Yyyyyy x. yyyyyy

4900 Overland Ave., #0000 xxxxxx xxxx , xxxx , xxxxx 00000 ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

  Results-oriented management and operations professional with extensive experience overseeing functional and logistical aspects of retail businesses.

  Business acumen proven in areas including policy and procedure implementation; inventory control; analytics and performance metrics; profit/loss analysis; event planning; and point-of-sale implementation.

  Personnel management experience demonstrated by overseeing 25 employees for a business with $3.5 in revenue, with success in recruiting, interviewing, hiring, and training employees.

  Strengths in achieving corporate goals by increasing employee productivity and identifying areas of improvement and opportunity operationally.

  Fluent in both English and German; completed Business Education Program in Germany.

New Balance/FrontRunner/Surefoot, Los Angeles, CA 2015-2016

West Coast Operations Assistant, reporting directly to company's Operational Director

  Coordinated events for west coast operations.

  Oversaw tasks related to inventory control cycles.

  Tested and implemented point-of-sales systems.

  Trained colleagues on both regional and corporate policies and procedures.

New Balance, Santa Monica, CA 2010-2016

General/Operations Manager

  Oversaw all aspects of facility management for an operation with 25 employees and with $3.5M in revenue.

  Managed operations related to policy and procedure; plant facility management; business analytics; metrical analysis; and training implementation.

  Recruited and hired employees and developed teams.

  Managed employee productivity by assisting employees in setting personal goals and creating an environment focused on performance and accountability, with the goal of increasing retention rates and bench strength.

  Built strong sales and service relationships with customers and motivated teams to provide consistent worldclass service.

  Conducted stock analysis to improve store margin profitability.

  Performed inventory control to achieve inventory/variance goals.

  Oversaw daily functional aspects that included payroll, supply management, and corporate communications.

Max Studio, Santa Monica, CA 2008-2010

Store Manager

  Managed daily operational responsibilities of the store, including personnel management, customer relationship management, and visual merchandising.

  Oversaw the shipping and receiving of merchandise.

  Trained employees and focused on employee development.

Nine West, Santa Monica, Store Manager 2007-2008

Federal Bank of California, Torrance, CA, Personal Banker 2007-2008

The Children's Place, South Bay, CA, Assistant Manager 2004-2007

Arden B., Los Angeles, CA, Assistant Manager 2003-2004

French Connection, Los Angeles, CA, Assistant Manager 2002-2003

Berufskolleg, Germany

Business Education Program

Wirtschaftsschule, Germany

Business BK1

Yyyyyy x. yyyyyy

4900 Overland Ave., #0000 xxxxxx xxxx , xxxx , xxxxx 00000 ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Date

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear__________________:

I am currently seeking a challenging career opportunity in a (INSERT ACTUAL TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated by my resume, I have built a progressive career in operations and management roles in the retail industry and believe the skills I have gained in those roles would transfer to the position of (INSERT ACTUAL TITLE OF TARGET POSITION). A few highlights of my career are as follows:

• Experience as General/Operations Manager for a retailer with $3.5M in revenue, responsible for facility management and 25 employees.
• Career demonstrates success in conducting profit and loss, stock, business, and metrical analyses, in efforts to improve stores' margin profitability.
• Served as West Coast Operations Assistant, reporting directly to company's Operational Director.
• Proven abilities in personnel management, with experience in interviewing, hiring, and terminating employees while consistently emphasizing productivity and customer-management skills.
• Extensive experience in training colleagues in corporate policies and procedures.
• Background includes overseeing inventory cycles and implementing and testing point-of-sales systems.

Fluent in both English and German, I have completed a Business Education Program in Germany, which is equivalent to as Associate of Arts degree in the United States. I am interested in taking additional courses to advance my knowledge and practical skills. With my operations and management experience, you will find me to be a driven and results-oriented professional prepared to deliver immediate and long-term results. I am confident that I could be a valuable asset to your organization and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

cashiers, sales staff and customer service.