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Yyyyyy x. yyyyyy


Six Sigma Green Belt & Six Sigma Green Belt Healthcare


Providing unparalleled decision support, administrative, and financial expertise


Executive manager and visionary leader with extensive background in healthcare management. Innate ability to develop and implement feasible timelines and convey comprehensive analyses and reports to C-Level management facilitating operational improvements and continuity. Intuitive leader inspiring high productivity levels with continued success guiding sizeable cross-functional teams as well as training, coaching, and motivating staff. Demonstrated success managing multiple projects simultaneously while collaborating effectively to achieve goals and objectives. Recognized for implementing sustainable training programs targeting overall achievements. Adept at assisting individuals in the process of exceeding personal and professional goals by developing cohesive relationships to gain commitment. Extremely well-versed in and committed to ensuring rigorous HIPAA compliance.


 	Revitalized numerous failing healthcare departments, increasing readiness by as much as 35%
 	Effectively managed $800K annual training budget while saving and recovering >$9M in travel liquidation errors from previous coordinator
 	Successfully oversaw a $750K travel budget allocation and travel liquidation 
 	Meticulously managed a $12K budget and increased medical readiness by 46% in six months
 	Earned numerous commendations and service medals for achievement throughout military career.
 	United States Government Secret Security Clearance  Valid through 2021













Core Competencies

  Train and evaluate staff, providing appropriate feedback regarding performance requirements

  Consistently apply strong project management acumen with a high degree of strategic planning

  Design and implement system-wide dashboards, metrics and reports

  Implement principles and practices of financial forecasting, analysis and performance measurement

  Maintain knowledge of the concepts, strategies and practices of change and risk management

  Identify and influence systemic change to improve performance results and organizational effectiveness

  Gather and disseminate pertinent information and report to C-Level management

  Institute strong networking capabilities to recruit and retain personnel

  Develop and administer annual budgets, cost containment, purchasing and inventory control


Professional Career History


Northeast Georgia Health System

Practice Administrator III, Georgia 2014 to Present

         Spearhead full-scope operations encompassing patient and provider relations, human resources, financial administration, facilities management, safety compliance, information technology, and staff leadership

         Maintain clinic schedules for up to three locations and implement policies and procedures to streamline patient flow and enhance overall satisfaction

         Assist providers in scheduling patients via Allscripts PM, participate in credentialing process for new providers, and generate data to track provider performance metrics (i.e. regulatory compliance and productivity)

         Recruit, interview, hire, and supervise 16 practice staff members, coordinate orientation and training, administer regular performance reviews, and provide constructive feedback and counseling as required

         Perform revenue management functions including developing system for timely and accurate charge capture, supervising cash collection at front desk, and auditing cash handling procedures

         Cost-effectively control $3.4M budget by diligently investigating expense variances, forecasting expenses, and maintaining purchasing log

         Arrange personnel training and certification in HIM (health information management) systems and applications, and enforce constant adherence to patient privacy laws


United States Navy

Senior-Level Medical Department Manager Johnson City, TN 2012-2014

  Successfully oversaw healthcare operations within a clinical and field environment for >180 individuals

  Administered immunizations, physicals and clinicals, such as labs, HIV, Lipid Panels

  Managed healthcare database and $1.5K medical supplies budget

  Sited as Senior Advisor to C-Level Executive in regards to suicide/psychological issues management


Senior-Level Management Leader Wilmington, NC 2008-2012

Field Medical Training Coordinator/Training Department Manager/Government Travel Card Management

  Oversaw project management and construction of $9M Armed Forces Reserve Center designed to incorporate Information Technology, Communications and Security

  Adhered to and maintained local, state and federal compliance

  Successfully managed >200 personnel, including nine staff members in training, expenses, payroll, medical, travel, fitness, production, detailed monthly/annual reports, disciplinary procedures and promotions

  Reported to C-Level Executives on employee status, including methods used to improve overall performance

  Mentored, trained, advised and led 500 medical student graduates

  Awarded for project management, as well as strategic planning and implementation of building budget, property disposal, facility contracts, IT planning and inspections


Senior-Level IT Manager Little Rock, AR 2007-2008

  Oversaw management for >200 employees, including 11 senior staff members responsible for administrative services, detailed training records and equipment upkeep

  Dramatically improved facility ranking within three months time, placing 5th out of 39

  Successfully managed and maintained a $5K medical budget


Medical Department Manager Augusta, GA 2004-2007

  Oversaw healthcare operations for medical facility ranking 4th out of 32 moving to 3rd within a six-month period

  Trained, mentored and led >135 personnel, including 7 staff members

  Successfully completed open-heart ICU rotation at Eisenhower Army Hospital

  Effectively liaised to facilitate contract agreements with various medical facilities, saving >$5K annually

  Increased training readiness from 8.2-83% within 7 months


Medical Department Manager Rome, GA 2001-2004

  Successfully managed 120 personnel in medical readiness, insurance and records

  Increased readiness by 28% within 3 years


Medical Department Manager Augusta, GA 1997-2001

  Oversaw management of >150 personnel, including 10 staff members

  Increased medical readiness by 35% within 3 years


Administrative/Medical Supply Assistant Washington, DC 1994-1997

  Developed and implemented effective online form process to streamline operations and increase proficiency

  Coordinated child immunization fairs for more than 1,000 attendees


Education, Training and Professional Development


MBA in Healthcare (in progress), Brenau University


Six Sigma Green Belt and Six Sigma Green Belt Healthcare, Villanova University 2013


Bachelor of Science, Management, University of Phoenix 2010


Command Financial Specialist 2011

Privacy Act/HIPAA Senior Management Training 2010


Alcohol Drug Administrative Management for Supervisors 2009

Drug and Alcohol Program Advisor 2005











October 6, 2016












I am currently seeking a senior-level management opportunity in healthcare administration and am submitting my resume for your review. In advance, thank you for your time and consideration.


In addition to solid leadership experience and an MBA in progress, I bring to you an extensive background in medical operations management, considerable experience in driving continuous improvement, and well-developed skills in leveraging state-of-the-art technology and tools to increase efficiency, fortify customer service, and slash expenses. My constant attention to enforcing stringent adherence to quality and regulatory criteria will unquestionably prove to be an immediate asset to your healthcare facility. To complement these qualifications, I offer demonstrated strengths in staff development, patient safety, budget administration, and project leadership.


As a proactive contributor to (INSERT NAME OF HEALTHCARE ORGANIZATION), you will find me to be a stellar leader committed to supporting you in achieving or exceeding your objectives through an impressive blend of dedication, experience, and managerial talents. I am confident that I could be a valuable asset to (INSERT NAME OF HOSPITAL), and will call you later in the week to see if we can schedule a time to meet.






Justin Hobbs




















Insert date




Contact Name

Company Name


City/State/Zip Code


Dear (Name of Interviewer),


Thank you very much for providing me the opportunity to interview with you and discuss the (TITLE OF POSITION APPLYING FOR) position which is currently available with your company. I appreciated the chance to meet you and visit your facility. Having discussed the job requirements and objectives with you, I am quite certain you will find me to be the perfect candidate for this role.


My experience and education would allow me to seamlessly transition into your company and achieve immediate and positive results. In addition, I believe you will find my expertise in (ADDRESS A FEW SKILLS/QUALIFICATIONS/ACHIEVEMENTS RELEVANT TO THE POSITION WHICH YOU DISCUSSED DURING THE INTERVEIW) central to meeting or exceeding your objectives.


If you need any further information, please do not hesitate to contact me by email or phone. Thanks again, and I hope to hear from you in the near future.






Justin Hobbs


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