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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~


Career Profile


Driven, focused, and hardworking administrative professional with several years of experience in fostering positive relationships with others and providing administrative support to executive management within the pharmaceutical industry. Experienced in performing complex research on RFP s, developing appropriate pricing strategies, overseeing daily office operations, and maintaining contracts. Equipped with a significant ability to manage large-scale projects while simultaneously fostering positive relationships with clients, co-workers, and members of executive management.

Proficient in: Microsoft Office Suite, Adobe Acrobat, Lotus Notes, Microsoft Access, and MS Dynamics CRM


Key Competencies


          Request for Pricing Analysis

          Administrative Support

          Pharmacy Operations

          Customer Service



       Pharmacy Program Management

       Accounts Payable

       Cost Study Analysis

       Project Management



       Team Leadership

       60 WPM Typing

       Complex Problem Solving

       Medical Transcription


Professional Experience

Amerinet, Inc., Warrendale, PA 2006-Present

Pharmacy Technician/Analyst Supporting Pharmacy Specialist Team

  Directly manage several administrative operations within a fast-paced organization with a focus on increasing productivity and efficiency

  Provide administrative support to 2 Directors of Pharmacy in addition to acting as a primary customer service liaison within the pharmacy program

  Perform complex analysis on request for pricing documentation which includes performing cost-study analysis in addition to devising appropriate pricing strategies

  Maintain new enrollment paperwork/contracts, assist sales team members with complex customer service issues, facilitate accounts payable tasks, and play a lead role in processing company-wide business mailings

  Successfully designed and implemented comprehensive reports (both internal and customer-facing) which were implemented company-wide as standard reporting


AllHealth, Conshohocken, PA 2001-2006

Administrative Assistant to Director of Pharmacy Program

  Coordinated daily administrative operations which included supporting the Director of Pharmacy Program, overseeing daily office logistics, and acting as the customer service contact for the pharmacy program

  Processed new enrollment paperwork and contracts, provided assistance to Regional Sales Managers, and analyzed customer issues in order to determine appropriate solutions

  Analyzed accounts payable related issues, played a lead role in company-wide marketing strategies such as mailings, and assisted with special projects as needed

Additional Professional Experience Includes: Transcriber/Secretary, American Baptist Churches Mission Center


Education & Certifications

Certified Pharmacy Technician, Rite-Aid Pharmacy, Pottstown, PA

Pharmacy Technician Diploma, Thompson Education Direct, Scranton, PA

Associate s Degree, Secretarial Science/Medical Secretary, Lansdale School of Business, Pottstown, PA

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