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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● Cxxx-xxx-xxxx ●

Senior / Lead / Principal Software Designer User Experience (UX)

Visual Design ~ Prototype Development ~ Web & Mobile Applications ~ Team Collaboration




         Seasoned UX Generalist with expertise across all facets of user experience including strategy development, requirements gathering, flow diagrams, wireframes, and high-fidelity visual designs.

         Skills in programming (e.g. HTML, CSS, JavaScript) and leveraging Agile and Waterfall methodologies to achieve project goals in alignment with timeline, budget, and quality requirements.

         Excel at interfacing with key stakeholders to propel forward-moving efforts, contain costs, and fuel continuous improvement across multiple initiatives concurrently; extensive experience as Lead UX for Scrum teams.

         Adept at planning and executing interaction design and visual design as a part of a multi-disciplinary team.

         Constantly focus on optimizing software performance, reliability, usability, security and compliance.

         Proficient at process design, trend analysis, quality control, customer research, and resource management.


Selected Achievements


         Winner of 2014 Excellence @ EMC Silver Award for UXD contributions on NGX project.

         Recognized by SC Magazine in 2014 for Product Ease of Use (5 stars for RSA Authentication Manager).

         Presented with 2013 Excellence @ EMC for outstanding iOS User Experience Design.

         Won 2013 Excellence @ EMC Gold Award for exemplary front-end technical evaluation and proposal .

         Winner of 2012 Excellence @ EMC Silver Award for .positive contributions to the success of the business unit .

         Four-time recipient of Excellence @ EMC Cause for Applause award from 2009 to 2011 for crafting highly engaging presentations and serving on Employee Activities Committee.

         Awarded United States Patent 12/698,681 in 2010 for inventing system and method for scheduling an event over a network.

         Played a pivotal role in securing $8M in venture capital for Adesso Systems by enhancing branding and corporate repositioning, and recognized with numerous industry awards including three Mobile Village Star awards, two Planet PDA Magazine s Product of the Year awards, and one Mobile Enterprise Magazine s Mobilizer award.


Professional Experience


GE Oil & Gas, Billerica, MA, 2014 to Present

Lead UI/UX Designer

         Spearhead all user experience activities encompassing user/customer research, requirements analysis, flow diagrams, wireframes, clickable prototypes, high-fidelity visual designs and design specification across onsite and remote Scrum teams.

         Designed enterprise class applications for web, mobile devices, and embedded system portable devices.

         Seamlessly interfaced with pilot customers and ALPHA participants to clarify needs and current work process prior to design, as well as to validate initial wireframes or prototypes prior to development.

         Assembled customer advisory board to facilitate regular feedback and streamline validation cycles with key stakeholders and customers.


RSA, Security Division of EMC, Bedford, MA, 2006 to 2014

Principal User Experience Designer

         Designed next-generation authentication platform comprised of a cloud, mobile, and web authentication management offering for enterprise administrators and corporate end-users; functioned as lead UX designer for Scrum teams developing features such as IWA configuration, adding SAML and mobile apps, end-user mobile authentication and verification, and self-service support console.


Continued ►



Professional Experience continued Yyyyyy x. yyyyyy Page 2 of 2


         Designed SecurID Software Token (robust two-factor authenticator for smartphones and tablets) for Android, iOS, Windows Mobile and Blackberry devices, successfully creating cutting-edge iOS application visual design and interaction model.

         Masterminded GUI toolkit used by RSA development teams to build products and co-authored summary report of RSA technologies and recommendations on how to build applications with maximum flexibility while adhering to current security standards and providing a fast front-end interface.

         Championed award-winning Authentication Manager featuring capabilities to manage security tokens, users, agents, and enterprise resources across physical sites.

         Participated in recruiting, selecting, and mentoring 10 new UX designers in five-year period.

         Member of UX Strategy team responsible for influencing senior management on value of user experience and devising roadmap for UX product improvements across multiple RSA products; coalesced roadmap with product release cycles and positioned user experience as a competitive differentiator within the marketplace.


Experience, Inc., Boston, MA, 2005 to 2006

Interaction Designer

         Created interactive web applications to deliver enhanced and compelling experiences for business users and consumers.

         Built conceptual models, wire frames, prototypes (HTML and Visio), and detailed UI design specifications for web-based applications.


Adesso Systems, Inc., Boston, MA, 2003 to 2005

Interaction Designer

         Joined forces with CEO and Marketing/Sales Director to identify needs, determine business requirements, and design robust and user-focused website as part of comprehensive corporate identity redevelopment initiative.

         Rolled out new corporate branding elements across all media including visually-pleasing Flash animations, HTML emails, signs, tradeshow booth displays, marketing literature, corporate products, and icons.


Palm, Inc., Andover, MA, 1998 to 2003

Senior User Experience Designer

         Recruited to design and implement user interface design and all web content for Palm Web applications and properties including Palm Store eCommerce site.

         Recognized by as one of PC Magazine s Top 100 Sites (Feb. 2000), as Best Web PIM by PC World Magazine (Apr. 2000), and for leading to win Webbie Award for Best of the Web (2002).

         Captured several hundred thousand dollars in annual savings by learning Flash development techniques to eliminate outsourcing for design of online product tours.




Bachelor of Arts in Graphic Design and Communications Framingham State College, Framingham, MA

Candidate, UX Certificate Bentley University, Waltham, MA

Certified Scrum Product Owner LitheSpeed (member of ScrumAlliance)

Core Competencies of the Business Analyst Boston University IT Programs

Fast Track to Sencha Touch 2 & Architect Sencha

The Effective Facilitator Leadership Strategies Institute

Web Accessibility Training for Section 508 Webucator and The Paciello Group

RSA Cloud Security Fundamental RSA World Education Services


Technical Expertise


Axure, Adobe Creative Suite (Photoshop, Illustrator, Fireworks, InDesign, Dreamweaver, Flash), Eclipse, Balsamiq, Morae, Microsoft Office, Project, Visio, Xcode, Android Development Tool,, Justinmind, GitHub, Ubuntu Linux, VMWare, Bootstrap, WordPress, JQuery, JQuery Mobile, CSS, LESS, Recess, HTML, JavaScript, Advanced CSS




Member, Usability Professionals Association, Boston Chapter

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