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Profile of Qualifications
Dedicated, self-motivated Case Manager possessing 10+ years of professional experience in case management, counseling and support.
Recognized for the ability to assess patients and create individualized plans to promote wellness.
Top-notch organizational abilities with a proven track record of maintaining accurate, detailed patient records.
Completed extensive training on Borderline Personality Disorder, person centered language, human rights and suicide prevention.
Key Areas of Expertise
Case Management Organizational Management
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Counseling Leadership
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Interpersonal Communication Attention to Detail
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Professional Synopsis
The Bridge of Central Massachusetts 2014-Present
Case Manager
Demonstrate strong organizational and leadership capabilities throughout completion of daily case management tasks.
Closely review all data to ensure accuracy and completeness; responsible for creating comprehensive assessments, IAP s and service notes.
Provide direct support to Housing Counselors while providing crisis counseling to individuals in need; implement individualized treatment plans to promote wellness.
Maintain strict adherence to medical and legal policies / regulations.
Utilize excellent interpersonal communication skills to teach activities of daily living, as well as socialization skills.
Consistently meet and exceed expectations; recipient of quarterly Division Diamond Award.
Demonstrate a strong knowledge of EHR and MAP software.
Justice Resource Institute / Glenheaven Academy, Marlborough, MA 2010-2014
Residential Counselor
Fulfilled key leadership position within an institution providing assistance to 25+ adolescents suffering from various traumatic incidents.
Strategically facilitate logistics while fostering a safe, positive environment.
Delta T. Group, Newton, MA 2008-2010
Residential Counselor
Obtained in-depth exposure to highly effective counseling strategies while providing support to individuals in multiple adolescent programs including Pathways, TCA and Germain Lawrence School.
Wm. Howard Ent. Inc DBA The Music Complex, Charlestown, MA 1985-2004
President / Owner
Fulfilled key proprietary role overseeing all day to day operations, including employee management, customer service and relationship management.
Education & Professional Development
Bachelor of Science in Sociology, Boston University, Boston, MA
DMR / DMH MAP Program, Commonwealth of Massachusetts
First Aid, MAP, Adult CPR and Crisis Intervention / Prevention, American Red Cross
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