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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx abc@xyz.com
Driven, focused, and hard-working Technical Professional with several years of experience and a proven ability to lead others and oversee daily operations within fast-paced environments. Experienced in managing large-scale technical projects, providing support to hardware/software applications, assisting end-users, and making appropriate recommendations based on organizational technical needs. Equipped with an ability to improve operational efficiency levels in addition to maintaining strong communication with others.
Key Competencies
Research & Development Technical Support Medical Assessment Strategy Project Management |
Quality Control Experiment Design Biomedical Engineering Team Leadership |
Requirements Analysis Attention to Detail Complex Problem Solving Process Improvement |
Education & Certifications
BSE, Biomedical Engineering, Minor in Biochemistry, Arizona State University, Tempe, AZ (2016)
Completed Projects Include: Development of an Ultrasound Transducer and Phase Shifting Algorithm which Utilized both QSR and GMP Foundations
Associate of Science, Pima Community College, Tucson, AZ (2012)
Professional Experience
Asurion 2016-Present
Premier Support Technician
Direct both technical and administrative operations within the organization with a concentration on providing superior support to end users
Identify issues through communicating with customers, provide guidance in regards to potential solutions, and oversee remote access support logistics for both desktop and mobile computing
Maintain a significant knowledge of various technical software and hardware tools through the use of internal training guides along with external sources of information
Skyborne Resources 2016-Present
Consultant
Act as a Consultant to a start-up organization with a concentration on identifying appropriate technical strategies for medical data management and cloud computing
Play a lead role in designing and implementing operational initiatives along with acting as a liaison with the sales and marketing departments
Circuit City 2007-2009
Sales Leader
Facilitated sales and business development logistics within a retail environment which included creating innovative sales strategies, improving customer engagement, and increasing sales revenue
Achieved the third highest sales margin company-wide in Q3-2008
Movie Gallery 2006-2008
Night Manager
Managed operations within a retail store which included monitoring daily transactions, monitoring financial reports, and implementing store-wide strategies
Supervised cross-functional sales teams which required providing individualized coaching/guidance in addition to facilitating weekly sales goal meetings
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include several years of experience in technical support roles with experience in identifying technical issues, advising others on appropriate solutions, and performing continuous professional education in order to maintain a high technical acumen. In addition, I have a demonstrated ability to improve operational efficiency and productivity levels.
To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes a Bachelor s Degree in Biomedical Engineering with a focus in Biochemistry from Arizona State University.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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