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Yyyyyy x. yyyyyy
1331 Major Mackenzie Dr. W. Unit 7 | Maple, ON L6A4W4 xxx-xxx-xxxx | abc@xyz.com
Focused, confident and highly qualified professional. Possess more than 15 years of progressive global experience in data functions in support of audit and compliance efforts across industries: financial services, healthcare, telecommunications, consumer business and manufacturing. Proven skill in working cross-functionally with accounting, information systems, risk management and marketing teams to seamlessly convey complex information in easily digestible terms. Driven to identify, suggest and drive the development of solutions that assess data to identify trends, patterns and anomalies. Leverage research findings to improve business functions, gain insights and mitigate corporate risks. Comfortable working in fast-paced, diverse environments with key stakeholders, technical users, project management teams and other important entities. Able to effectively manage multiple projects and uphold a professional demeanor in high-pressure scenarios. In pursuance of a challenging, exciting new role that will allow for extensive leverage of experience to bolster levels of company efficacy. Open to relocation for a Senior Manager or Director opportunity rooted in Data Analytics, Marketing, Finance and Data Governance.
Core Skills
Relationship Building | Interpersonal Communication | Strategic & Incentive Planning | Analytical Thinking | Customer Service
Mentoring & Supervision | Team Building | Marketing & Analytics | Business Analysis | Project Management | Team Leadership
Documentation | Logistics | Forecasting | Time Management | Problem Solving | Data Assessment | Microsoft Office
Technology
Business Intelligence: ACL, Tableau, SAS, R, Business Objects
Database Technology: Utilize SQL to build data views in HIVE SQL and SQL Server, Data Profiling, Data Interrogation, Data Visualizations
Office Skills: MS Excel, MS PowerPoint, MS Access and MS Word
Marketing: Copywriting, Email and Social Media Marketing
Domain Knowledge: Privacy Analytics, Financial Concepts (Rate of Return), cash flow, General Ledgers/Sub-Ledgers, P&L, NIBIT, EBITDA
Professional Experience
PaulaBridgewater.com | Blogger and Social Media Strategist (2015-Present)
Produce, oversee and monitor paid campaigns across multiple social-media platforms
Measure and monitor KPIs and insights using social media analytics and tactics to improve ROI-focused social campaigns
Create and enhance social media campaigns, related messaging and analytics that engage both consumers and influencers alike
Develop and present captivating content to engage new and repeat consumers using emotional storytelling to foster brand equity
Maintain social media plans and editorial calendars across platforms, including writing, curating and scheduling all account posts; did so in crafting all content to drive the social strategy, including blogs and course offerings, for the Living Unstuck brand
Balance original content with user-generated matter across social media to maximize SEO and optimize consumer engagement; post both visuals and copy to platforms such as Facebook, Twitter, YouTube and Pinterest
Collaborate with Editors and Copywriters to ensure content achieves desired reach and engagement
Bank of Nova Scotia | Senior Manager Data Governance/Data Quality (2015-Present)
Directed data quality efforts within the Data Governance Office for Global Retail Credit Risk via collaboration with technology and global risk management teams to devise business requirements
Work in conjunction with business owners to define technical requirements and establish data quality guidelines, definitions and thresholds
Created a repeatable framework for data quality, measurement/monitoring, issue resolution and change management in alignment with enterprise data standards; also executed quality rules used to note data quality gaps and gauge compliance
Upheld data quality in line with enterprise data management policies used to proactively detect, rectify and remedy invalid data values
Proposed requirements and developed test cases for user/business acceptance testing (BAT); included workflow execution, uploading test cases and logging defects in HPALM
Ensure processes are used to proactively detect, correct and prevent future cases of invalid data values
Extracted data from HADOOP using HSQL; reconciled and analyzed data quality to prepare reports for senior management review
Monitored the data quality dashboard using Tableau to identify issues, conduct root cause analyses and assign severity to noted issues
Remedied quality issues between business owners and technology to ensure visibility of said issues at the operational level
Prepared status reports, scheduled meetings and partook in ad-hoc supporting activities, all used to inform management and important stakeholders of program statuses and risks
University of Waterloo | Professor s Assistant (2015)
Assessed theory of original course content for AFM214-Introduction to Business Information Technology: A Business Value Approach
Taught SQL and basic programming skills using R and integrated basic statistical techniques to identify data insights, as well as provide basic skills required for a professional in data analytics
Yyyyyy x. yyyyyy
Continued
Deloitte | Enterprise Risk Services (ERS) Manager (2004-2015)
Led data teams to determine appropriate quality and lineage development sources for Risk Data Aggregation (RDA)
Worked with client and audit teams to secure and analyze data to validate hospital patient billing
Reconciled and profiled journal entry data against the trial balance to test for fraud and verify completeness
Developed interactive dashboards using visualization tools e.g. Tableau and Qliksense to highlight trends and anomalies for an accounts payable internal audit.
Project-managed a pipeline of multiple audit clients against personnel resourcing to tackle gaps and ensure smooth operations
Coordinated and reviewed onsite and remote team deliverables to drive forward profiling and analytic solutions for revenue, spending, inventory, payroll and fixed asset cycles
Called on the use of SAS, ACL, SQL and MS Access to analyze file structures; also cleansed, transformed and linked disparate sources of data to develop file layouts and standardize as needed
Probed and profiled large data extracts from systems e.g. SAP, JD Edwards and PeopleSoft to create analytic solutions using software
Used statistical techniques to add robustness and formality to audits using regression models and CMA sampling to test outliers
Developed data analytic processes for a large chain of grocery stores; done in order to profile transactional drug data to measure both compliance and penetration rates for generic drug dispensing
Presented visual data demonstrations to help Financial Services track and comply with data management objectives across regulations
Advised clients on the effect of low-quality data, as well as how to approach quality strategy to implement measurement and monitoring to fuel comprehensive data quality
Presented on Quality in Data Governance at an ISACA training session for financial services
Trained auditors in using Audit Command Language (ACL) to interrogate data and secure effective samples
Contributed to proposals and POVs that detailed solution offerings on data governance, frameworks, loss prevention and compliance
Gathered requirements in partnership with functional area subject matter experts for migration projects; included heading the development of logic per the technical specs
Proficiently cleansed, normalized and prepared load files for efficient data migration using ETL tools spanning IBM DataStage and Quality Stage through SAS DataFlux
Additional Experience
Market Research Analyst, McKesson Provider Technologies, 2001 2004
SAS Programmer, InterContinental Hotels Group, 2000
Brand Manager, Nestle, 1996-1999
Education & Credentials
Master of Business Administration, Information Systems, Georgia State University
Bachelor of Science, Management Studies, University of the West Indies
Professional Certification, Certified Fraud Examiners (CFE)
Also certified in Social Media, MML - Make, Market, Launch It, List Builders Lab, LinkedIn Selling, Data Visualization and Tableau
Involvement
Member, Association of Certified Fraud Examiners
Member, National Association of Professional Women (NAPW)
Supporter, Missionaries of the Poor Inc. charitable organization
Honors & Accolades
National Association of Professional Women (NAPW) VIP Professional Woman of the Year 2015
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