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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
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Customer Service
Profile of Qualifications
Strong written and oral communication skills, key to providing excellent customer service.
Experienced in completing assigned tasks on time in fast paced environments.
Skilled in meeting and exceeding production goals.
Demonstrated ability to perform administrative tasks, including call management.
Recipient of four wow comments at Rite Aid for positive attitude, strong listening skills and excellent customer service skills.
Skills
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Customer Service Problem Solving iMovie & PhotoShop |
Interpersonal Communication Call Management Final Cut |
Inventory Management Leadership MS Word & PowerPoint
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Professional Synopsis
Rite Aid, Battle Creek, MI 2016-Present
Customer Service Representative
Provide support to customers within a fast-paced retail environment.
Continually recognized by management for delivering top notch customer service.
Use strong communication skills to answer questions, make suggestions and ensure satisfaction.
Responsible for opening / closing store and reviewing inventory levels.
Target Distribution, Galesburg, MI 2016
Packer
Worked together with team members to ensure production goals were achieved.
Developed ways to increase efficiency and speed throughout daily operations.
Subway, Battle Creek, MI 2015
Cashier
Delivered high quality customer service throughout daily interactions.
Responsibilities included inventory management, handling cash transactions and maintaining a clean environment.
Promoted a positive customer experience.
Education & Professional Development
Coursework Completed, Jackson Community College
Soccer scholarship recipient.
Coursework Completed Toward Bachelor Degree in Communication, Western Michigan University
High School Diploma, GPA: 3.8, Pennfield High School
Member of various community service groups including Live United and the Minion Help Club.
Soccer, volleyball and basketball team member.
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