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- xxxxxx Piney Oaks Dr Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * firstname.lastname@example.org
Business/Sales Manager (Automotive)
Self-motivated and results-driven management professional with more than 27 years providing high-performance leadership in regional sales, customer service, and operations management in the automotive and freight industries, with early experience in the U.S. Army.
Proven dedication to process efficiencies for improved productivity and cost advantages that enable the business to reduce operating cost by $1M while netting nearly $200K in inventory management.
Detail-oriented without losing sight of the big picture, analytical and methodical with critical thinking to strategize solutions in sales operations, contract & inventory management, staff development, resource management, and business analytics, enabling the organization to achieve a satisfying customer experience around company products and services.
Decisive leadership, with purposive people management and business-aware communication skills that drive innovation, inspire customer confidence, and foster performance excellence and teamwork synergies among colleagues and subordinates in achieving shared goals and commitments.
Provided strategic and tactical direction and leadership in managing the southern US working for 5 years before being promoted to current position, starting as the Director for the Western US then the Eastern US before assuming control of US Field Operations in its entirety.
Conducted end-to-end field inspections and audits for the greater Xxxxxx area, having been promoted to Regional Manager after a 2-year tenure as Field Rep.
Built sustainable professional relationships with individual and corporate accounts, suppliers, and industry partners to ensure sales growth and new market penetration.
Provided HR support in staff recruitment, development, and performance management to ensure high productivity across operating departments.
Oversaw back-office operations including inventory management, logistics, QA, as well as research and data analytics, while ensuring consistent compliance with policies, procedures, standards and performance expectation.
Provided tactical direction in a dual role in managing the auto body and mechanic shop, ensuring high productivity levels in meeting client orders, while adhering to policies and service quality standards.
Reduced operating costs by almost $1M dollars by streamlining production process and workflow, as well as, designing an inventory control system that netted nearly $200K after unneeded and aging parts were returned.
Responsible for managing daily routines for an automotive body shop, with complete oversight on profitability performance, adhering to within P/L thresholds for DR accounts, and assuming a dual role as an in-house estimator and claims representative about 4 months into the job.
Served as a part time manager for the unload, sort and next-day air service departments, while taking college courses as a working student.
Education & Credentials
A.A.S., 40-45 credit hours, TOMBALL COLLEGE Tomball, XXXXXX (1003 1995)
Phi Beta Kappa Honor Roll every semester with a cumulative 3.7 GPA
ADP, PeopleSoft, KRONOS, Workday, Tableau, & Taleo
Professional Training & Certifications
OSHA 10 National Safety And Health Certified, Cert # 0000 xxxxxx xxxx , xxxx , xxxxx 000005100. (2016 Present, non-expiring)
I-Car Certified, Precision Collision
Affiliation & Community Involvement
Master Mason, #1423, Cypress Lodge
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