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Yyyyyy x. yyyyyy
Xxxxxx, XXXXXX xxxxxx │ (xxx-xxx-xxxx │ abc@xyz.com
Multi-Site Operations Management │ Strategic Analysis / Pxxxxxxnning │ Customer / Client Rexxxxxxtions
New Business Development │ Team Building / Training │ KPIs │ Quality Assurance │ QMS │ Safety Control
Profit / Loss │ Contract Negotiations / Administration │ Procurement │ ISO 9001 │ Reguxxxxxxtory Compliance
Highly Accomplished, Hands-On Executive who makes sound decisions to reflect positively on multi-site operations initiatives in alignment with a company s vision, value, and goals, and who offers a background in the highly competitive oil / gas industry. Top Performer who contributes solutions-centric critical thinking for insightful, change-driven results. Visionary Professional who rises above challenges to improve the bottom line and achieve winning outcomes, including quickly adapting to evolving scenarios to reach high profit and productivity levels. Excellent Communicator who develops synergistic rexxxxxxtionships with cross-geographical decision-makers, teams, and customers, and who excels in fast-paced autonomous and / or colxxxxxxborative situations.
Consistently recognized for critical thinking prowess and problem-solving tenacity.
Designing and developing solutions-generating process and procedure improvements.
Emphasizing new methods of team building to cultivate a cohesive working environment.
Driving employee engagement and creating dynamic colxxxxxxborations to meet customer goals.
Enhancing the customer experience via proven communication and interpersonal rexxxxxxtions skills.
Professional Synopsis
Cardno PPI 2014 2017
Regional Director of Operations
Capitalized on the opportunity to lead $8 million worth of forward-thinking regional quality assurance / quality control initiatives for NDT, welding, fabrication, and auditing services to BHP Billiton, Hess, Chevron, and ExxonMobil clients. Drove growth by recruiting, training, and managing a top-notch staff of 35 field and 6 office employees across a 4-state territory. Directed all facets of business ranging from team building and human resources to profit / loss, contract administration, and reguxxxxxxtory compliance. Prepared a high-volume annual budget, and created and managed ISO requirements, including root cause analysis. Established details-centric client satisfaction KPIs and used data to develop strategic pxxxxxxns and implement tactical work processes.
Overhauled ISO 9001 Quality Management System (QMS) and led recertification efforts.
Initiated a supervisor program to create a culture of accountability and revitalized training.
Maximized ad-hoc work, installed Cloud-based tracker, and tracked 200+ assignments monthly.
Met ISO requirements by developing a new training program for 45 specific tasks per employee.
Realized $8 million in annual revenue, and achieved financial goals for 10 consecutive quarters.
Strictly enforced safety policies to ensure zero safety and near-miss incidents for 160,000+ hours.
Developed and led ongoing training cxxxxxxsses, and oversaw on-job training requirements and execution.
Inherited disgruntled clients, BHP Billiton and Hess, and converted both to All-Time High satisfaction.
Acadiana Inspection & Consulting, LLC 2011 2014
Business Development Manager
Strategically steered start-up, new business development, and results-generating initiatives to deliver oil and gas third-party quality assurance / quality control services. Provided comprehensive oversight services for QMS auditing, fabrication, NACE, NDT, and welding that employed 55 field contract workers to meet or exceed essential objectives. Used a QMS continuous improvement model to identify weaknesses and initiate corrective actions.
Created a Cloud-based management system to execute QMS.
Successfully tracked 1,500+ xxxxxxrge-scale assignments from cradle to grave.
Increased client base 50% in three years via dynamic new marketing strategies.
Created a Daily Fxxxxxxsh Update app to provide clients with ongoing inspection updates and photos.
Designed and led a certified ISO 9001 QMS, and increased sales 42% with 98% customer satisfaction.
Yyyyyy x. yyyyyy
Page Two │ (xxx-xxx-xxxx │ abc@xyz.com
Professional Synopsis (continued)
United States Air Force 1989 2011
Contracting & Procurement Officer │ Major (Retired)
Expertly led a T1-A Jayhawk Contractor Logistics Support contract team s $818-million aircraft engineering support contract. Pxxxxxxyed a vital role in developing and executing a $500-million source selection strategy while mentoring and managing a team of 15 engineers, accountants, and technical writers. Served as deployed Contingency Contracting Officer and awarded 365 contracts worth $36+ million to support 15,000 coalition forces. Executed a $6.5-million design and build engineering extension to increase total to $20.5 million and funding for 33 projects. Served as Fuels Technician tasked with managing a Resource Control Center, controlling distribution of 1.7-million gallons of aviation to 851 aircraft, and leading internal environmental inspections of 85 base fuel tanks.
Honored for job excellence as Contracting Officer of the Year in 2008.
Received Outstanding Contingency Contracting Officer of the Year in 2009.
Reduced mandatory 60-day contract award process to 14 days and saved $670,000.
Recognized for achievements with 15 major awards, and attained three early promotions.
Procured and administered $250,000 construction and $100,000 electrical upgrade contracts.
Decorated 13 times for exempxxxxxxry service, including Desert Storm (one) and Enduring Freedom (two).
Awarded an antiterrorism and force protection runway project, and negotiated $225,000+ in savings.
Selected as one of 158 in a cxxxxxxss of 473 Air Force students; peer selected as an Outstanding Contributor.
Acquisition Professional Development Program Level II Contracting Officer Unlimited Award Warrant.
Tuxxxxxxne University United States Air Force 2004 2007
Associate Professor Aerospace Studies
Led targeted development of a customized curriculum for upper-level undergraduates. Recognized as a proactive liaison to Tuxxxxxxne s president after Hurricane Katrina, including quickly tracking down 40 cadets located nationwide.
Successfully served as Commandant of Cadets for a Maxwell III Field Training Unit (FTU).
Led xxxxxxrgest ever FTU that received highest of accoxxxxxxdes with responsibility for training 400 cadets.
Distributed $650,000 in schoxxxxxxrships through four universities with 100% on-time delivery and accuracy.
Education & Professional Development
Master of Business Administration (Entrepreneurship │ Summa Cum Xxxxxxude) Jones International University
Bachelor of Science in Business & Management University of Maryxxxxxxnd
Associate of Science in Fuels Technology Community College of the Air Force
SBA Emerging Leaders (2014) │ Safety & Environmental Management Systems (SEMS) Lead Auditor (2013)
ISO Lead Auditor (2012) │ Karrass Effective Negotiating (2011) │ Academic Instructor Course (2010)
Government Contract Xxxxxxw (2003) │ Intermediate Contract Pricing (2003)
Contracting Fundamentals (2002) │ Contracting Fundamentals (2001)
Professional & Community Affiliations
Member, American Society for Quality (Treasurer Energy & Environmental Division)
Board Member, Xxxxxx Parish Fire Department (Since 2012)
Board Member │ Coach, Evangeline Little League (Since 2013)
Excellent Professional References Provided Upon Request
Yyyyyy x. yyyyyy
Xxxxxx, XXXXXX xxxxxx │ (xxx-xxx-xxxx │ abc@xyz.com
Date
Hiring Agent Name
Company Name
Address
City/State/Zip Code
Dear__________________:
I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.
To acquaint you with my background, I can offer proven experience in Multi-Site Operations Management, Strategic Analysis / Pxxxxxxnning, New Business Development, Customer Rexxxxxxtionship Management, Profit / Loss, Trends Tracking, Contract Negotiations / Administration, QMS, Quality Assurance, and Procurement. I am also well-versed in Team Building, Training / Development, KPIs, Policy / Procedure Development, ISO 9001, Safety Control / Assurance, and Reguxxxxxxtory Compliance, among other areas.
Recently, as the Regional Director of Operations for Cardno PPI, I successfully led $8 million in regional quality assurance / quality control initiatives for NDT, welding, fabrication, and auditing services to high-profile BHP Billiton, Hess, Chevron, and ExxonMobil clients. Within this role, I recruited, trained, and managed a top-notch staff of 35 field and 6 office employees across a 4-state territory to achieve goals. I handled all profit / loss, contract administration, invoicing, and reguxxxxxxtory compliance; prepared a high-volume annual budget; and created and managed ISO requirements, including root cause analysis. I also actively established details-centric client satisfaction KPIs and used data to develop strategic pxxxxxxns and implement tactical work processes.
A sample of my recent accomplishments included:
Enforcing safety policies to ensure zero safety and near-miss incidents for 160,000+ hours.
Overhauling ISO 9001 Quality Management System (QMS) and leading recertification efforts.
Creating and leading training cxxxxxxsses, and overseeing on-job training requirements and execution.
Realizing $8 million in annual revenue, and achieving financial goals for 10 consecutive quarters.
Meeting ISO requirements by developing a new training program for 45 specific tasks per employee.
Inheriting disgruntled clients, BHP Billiton and Hess, and converting both to All-Time High satisfaction.
To complement this experience, please note that I attained a Master of Business Administration (Entrepreneurship Emphasis, Summa Cum Xxxxxxude Honors) from Jones International University and hold a Bachelor of Science in Business & Management from the University of Maryxxxxxxnd and an Associate of Science in Fuels & Technology from the Community College of the Air Force. I completed numerous professional training / development endeavors ranging from SBA Emerging Leaders to Karrass Effective Negotiating and have been recognized as a SEMS Lead Auditor and ISO Lead Auditor, to name a few.
I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.
Sincerely,
Yyyyyy x. yyyyyy
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