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yyyyyy x. yyyyyy

- 18 se 10th St Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Sales Manager (IT/Software/System Security)

Qualifications Profile


    Self-motivated, dynamic, and results-driven entrepreneur and management professional with more than 6 years providing high-performance sales & marketing, account management, customer service, staff development, and financial consultancy services in the marketing services, leisure travel, hospitality, and insurance sectors. .

-    Proven dedication to delivering outstanding sales and client service that maximizes advantages of IT solutions in achieving process efficiencies and service quality leadership in highly competitive markets.

-    Versatile, xxxxxxexible, and adaptable with quick learning abilities to reach high productivity levels in fast-paced work environments and new or demanding assignments.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

    Strong people management and interpersonal communication skills that inspire confidence, performance excellence, and teamwork synergies across diverse ethnicities and multi-functional engagements.


Key Expertise

Sales Management

    Marketing & Sales (Trad. & Online)

    B2B/B2C Sales Management

    Multiple Account Management

    Customer Service Management

    Event Management

    Product Sales Pitch/Presentations

Business Operations Management

    Strategic Planning & Execution

    Business Development

    Process/Workxxxxxxow Improvement

    Relationship Management (Clients, Stakeholders, Public, & Suppliers)

    Project/Program Management

    Staff Supervision & Training


    App: Booking & CRM Systems, & Data Mining Systems

    Productivity Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook)


Professional Experience


Punch In Perks Ÿ Xxxxxx, XXXXXX Founder/President Nov 2014 Present

    Manage and grow the business, generating leads and sales, maintaining customer accounts, tracking all financial and accounting matters, and providing technical client support.

    Work with and build sustainable professional relationships with 60+ local business in the South Xxxxxx area, providing business solutions to SME entrepreneurs in adopting customer-driven sales and marketing strategies, loyalty programs, and competencies in harnessing the company s IT solutions to market their products and services.

    Develop campaigns for corporate accounts using data mining and business financials to increase daily profits by 10% to 20% while improving customer retention and online traffic.


Carnival Cruise Lines Ÿ Miami, XXXXXX Personal Vacation Planner Jul 2012 Oct 2014

    Planned, booked, and coordinated cruises for groups and individuals, exceeding monthly production and sales quotas with successful conversion of 150+ cold calls averaging 4 hours of talk time per day.

    Built sustainable professional relationships with current and new clients, developing and executing cruise plans that ensured a totally satisfying experience on their vacation.

    Assisted in training new and junior co-workers on the use of CRM and booking systems.


Robin Wolff & Associates Ÿ Kendall, XXXXXX Financial Consultant May 2011 Jun 2012

    Served as Benefits Consultant for 20+ Coldwell Banker offices in South XXXXXX, coordinating schedules with branch managers to give product presentations on the benefits available to their realtors.

    Interacted with individuals to analyze their personal insurance needs and financial situation.

    Explored current and new markets in promoting appropriate financial products, conducting seminars and workshops that educated clients on the details and benefits of company products in their respective lifestyles and growth plans.


STL Worldwide Ÿ Doral, XXXXXX Team Leader/Account Manager Sep 2010 Mar 2011

    Managed a team of 5 sales professionals in B2B sales, assigning territories to meet/exceed targets, and building sustainable professional relationships that maintain repeat business and customer base growth.

    Provided HR supports in staff recruitment and development for available sales positions, training the team on direct marketing skills that enable them to succeed in meeting sales goals and market share growth.


Education & Credentials


    UNIVERSITY OF XXXXXX Gainesville, XXXXXX (2008-2010)

B.A. in Political Science, minor in Urban Regional Planning, GPA: 3.2

    SANTA FE COLLEGE Gainesville, XXXXXX (2006-2008)

A.A. in Political Science


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