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Yyyyyy x. yyyyyy
2812 Swinging Gate Drive │Xxxxxx, XXXXXX xxxxxxxxx-xxx-xxxx │ abc@xyz.com
Executive Profile
- Dynamic, forward-thinking and focused executive with over 10 years of proven experience, paired with a strong drive to achieve or surpass organizational goals
- Focused and driven executive, with an impeccable reputation for spearheading multimillion-dollar sales and operational efforts in highly competitive markets.
- Additional qualifications include: strategic planning, sales, leadership, market share capture, national territory management, profit increase, client base development, among others
- Able to readily adapt to rapidly changing marketplaces while placing a strong focus on bottom-line results
- Adept at fostering positive relationships with partners and clients across industries
- Practiced as it relates to cross-functional teamwork; comfortable working with individuals and groups across all levels
- Seeking a Sales or Operations Executive role that will allow for leverage of skills and deliver opportunities for professional growth
Selected Highlights
- Reduced operating costs through improved productivity and workforce reductions (G&K)
- Built strong relationships with customers and prospects; instill a sense of trust and confidence through delivery of professionalism and enthusiasm thus positioning G&K to garner new clientele
- Fruitfully renewed four national account contracts; saw annual revenue that exceeded 3.5M (G&K)
- Earned the Golden Eagle Award in 2005 (AmeriPride)
- Implemented Miller Heiman Strategic Sales training program to increase sales productivity (AmeriPride)
- Surpassed profit and sales predictions for the year 2003; also expanded top-line revenues by 7% via introduction of the Boat Trader and TV Trader books (Trader Publications)
- Effortlessly led the relocation of Cintas into a new facility; allowed for improved route efficiency and bolstered levels of staff morale
- Honored with the Group Outstanding Award in 2001 for sales and profit achievements (Cintas)
Professional Synopsis
G&K Services Kansas City / St. Louis, MO/Memphis, TN
General Manager (2013-Present)
- Direct operations for two business units that generate annual revenues of $23M
- Lead a team of 11 Managers and 92 employees; train them on core values, best practices and company policies
- Instill discipline and rigor into personnel workflows to foster a sense of routine and achieve consistent Playbook runs
- Train and develop key personnel to achieve promotion within the organization; utilize sound coaching and mentoring methods
- Exceeded sales and profit plans for FY14 and FY15; named the recipient of the Quarterly Business Excellence Award five times
Senior National Account Executive (2010-2013)
- Successfully manage an $8M book of business consisting of 12 national accounts and 169 prospects across six states
- Developed a collaborative staff of field operation leaders and teaxxxxxx to fuel a notable increase in sales lead generation
- Coached and guided assigned National Account sales staff within territory to increase sales revenue and fuel organic growth
- Earned the Spirit of Excellence Award in 2011 with 129% to plan/$15,480 and again in 2012 with 105% to plan/$13,125
- Negotiated and finalized contracts for nine new account clients with annual revenues ranging from $200K to $1.5M
Director of Sales (2007-2010)
- Supervised a team of 11 District Sales Managers and 58 Sales Representatives across eight states; trained them in how to effectively advertise and promote uniform apparel and facility service solutions to over 87K prospective clients within the region
- Crafted and executed annual sales plans with the goal of surpassing projections for profitability
- Hired and trained sales leaders to adhere to company values, standard operating procedures and sales/marketing processes
- Developed and set into place a Total Cost of Ownership process that drove sales productivity and improved profit by 4%
- Successfully introduced new hire assessment tool Oxicon to improve sales staff productivity levels; also started an employee recognition program that prompted performance improvement and reduced annual turnover rates by 8%
Yyyyyy x. yyyyyy
Page Two
Director of Sales (Continued)
- Conducted regional sales training meetings; worked diligently to clearly communicate company objectives and deliverables, as well as assess regional competition and developed responses to be employed by District Sales Managers
- Achieved 119% of sales plan in 2009 and 125% of plan in 2008; resulted in receipt of the 2008 and 2009 Spirit of Excellence Awards, along with the Performance Champion Award in 2008
Allied Waste Philadelphia, PA
District Sales/Service Manager (2006-2007)
- Set forth numerous sales and service strategies with a team of three Sales/Service Managers and 29 Sales and Service Representatives across the state; presented prospects with waste management solutions focused on customer satisfaction
- Provided managerial coaching and instruction focused on leadership, measurable goals and expectations
- Introduced an employee recognition program that stimulated performance improvement and reduced yearly turnover rates by 6%
- Conducted training meetings to communicate clear objectives and deliverables; strengthened gross margins by 15% in the Pennsylvania market using value-added selling methodologies
Successfully implemented Miller Heiman Strategic Sales training; resulted in a sales productivity increase of 19%
AmeriPride Services Memphis, TN
Director of Sales (2004-2006)
- Drove operations for a team of nine Sales Managers and 48 Sales Representatives across six states; worked with a self-built and trained team of highly skilled and competent professionals
- Delivered uniform apparel and facility service solutions to over 72K prospective clients in assigned region; used annual sales plans that served to exceed projection and increase profit levels
Utilized a Predictive Index tool to heighten productivity levels within the sales force and help prevent turnover rates
- Improved sales performance to budget from 27% to budget YTD to 128% to budget YTD
Additional Experience
- General Manager, Trade Publications, Bridgeville, PA, 2003-2004
- Branch Manager, Cintas Corporation, Lansing, MI, 2002-2003
- Assistant Vice President/Director of Sales, Cintas Corporation, Rochester, MI, 2000-2002
- General Manager, Cintas Corporation, Gaylord/Traverse City, MI, 1997-2000
- Sales Manager, Cintas Corporation, North Canton, OH, 1995-1997
- Service Manager, Cintas Corporation, North Canton, OH, 1992-1995
Education & Involvement
Bachelor of Arts & Science Courses, Management, University of Akron
Member, Textile Rental Service Association (TRSA)
Completed Professional Development
Requirements Based Selling (RBS) Facility Services Selling (FSS) Miller Heiman Strategic Selling Predictive Index Certified General Managers College Oxicon Certified Protect Safety Certified ProSura Food Safety Certified
Awards & Honors
Business Excellence Award Spirit of Excellence Award (3) Performance Champion Award
Golden Eagle Award Outstanding Achievement Award
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