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Rajdhani Colony, Hubli, Karnataka xxx-xxx-xxxx503483872 ● firstname.lastname@example.org
Requirements Analysis ~ System Architecture Design ~ Architecture Governance
Business Analysis ~ Project Planning & Management ~ Team Leadership & Mentoring
18 years of experience with specialization in end-to-end design of BSS (business support systems), OSS (operations support systems), and NMS (Network Management Systems) in telecom domain.
Adept throughout complete software development life cycle with proven strengths in Waterfall and Agile methodologies.
Effective communicator; able to coordinate and guide cross-functional teams in accomplishing objectives and meeting deadlines in a fast-paced and diverse environment.
Constantly focus on optimizing software reliability, usability, security, and scalability.
Highly capable in role as single point of contact for vast spectrum of stakeholders from sales team and architects, to developers and testers.
Skilled at business analysis, team mentoring, monitoring quality assurance, performing UML data modeling, and working with VoIP telephony.
Sound knowledge of eTOM, TOGAF, TAM, and SID standards, and recently trained in TOGAF 9.1.
Etisalat Software solution Pvt. Ltd / Ominix, 2012 to Present
Play an integral role in architecture governance with a constant focus on ensuring design adheres to industry standards and best practices.
Conduct enterprise architecture (EA) assessments, produce business impact and solution impact documents, and collaboratively formulate EA assessment template, EA guidelines, and architecture artifacts.
Facilitate transformation program by providing influential design feedback to vendors and recommending novel approaches to protect architecture by mapping system functionality to business benefits.
Steer end-to-end CRM solutions for consumer/business fixed line products such as telephony, internet and IPTV; perform detailed impact assessment of all CRM ordering systems, order management systems, and BI reports for business/MKT demands.
Tech Mahindra Ltd., 1999 to 2011
Lead OSS Designer 2006 to 2011
As enterprise architect, analyzed market trends specifically in Cloud computing domain, presented findings to sales team, created proposals for AT&T customer, and promoted unified pre-sales efforts among Finance teams, SME teams, and regional and global sales heads.
Methodically collected requirements from product line/customer and translated to systems design in support of Hosted Unified Communications Service (HUCS) Cisco VoIP Solution design project.
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Tech Mahindra continued
Proposed architectural solutions to chief architect, and proficiently organized design efforts among cross-functional teams, customers, and architects according to release cycles.
Functioned as primary technical interface with all stakeholders including product line, operations, process designer, network designers, and architects.
Aligned, coached, mentored, and directed team of OSS/BSS designers.
Generated high-level OSS design documents to clearly outline risks, assumptions, and dependencies.
Onsite Project Leader / Lead Designer 2005 to 2006
Defined requirements, convincingly proposed solution, inspected and ensured quality of design, obtained sign-off for cutting-edge data capture application, and coordinated cohesive efforts among project team members.
Prepared weekly and monthly project reports, contrived strategy for application s evolution, and demonstrated considerably expertise in resource planning and change management.
Lead Designer / Project Lead 2001 to 2005
Gathered requirements and created system designs for NISM-NT (Network Inventory and Spares Management) solution.
Performed project leadership tasks spanning estimates, planning, tracking, quality, monitoring, reporting, audits, and billing.
Analyzed requirements for Security project, performed reverse engineering of existing security system, designed registration module, identified and resolved defects, and led timely implementation.
Team Member 2000 to 2001
Managed component design and development for DSP (Digital Service Platform), wrote scripts to automate testing, resolved defects, and conducted comprehensive testing procedures to ensure strict levels of quality assurance.
Actively supported QOS (Quality of Service) initiative by setting up testbed to assess parameters such as bandwidth and throughput delay using differentiated services patch on Linux.
Precisely defined requirements and designed network for MedInfo Tech project aimed at establishing a medical portal for healthcare community.
Bachelor of Engineering, Electronics and Communication
Karnatak University, India, 1997
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