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Career Profile
Driven, focused, and hardworking administrative professional with several years of experience in fostering positive relationships with others and providing administrative support to executive management within the pharmaceutical industry. Experienced in performing complex research on RFP s, developing appropriate pricing strategies, overseeing daily office operations, and maintaining contracts. Equipped with a significant ability to manage large-scale projects while simultaneously fostering positive relationships with clients, co-workers, and members of executive management.
Proficient in: Microsoft Office Suite, Adobe Acrobat, Lotus Notes,
Microsoft Access, and MS Dynamics CRM
Key Competencies
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Request for Pricing Analysis Administrative Support Pharmacy Operations Customer Service
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Pharmacy Program Management Accounts Payable Cost Study Analysis Project Management
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Team Leadership 60 WPM Typing Complex Problem Solving Medical Transcription
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Professional Experience
Amerinet, Inc., Warrendale, PA 2006-Present
Pharmacy Technician/Analyst Supporting Pharmacy Specialist Team
Directly manage several administrative operations within a fast-paced organization with a focus on increasing productivity and efficiency
Provide administrative support to 2 Directors of Pharmacy in addition to acting as a primary customer service liaison within the pharmacy program
Perform complex analysis on request for pricing documentation which includes performing cost-study analysis in addition to devising appropriate pricing strategies
Maintain new enrollment paperwork/contracts, assist sales team members with complex customer service issues, facilitate accounts payable tasks, and play a lead role in processing company-wide business mailings
Successfully designed and implemented comprehensive reports (both internal and customer-facing) which were implemented company-wide as standard reporting
AllHealth, Conshohocken, PA 2001-2006
Administrative Assistant to Director of Pharmacy Program
Coordinated daily administrative operations which included supporting the Director of Pharmacy Program, overseeing daily office logistics, and acting as the customer service contact for the pharmacy program
Processed new enrollment paperwork and contracts, provided assistance to Regional Sales Managers, and analyzed customer issues in order to determine appropriate solutions
Analyzed accounts payable related issues, played a lead role in company-wide marketing strategies such as mailings, and assisted with special projects as needed
Additional Professional Experience Includes: Transcriber/Secretary, American Baptist Churches Mission Center
Education & Certifications
Certified Pharmacy Technician, Rite-Aid Pharmacy, Pottstown, PA
Pharmacy Technician Diploma, Thompson Education Direct, Scranton, PA
Associate s Degree, Secretarial Science/Medical Secretary, Lansdale School of Business, Pottstown, PA
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