Retail Sales | Store Operations | Openings & Closings | Leadership | Xxxxxxmmunication | Strategic Planning

Forecasting | Reports | Store Promotion/Programs | Project Management | Crisis Management | Xxxxxxmmunication

Inventory Xxxxxxntrol | Cash Deposits | Xxxxxxnflict Resolution | Recruiting & Interviewing | MS Office 
| Blogging

Reliable, hardworking and focused Store Manager with over eight years of experience managing teams from 10 to over 100 employees at once. Oversee programs through effective delegation of work and resources, along with securing staff xxxxxxverage and aiding in recruitment/selection processes. Manage the outflow for multimillion-dollar business and ensuring store xxxxxxmpliance with all safety protoxxxxxxls. Boost sales and profit margins with the utmost in efficacy. Achiever of YoY goals, key performance indicators, metrics, and profit growth for NET and Top Line earnings. Adept at xxxxxxmmunicating xxxxxxmpany mission and directives. Clearly explain rationale behind store policies to fuel xxxxxxmpliance amongst personnel. Provider of creative solutions in troubleshooting customer xxxxxxmplaints. Train associates on xxxxxxmpany policies and best practices. Eager to excel in overxxxxxxming any challenge that presents itself. Xxxxxxmmunicate direction with stakeholders at all levels to ensure deadlines, directives, and projects are xxxxxxmpatible with one another. Work well under pressure in fast-paced working environments that call for both adaptability and flexibility. Seeking a long-term career with room for growth and the opportunity for advancement.

Business Development Manager (2016-Present)

  Partake in outside selling and/or prospecting at least six hours per work day in order to best manage an assigned territory with high levels of organization and attention to detail 


  Track and move opportunities via the sales funnel; also generate potential requisitions from new and inactive acxxxxxxunts

  Create and maintain a business plan using CRM; target new acxxxxxxunts and map both the territory and related calendar

  Devise viable tactics, used in penetrating/layering within acxxxxxxunts

  Grow business using a blend of methods including research, lead generation, prospecting, xxxxxxld calling, networking and scheduling in-person appointments with both new and inactive clients

  Generate leads in person and via telephone and other electronic media e.g. social media

  Partner with the Technical BDM to share leads and develop client relations that serve to expand the xxxxxxmpany footprint 


  Research potential new business leads and update the target list of current clients

  Partake as a key member of networking organizations

  Adhere to all requirements for weekly appointment and revenue generation activity

  Xxxxxxmplete all required sales documents and enter them into Volt s CRM and other automated systems with precision and timeliness; always uphold levels of xxxxxxnsistency and data integrity 


  Xxxxxxoperate with recruiting teams to ensure delivery to client s requisitions; also lead sales seminars on recruiting teams

  Meet with direct manager and internal staff regularly to xxxxxxnvey service priorities and business/sales prospects

  Deliver information on clients or prospects in developing bids and proposals for assigned territory

  Xxxxxxach and guide inside staff to refine outgoing messaging, refine their sales skills and boost their levels of xxxxxxmfort at all phases of the selling process.

  Ensure xxxxxxntract xxxxxxmpliance at all times using regulatory expertise 


Administrative/Assistant Store Manager (2012-2016)

  Oversaw all store expenses and operations, including Sarbanes Oxley functions with receiving trucks/back end operations, along with all xxxxxxmpleted internal or external audits

  Fostered positive and mutually beneficial relations with vendors, xxxxxxrporate staff and security personnel

  Led all money handling, store and vault operations daily to make sure amounts were xxxxxxrrect with no shortages or overages

  Drive fleet and installation operations to fuel optimal levels of service and satisfaction

  Tracked xxxxxxntrollable expenses to guarantee overall optimal levels of store profitability

Yyyyyy x. yyyyyy

Xxxxxxntinued

Administrative/Assistant Store Manager (Xxxxxxntinued)

  Trained all new Managers on store policies and best practices

  Directed and supervised employees as it pertained to sales, inventory xxxxxxntrol and cash receipt rexxxxxxnciliation

  Authored store supplies orders as inventory levels ran low and were in need of replenishment

Assistant Store Manager (2009-2012)

  Directed merchandising and product management across store departments

  Also led vendor relations, xxxxxxnflict resolution, customer inquiry follow-up, scheduling, payroll and forecast monitoring

  Tended to and rectified sales personnel xxxxxxmmunication xxxxxxncerns in a tactful and effective manner

  Analyzed marketing data and translated it into holistic, engaging strategic plans

  Xxxxxxmpleted a series of training sessions in order to advance to the Assistant Manager role

Department Manager (2008-2009)

  Made certain that sales numbers adhered to or exceeded the previously projected budget; also ensured department merchandising processes and product level maintenance levels were properly handled

  Delivered superb service by greeting and assisting each customer with attention to each of their respective needs; also designed and introduced customer satisfaction metrics

  Replenished inventory as shipments arrived; arranged the sales floor to align with xxxxxxmpany expectations

  Supervised hourly Sales Associates in the Floor, Front End, Freight, Delivery and Stocking departments; also handled all staff mentoring, training and xxxxxxaching efforts

  Assessed and reported on staff members performance

  Guaranteed sufficient department xxxxxxverage by carefully influencing
scheduling methods

  Xxxxxxnducted departmental activities e.g. ensuring merchandise is stocked, tracking and reporting relevant metrics, as well as monitoring project progress across all efforts

  Maintained a safe, secure work environment by leading daily safety reviews to take notice of possible or existing hazards

  Also kept store clean and tidy by securing doors and gates; monitored for possible theft or security risk instances


  Made certain that both individually and in teams, superior service was provided by helping customers locate, choose, and load merchandise items

Team Lead Product Service Associate, Lowes Home Improvement, 2007 2008

Product Service Associate, Lowes Home Improvement, 2007

Customer Service Associate, Lowes Home Improvement, 2007

Xxxxxxurses, Business Management Metro State University

Member, Denver Chamber of Xxxxxxmmerce (Infrastructure)

Member, SHRM (Society of Human Resource Management) Mile High

Recipient, Department Manager of the Year, Lowes Home Improvement, 2009

Recipient, Unsung Hero Awards (2), Lowes Home Improvement, 2007-2009

.

6189 Castlegate Dr. W. Apt #2027 | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.xxxxxxm

March 16, 2018

Hiring Agent Name

Title

Xxxxxxmpany Name

Address

City/State/Zip Xxxxxxde

Dear [Hiring Agent Name],

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and xxxxxxnsideration. As demonstrated in the acxxxxxxmpanying resume, my professional qualifications include the following acxxxxxxmplishments:

  I bring to any service delivery role years of proven success in various retail leadership capacities at the store management level. I have more than eight years of proven experience in managing teams of up to 100, while also excelling in working individually on selected projects.

  My experiences thus far have sharpened and refined my interpersonal xxxxxxmmunication and relationship building skills, as well as my ability to xxxxxxnnect positively with clients and stakeholders at all levels.

  As a professional, I am adept at managing programs using proper work and resource delegation. I have proven myself capable of managing outflow for multimillion-dollar business as well.

  In any position I take on as I grow and mature professionally, I aim to achieve the utmost in both customer and organizational satisfaction. Over the xxxxxxurse of my career, I have grown and expanded my levels of expertise in Project Management, Operations Xxxxxxordination and Strategic Planning, as well as additional practical areas.

  Independent of my practical background, I ve also xxxxxxmpleted business management xxxxxxurses and remain active in professional organizations. I belong to the Denver Chamber of Xxxxxxmmerce and the SHRM (Society of Human Resource Management)

As an employee, you will find me to be a driven team player xxxxxxmmitted to supporting you in achieving your objectives through superior performance. I am xxxxxxnfident that I xxxxxxuld be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

Enc. Resume