• Results-Focused Leader who offers a healthcare / medical background with skills in IT Systems Consulting, Project Management / Lifecycle Management, Strategic Analysis / Planning, Application / System Specifications, Policy / Procedure Development, End User Training, Software Engineering, Technical Writing, Web Design / Development, Troubleshooting, Conflict Resolution, Regulatory Compliance, and Customer Relations / Service.
• Excellent Communicator who builds and sustains synergistic relationships with C-level executives, business / operational teams, and clients, and effectively leads technical / application support for an end user community.
• Ambitious Self-Starter who proactively attends educational workshops / conferences and establishes personal networks to continue to maintain up-to-date professional knowledge and maintenance of certification / licensure.

  Capitalize on the opportunity to deliver high-level contributions in selected business and / or healthcare processes, including effectively formulating system scope and objectives relative to company s core requirements, as well as providing knowledge to define, design, and / or modify specifications and processes of information systems.

  Lead targeted decision-making among a top-performing team of technology professionals, end user customers, and vendors to assemble RFIs / RFPs, ROI calculations, capital and / or operating budgets, or additional documents.

  Expertly identify, investigate, track, and resolve complex projects, systems, and / or application errors; determine and design end-user training and curriculum for applications / systems; and facilitate initial rollout and ongoing training.

  Spearhead design, implementation, and maintenance of complex application and system specifications and processes, and participate and lead taskforces to plan, implement, and coordinate facility efforts to maximize quality.

  Actively deliver high-quality service to Banner Health customers by demonstrating leadership on a consistent basis.

  Designed and administered complex standards and policies on application and end user customer documentation, including ensuring department and company standards are consistently adhered to.

  Established system documentation standards and quality assurance methodologies for key systems.

  Provided high-level expertise and guidance to user community and mentor junior department staff.

  Ensured compliance with established policies, procedures, regulatory, and accreditation requirements.

  Strategically steered critique, content edits, copy edits, and proofreading of manuscripts and documents, including writing and conducting comprehensive workshops on the key craft of writing and the publishing industry, in general.

  Successfully represented diverse publishing houses at literary events.

  Wrote copy for catalogues, eNewsletters, advertisements, websites, and press releases.

  Managed major customers, including Genesis Press, Parker Publishing, and Third World Press.

  Played a vital role in writing, editing, and proofreading technical documentation (e.g. training materials, system specifications, reports), along with performing software development and testing of telecommunications features.

  Performed innovative web design / development of training materials.

Bachelor of Science in Computer Science (3.8 GPA) Chicago State University

Remedy ￨ Teletracking ￨ WebEx Support ￨ Nuance ￨ Dragon Voice Recognition ￨ Midas

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Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am seeking a challenging Applications Systems Analyst III role, and am submitting my resume for your review.

I am excited to continue to build a rewarding career with our company and can offer cross-functional experience in IT Systems Consulting, Project Management / Lifecycle Management, Strategic Analysis / Planning, End User Training, Application / System Specifications, and Policy / Procedure Development. I am also well-versed in Software Engineering, Technical Writing, Web Design / Development, Troubleshooting, Conflict Resolution, Regulatory Compliance, and Customer Relations, among other areas.

To complement my background, please note that I attained a Bachelor of Science in Computer Science from Chicago State University and am familiar with Remedy, Teletracking, WebEx Support, Nuance, Dragon Voice Recognition, and Midas.

Currently, as an IT Systems Consultant with our company, I successfully deliver high-level contributions in selected business and / or healthcare processes, including formulating system scope and objectives relative to our requirements, as well as providing knowledge to define, design, and / or modify specifications and processes of information systems. Within this role, I lead a top-performing team of technology professionals, end user customers, and vendors to assemble RFIs / RFPs, ROI calculations, capital and / or operating budgets, or additional documents. I also expertly identify, investigate, track, and resolve complex projects, systems, and / or application errors; determine and design end-user training and curriculum for applications and systems; and facilitate initial rollout and ongoing training. Furthermore, I design, implement, and maintain complex application and system specifications and processes, and participate and / or lead taskforces to plan, implement, and coordinate facility efforts to maximize quality.

A sampling of my achievements with our company include:

  Designing and administering complex standards and policies on application and end user customer documentation, including ensuring department and company standards are consistently adhered to.

  Establishing system documentation standards and quality assurance methodologies for key systems.

  Providing high-level expertise and guidance to user community and mentor junior department staff.

  Ensuring compliance with established policies, procedures, regulatory, and accreditation requirements.

[ Suggestion! Address Here Any Skills / Qualifications / Achievements Relevant to the Job Posting ]. As this is just a sampling of my abilities, please kindly refer to my enclosed resume for additional experience.

I look forward to hearing from you, and thank you in advance for your careful consideration.

Sincerely,

Yyyyyy x. yyyyyy