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Yyyyyy x. yyyyyy

18874 SW 29th Ct. | Miramar, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com

 

Hospitality Industry Executive

 

Confident, focused and capable sales executive with over 10 years of progressive experience in hospitality roles of increasing responsibility and scope. Award-winning and often recognized for keen ability to drive business at both the domestic and global levels. Fuel achievement by leveraging acumen in sales team recruitment and management, paired with a talent for developing new business ideas, revenue growth strategies and market share expansion plans. Carefully craft account retention and loyalty plans to fuel positive, ongoing customer relationship management. Demonstrated sound leadership qualifications in revenue and profit generation planning; go the extra mile to explain rationale behind all plans and assignments provided to supervisees. Lead and coach others with a desire to learn more about sale and marketing best practices. Also committed to helping the less fortunate in the local community, both independently and through employer-provided opportunities. In pursuit of an exciting new opportunity in a larger hotel or multi-site setting, as well as additional sectors that will allow for further leadership development.

 

Career Highlights

 

         Showed a RevPAR index of 104.8 for 2016, thus outperforming competition in market share (Holiday Inn)

         Honored with the 2015 Director of Sales/PR for HSMAI; later nominated as Director of Sales of the Year for 2016 awards

         Awarded the Outstanding Sales, Marketing, Public Relations Manager of the Year accolade from the Greater Miami and the Beaches Hotel Association at its annual Hospitality Leadership Awards in 2015

         Earned a sizable performance-based promotion to the position of Sales Manager; worked diligently in role to expand already-existing hotel accounts (Holiday Inn)

         Played a pivotal role increasing the hotel s yearly revenue by 9% (Park Plaza)

         Core skills include Sales and Marketing Leadership, Revenue Growth Plans, Account Management, Cross-functional Team Management and Staff Motivation

         Also well-versed in Contract Negotiation, Corporate Meeting Leadership, Events Planning, Competitive Analysis, Marketing Strategy, Business Plan Development and Budgeting, among other core operational areas

 

Professional History

 

 

Holiday Inn

Director of Sales and Revenue, 2013-Present

         Tenaciously negotiate or renew all customer contracts to secure competitive pricing that is mutually beneficial

         Surpassed revenue by 11% in 2014 and increased that figure by an additional 10.7% in the year that followed with plans to achieve further in the coming years

         Organize events at the hotel; singlehandedly planned two yearly manager s outings consisting of a half-day pent volunteering at Feeding South Xxxxxx

         Also work throughout the year to collecting gifts to give the less fortunate staff members at the annual Holiday Party

         Worked with grace and resilience upon learning that the facility will be closing, an item made public in the local press

         Achieve a YTD revenue per available room index of 104.8, thus outperforming the competition in market share

         Worked from 2007-2013 to raise a family and returned seamlessly in 2013 to execute plans to revitalize the department

 

Sales Manager/Coordinator, 1996-1997

         Relocated to Miami from Los Angeles; called on organizational talents and resourcefulness to supervise the sales department and motivate them in attaining their sales objectives

         Skillfully acquired new business and tirelessly worked to retain current or repeat clients

         Positively built market share awareness within the region during tenure in role

 

Holiday Inn University of Miami

Director of Sales and Revenue, 1999-2007

         On-boarded by Sound Hospitality Management to develop, execute and direct departmental marketing budgets for the year, covering essential areas such as marketing, public relations, sales and hotel program development

         Consistently surpassed revenue goals through the careful development of lucrative new accounts

         Continued to shatter own records set each year at the hotel by achieving impressive double-digit growth

         Maintained a positive, upbeat and goal-driven demeanor at all times

 

Yyyyyy x. yyyyyy

Continued

 

Director of Sales and Revenue, Continued

         Fielded a call from an airline informing the hotel that it would not be renewing its contract with the hotel, which yielded a loss of approximately $850K in business; sought tirelessly to replace it with better, higher-rated business

         Motivation and drive resulted in a record year with over 11% YoY revenue growth

         Also worked in 2015 to garner double-digit revenue growth of 10.7% over 2014

 

Park Plaza Hotel

Sales Manager, 1998-1999

         Recruited by the Hotel to increase RevPAR across a 262-room facility with 13K square feet of meeting space

         Focused on acquiring large institutions including schools, colleges and universities as major corporate accounts that generated significant success for the Hotel

 

Coco Latin Corporation

Business Manager, 1997-1998

         Hand-chosen by recruiters to coordinate and set into motion a global marketing plan for a Latin musical group

         Directed a staff of 15 in a corporate office setting; worked both individually and collectively to negotiated all contracts to secure the best possible rates

 

Education & Involvement

 

Associate s Degree, California State University Long Beach

Completed Courses, Cerritos College

 

Completed Trainings

 

IHG Way of Sales | IHG Revenue Training | Opera/Holidex System | Sales Pro

IHG- Revenue Training | IHG- Way of Sales

 

Professional & Community Involvement

 

Member, Coral Gables Chamber of Commerce

Member, Greater Miami Chamber of Commerce

Member, Chamber South

Member, The Greater Miami Beaches Hotel Association

Member, Hospitality Sales and Marketing Association International (HSMAI)

Volunteer, Feeding South Xxxxxx

Volunteer, OPA Works

 

 

 

 

 

 

 

 

 

 

Yyyyyy x. yyyyyy

18874 SW 29th Ct. | Miramar, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com

 

 

March 16, 2018

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

 

Dear [Hiring Agent Name],

 

I am pleased to submit my application materials for the (INSERT TITLE OF TARGET POSITION) vacancy and am submitting my documents for your review. As illustrated in the accompanying resume, my professional qualifications include the following accomplishments:

 

  • As a management-level professional, I bring to any position years of progressive hospitality and sales leadership experience. I am skilled in various expert areas including budgeting, revenue growth, service delivery and community relations, among others.

 

  • Over the course of my career, I ve proven myself adept in guiding and inspiring my peers and superiors to achieve success. I lead by example and am able to develop positive relationships with stakeholders at all levels, both independently or within a team.

 

  • I boast a proven record of delivering guidance to those I supervise in fast-paced environments that call for xxxxxxexibility, time management and the ability to work well under pressure.

 

  • I am regarded by others as a valuable trainer, mentor and overall exemplary worker. Even after taking a sabbatical to raise my family, I was able to step right back into the management position I d held prior and not miss a beat. I set records for achievement and then beat my own records, a feat I m quite proud of.

 

  • Besides completing college-level coursework at Cerritos College, I earned an Associate s Degree from California State University Long Beach. I have also engaged in an array of professional development trainings. I m a willing and devoted continuing learner, always looking to grow and adapt to emerging best practices.

 

  • Furthermore, I am involved in the community via membership in numerous Chambers of Commerce and professional associations. I also volunteer in the area through Feeding South Xxxxxx and OPA Works.

 

I am a focused, capable and highly experienced applicant committed to supporting the long-term goals of an innovative, reputable firm. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

Yours Truly,

Yyyyyy x. yyyyyy

Enc. Resume

 

 

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