Yyyyyy x. yyyyyy Specializing in Wine, Spirits & Beverages

Xxxxxx, FL xxxxxx ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

M.S. in Hospitality Management Candidate who maintains up-to-date knowledge of multi-industry trends to align with a company s vision, value, and goals. Ambitious Self-Starter who rises above challenges to achieve competitive results, including showcasing a resourceful, adaptable, and innovative personality who excels in high-pressure, high-demand environments. Multilingual Communicator (Fluent in Italian and Spanish, Beginner in French) who builds solid relationships with decision-makers and who leads peers by example and with integrity.

Wine, Spirits & Beverages ￨ Marketing ￨ Hospitality Operations Management

New Business Development ￨ Social Media ￨ Consumer Analysis ￨ Trends Tracking

Lean Six Sigma ￨ Policy / Procedure Development ￨ Process Optimization ￨ Key Compliance

Team Building ￨ Training / Development ￨ Administrative / Operations Support ￨ Customer Service

Career Highlights Include:

  Increasing Zonin 1821 s likes on social media by 6,000+ organically.

  Creating unique content for a company s highly valuable social media presence.

  Exhibiting talent in researching new restaurants and developing social media content.

  Developing content for responding to guest comments on TripAdvisor and Booking.com.

  Serving as key Wine Ambassador for company-sponsored events, wine tastings, and festivals.

  Leading a Lean Six Sigma project to increase cost savings for a hotel s Housekeeping department.

Master of Science in Hospitality Management 4.0 GPA ￨ Projected December 2017

Bachelor of Science in Hospitality Management Food & Beverage ￨ Summer Abroad (Wine Study) Spain

Associate of Arts in Communication & Media Studies

Certificate in Wine & Beverage Management (Xxxxxx International University)

WSET 2 Certification (In Progress) ￨ The Court of Master Sommeliers (First Level)

Marketing Coordinator

Lead forward-thinking marketing initiatives for the largest privately held wine company in Italy. Expertly prepare and select wines for submission to competitions, and submit wines for scoring. Design innovative social media content. Prepare new POS material, and oversee print material design. Curate company-sponsored events, and coordinate logistics. Serve as Wine Ambassador for festivals. Prepare and conduct highly popular wine tastings.

Intern Area People & Culture

Spearheaded support of HR compliance, recruiting, onboarding / orientation, benefits administration, and volunteer intern programs. Offered knowledge of employment law, as well as employment eligibility, confidentiality, and files and forms management. Supported all South Xxxxxx-based Kimpton Hotels properties.

Yyyyyy x. yyyyyy Specializing in Wine, Spirits & Beverages

Page Two ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Front Desk Agent ￨ Concierge

Delivered excellence in guest services while accurately and efficiently processing check-ins / check-outs, coordinating guest requests for special services, and providing information on area activities. Demonstrated sharp analytical abilities toward balancing end-of-shift cash and generating accounting reports. Trained new associates.

Front Desk Agent ￨ Night Auditor

Maximized use of resources by prioritizing daily assignments to meet guest needs, including assisting guests with inquiries and resolving critical concerns for optimal satisfaction. Prepared end-of-day reports, balanced folios, verified transactions, and handled postings. Performed night audits and managed night-based hotel operations.

Intern Assistant to General Manager ￨ Intern Front Office Manager

Improved operations, team performance, and inventory control via targeted collaborations with management. Ensured consistent high-quality work while developing Front Office policies and processes to meet daily goals. Directed a Lean Six Sigma project based on the development of a cost-saving departure checklist for Housekeeping.

Intern ￨ Marketing Assistant

Delivered quality-centric marketing and administrative support for this Xxxxxx-based restaurant critic, including researching new establishments in the Xxxxxx-Dade area, making reservations, and tracking appointments. Optimized administrative efforts by managing data sheets and confirming details. Developed social media content.

Event Leader Wine Seminars

Played a vital role in coordinating and executing a Wine Seminars Events, including managing a details-focused team of 30 associates throughout the multi-day event, as well as registering VIP personalities to conduct seminars.

Excellent Professional References Provided Upon Request

Yyyyyy x. yyyyyy Specializing in Wine, Spirits & Beverages

Xxxxxx, FL xxxxxx ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.

To acquaint you with my background, I can offer proven experience in Wine, Spirits & Beverages Marketing; New Business Development; Social Media; Event Planning / Coordination; Process Optimization; Policy / Procedure Development; Lean Six Sigma; Consumer Analysis; and Trends Tracking. I am also well-versed in Hospitality Management, Team Building, Training / Development, Human Resources, Administrative / Operations Support, Auditing, and Guest Relations, among other areas.

Currently, as a Marketing Coordinator for Zonin 1821, I successfully lead results-generating marketing initiatives for this largest privately held wine company in Italy. Within this role, I expertly prepare and select wines for submission to competitions, and submit wines for scoring. I also design innovative social media content, prepare new POS material, and oversee print material designs.

A sample of my accomplishments include:

  Preparing and conducting highly popular wine tastings.

  Curating company-sponsored events and coordinating logistics.

  Increasing Zonin 1821 s likes on social media by 6,000+ organically.

  Creating unique content for the company s highly valuable social media presence.

  Serving as key Wine Ambassador for company-sponsored events, wine tastings, and festivals.

To complement this experience, please note that I am pursuing a rigorous Master of Science in Hospitality Management (4.0 GPA) from Xxxxxx International University with a projected December 2017 graduation date. I hold a Bachelor of Science in Hospitality Management with an emphasis in Food & Beverage from the same institution, as well as an Associate of Arts in Communication & Media Studies from Xxxxxx Dade College. I am in the process of attaining my WSET 2 Certification and completed the First Level of The Court of Master Sommeliers. I also achieved a Certificate in Wine & Beverage Management from FIU.

As this is just an example of my abilities, please refer to my enclosed resume for additional hospitality experience across a multitude of roles.

I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy