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Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx (xxx-xxx-xxxx



Consistently Recognized for Professionalism, Commitment to Excellence, and Superior Ethics & Integrity


Dynamic Retail Management Leader who makes sound decisions to rexxxxxxect positively on strategic business operations in alignment with a company s vision, value, and goals. Top Performer who demonstrates skill in business and management principles encompassing strategic planning, resource allocation, and team building. Visionary Professional who rises above operational challenges to improve the bottom line. Excellent Communicator who develops solid relationships with decision-makers, retail teams, and customers to lead staff by example and with integrity to attain insightful, change-driven retail store results. Ambitious Self-Starter who is involved in efforts at Habitat for Humanity, Youth Build, University of Xxxxxx, and Xxxxxx Parks & Recreation.


Professional Synopsis


Lowe s Home Improvement, Xxxxxx, XXXXXX Winter Haven, XXXXXX 2006 Present


Store Manager, Xxxxxx, XXXXXX (2012 Present)

Capitalize on the opportunity to lead forward-thinking retail store operations, including promoting optimal sales and margin performance. Drive business growth by recruiting, training, mentoring, and managing customer service-focused staff in exceeding daily business strategy and retail goals. Efficiently plan and prioritize team workxxxxxxow. Ensure compliance with corporate merchandising, business standards, and policies and procedures.


  Cost-effectively managed store-wide expenses to boost the bottom line.

  Successfully led teams to react with agility to both internal and external factors.

  Built and sustained mutually beneficial relationships with customers, staff, and the community.


Operations Manager, Winter Haven, XXXXXX (2008 2012)

Strategically steered fast-paced retail store operations within a competitive marketplace, including achieving sales budget while managing all facets of daily functions, team building, training / development, and customer service.


  Ensured merchandising and operational standards were executed.

  Delivered prompt response to addressing and resolving customer issues.

  Optimized safety standards to ensure a secure shopping experience for customers.


Administrative Manager, Winter Haven, XXXXXX (2006 2008)

Utilized broad scope of industry knowledge toward proactively accounting for the store s operational integrity.


  Achieved budget inventory shrink goal for all operational performance scores and expense controls.


Sears, Orlando, XXXXXX Lake Wales, XXXXXX 1998 2006


In-Store Marketing Manager, Orlando, XXXXXX (2004 2006)

Maximized bottom-line performance within a highly competitive retail market by ensuring all store signs and projects were completed daily, including contributing proven experience in quickly executing store resets.


  Boosted business profits by continually delivering a fast and friendly customer experience.


Hardlines Manager, Orlando, XXXXXX (2000 2004)

Demonstrated sharp analytical abilities toward cost-effectively controlling expenses and managing the comprehensive implementation of corporate merchandising in alignment with corporate- and store-specific goals.


  Reduced store-wide expenses while spearheading growth-generating results for improved profits.

  Drove team-centric performance by collaborating daily with direct reports and coaching associates.


Operations Manager, Lake Wales, XXXXXX (1998 2000)

Played a vital role in leading all facets of store operations, sales, and new business development, including directing team building / training, payroll, and inventory control to comply with corporate standards and objectives.


  Coached and mentored associates to achieve a synergistic team environment.

  Promoted daily ownership and full implementation of corporate-wide programs.


Education & Professional Development


Bachelor of Science in Business Management Liberty University, Lynchburg, VA


Operations Manager Training Program (OMPT) Management Training Program (MTP)


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