ Reporting

Equity ￨ Derivatives ￨ Fixed Income ￨ Client Relationship Management ￨ Direct / Indirect Client Inquiries ￨ Issues Resolution

Risk Management ￨ Multi-Process Optimization ￨ Workflow Prioritization ￨ Customer Service ￨ Productivity Enhancements

• Top Performer who makes sound decisions to reflect positively on trade processing and corporate business operations in alignment with a client s goals to attain a competitive advantage and generate robust financial growth.
• Visionary Professional who rises above challenges to achieve winning outcomes, including demonstrating a proven ability to quickly learn intricacies of diverse in-house systems technology while maintaining industry compliance.
• Excellent Communicator who develops strong relationships with executives, senior-level decision-makers, cross-functional professionals, and clients, and who excels in both autonomous and collaborative work environments.

Trade Settlements (2006 Present)

• Utilize broad scope of industry knowledge toward analyzing and processing high-volume client trade instructions up to $100 million for a settlement at DTCC, including expertly expediting the resolution of street side contract trade breaks.
• Build and sustain productive relationships with internal asset managers, brokers, and external clients for integrity of trade instructions, and perform reconciliation of transactions to ensure client and depository positions correspond.
• Optimize operations efficiency by performing high-volume data entry using relevant systems in a timely manner.

  Develop, produce, and check sensitivity metrics reports for optimal accuracy.

  Proactively promote transactions transparency to ensure risk is properly mitigated.

  Continually ensure successful completion of daily requirements by monitoring workflows.

  Create multi-process efficiencies in collaboration with compliance and risk management teams.

Corporate Actions Inquiry Response Team (2005 2006)

• Strategically steered analysis, research, and resolution of up to 20+ daily direct / indirect client inquiries in alignment with service goals, including facilitating support for corporate actions on cash equities, fixed income, and mutual funds.
• Handled key processing, review, approval, and reconciliation of Mandatory Domestic Corporate Actions per protocol.

  Expertly monitored and processed full calls, redemptions, and maturities.

  Collaborated with internal departments to prioritize prompt resolution of client requests.

  Supported resolution of inquiries via daily interaction with DTCC / Euroclear / Mutual Fund agents.

Customer Service Agent

• Played a vital role in delivering excellence in customer service within a fast-paced ticket desk, including profitably selling and processing airline tickets for domestic and international flights, as well as resolving travel issues as required.

  Planned and prioritized workflow and assignments as a designated Airline Lead Representative.

  Reported end-of-day operations and productivity in accordance with tickets sold and fees collected.

Bachelor of Arts in International Business (3.42 GPA) Xxxxxx City University

Equity Derivatives ￨ Fixed Income ￨ DTCC ￨ Bloomberg ￨ Microsoft Office ￨ PBS / PTS Functionality

United States Air Force Reserves (Honorable Discharge)

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Dear__________________:

I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your bottom-line performance.

To acquaint you with my background, I can offer experience in Trade Settlements, Corporation / Operations Support, Direct / Indirect Client Inquiries, Issues Resolution, Customer Service, and Client Relationship Management. I am also highly skilled in Risk Management, Regulatory Compliance, Multi-Process Optimization, Workflow Prioritization, and Productivity Enhancements.

Currently, within a Trade Settlements role for Brown Brothers Harriman, I expertly analyze and process high-volume client trade instructions up to $100 million for a settlement at DTCC, including expertly expediting the resolution of street side contract trade breaks. Within this role, I build productive relationships with internal asset managers, brokers, and external clients for integrity of trade instructions, and perform reconciliation of transactions to ensure client and depository positions correspond. I also perform high-volume data entry using relevant systems in an accurate and timely manner.

A sampling of my achievements include:

  Developing, producing, and checking sensitivity metrics reports for optimal accuracy.

  Proactively promoting transactions transparency to ensure risk is properly mitigated.

  Continually ensuring successful completion of daily requirements by monitoring workflows.

  Creating multi-process efficiencies in collaboration with compliance and risk management teams.

To complement this experience, please note that I earned a Bachelor of Arts in International Business (3.42 GPA) from Xxxxxx City University, and am proficient with DTCC, Data Entry, Microsoft Office, and Bloomberg.

[ Suggestion! Address Here Any Skills / Qualifications / Achievements Relevant to the Job Posting ]. As this is just an example of my abilities, please kindly refer to my enclosed resume for additional experience.

As a proven leader, you will find that I am positioned to deliver both immediate and long-term results with a continued commitment to exceeding your team s goals. I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy