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Yyyyyy x. yyyyyy

2948 Kendridge Lane Aurora, IL 60502 (xxx-xxx-xxxx abc@xyz.com

 

Hospitality Operations Management Strategic Analysis / Planning Team Building Training / Development

Client Acquisition / Retention Forecasting Budgeting Trends Tracking Coaching / Mentoring Human Resources

Key Process Optimization New Business Development Cost-Reducing Initiatives Account Management Communications

 

  • Dynamic Performance-Focused Leader who makes decisions to reflect positively on high-volume hospitality business operations in alignment with a company s vision, value, and goals, and who works to attain a competitive advantage and generate robust growth via new business development, market positioning, and team building / training initiatives.
  • Visionary Self-Starter who rises above diverse hospitality challenges to achieve winning outcomes, including quickly adapting to evolving hotel scenarios using solutions-centric critical thinking for insightful, change-driven results.
  • Excellent Communicator who develops synergistic relationships with senior-level decision-makers, cross-functional professionals, and clients / guests; who excels in fast-paced autonomous and collaborative work environments; and who leads staff by example and with integrity to build strong teams to expand revenue and attain hotel objectives.

 

Professional Synopsis

 

Coldwell Banker Honig-Bell, Aurora, IL 2007 Present

 

Real Estate Broker

  • Capitalize on the opportunity to lead forward-thinking real estate broker initiatives, including facilitating innovative technological communication and visionary abilities to serve as a consistent top performer with a proven track record of quality-focused customer and management relationships while striving for new ways to service key clientele.

 

  Honored with International President s Premier Award for Top 1% of sales in company since 2013.

 

Woodfield Chicago Northwest Convention Bureau, Schaumburg, IL 2008 2010

 

Vice President of Sales

  • Utilized broad scope of industry knowledge toward leading high-volume regional destination sales initiatives in collaboration with Bureau staff and hotel partners, including conceptualizing and executing sales and marketing plans.

 

  Successfully formed a new regional Sports Committee.

  Personally implemented new service, sales, and marketing initiatives.

  Seamlessly launched brand new Bureau booking system and website to partners.

  Standardized the Bureau s servicing programs and implemented international sales efforts.

  Led sports market initiation while overseeing the Bureau s regional 2016 Olympic bid participation.

 

Hyatt Regency Woodfield, Schaumburg, IL 2000 2008

 

Director of Sales & Marketing

  • Strategically steered sales revenue growth and drove solicitation efforts for all markets to generate successful hotel operations, including coordinating and managing a large Reservations Department in meeting and / or exceeding goals.
  • Spearheaded development of forecasts, business plans, marketing plans, acquisition strategy, and marketing budgets while training, motivating, coaching, and mentoring diverse team members in achieving next-level sales performance.

 

  Increased profits by preparing new marketing collateral, strategies, and procedures.

  Served as a member of the Board of Directors for the Schaumburg Business Association.

  Honored with 2003 and 2006 s Greater Woodfield CVB s Annual Staff Appreciation Award.

 

Hilton Chicago O Hare Airport, Chicago, IL 1998 2000

 

Assistant Director of Sales

  • Maximized bottom-line performance by developing and soliciting large-scale groups while supporting the hotel s director in profitably managing, coordinating, and executing tasks related to sales / marketing operations of the hotel.
  • Applied strong leadership talents toward mentoring and managing 10 top-performing Conference Sales Managers through detailed account review and correspondence evaluation, as well as coaching and training / development.

 

  Recognized for leading the Sales Team of the Year for the 2nd consecutive year.

Yyyyyy x. yyyyyy

Page Two (xxx-xxx-xxxx abc@xyz.com

 

Professional Synopsis (continued)

 

Hilton Seattle Airport, Seattle, WA 1995 1998

 

Director of Sales & Marketing

  • Expertly solicited and developed business from all markets to ensure the advanced bookings necessary for highly profitable hotel operations, including leading sales staff while overseeing critical rate, date, and space commitments.
  • Led targeted decision-making in the administration of staffing, training, coaching, counseling, and performance reviews.

 

  Cost-effectively prepared annual market plans, forecasts, and budgets.

  Improved market potential by developing new marketing strategies and procedures.

 

Hilton New Orleans Airport, Kenner, LA 1990 1995

 

Senior Sales Manager (1993 1995)

  • Drove business growth by proactively managing 100+ accounts via one-stop shopping, including facilitating targeted solicitation and maintenance of 30 individual business travel accounts while traveling to major feeder cities to successfully uncover potential new accounts and strengthen existing ones to actively boost corporate profitability.
  • Built and sustained lucrative new and / or repeat business to ensure all sales goals were achieved or exceeded while collaborating with decision-makers in corporate, travel, association, and sports markets to close critical sales.

 

  Honored with Supervisor of the Year Award from Airport Hilton in 1993.

  Consistently achieved and / or exceeded all sales goals throughout leadership tenure.

  Supported Director of Sales in leading all facets of sales / marketing activities for the hotel.

 

Sales Manager (1990 1993)

  • Played a vital role in managing high-volume accounts via one-stop shopping to continually achieve guest satisfaction.
  • Led outside sales calls and attended trade shows to solicit new / prior business, and developed top corporate markets.

 

  Received Excellence in Sales Award from Hilton Select Division in 1992.

 

Additional Professional Hospitality and F&B Experience with Royal Sonesta Hotel, New Orleans, LA Provided Upon Request

 

Education

 

Louisiana State University

 

Bachelor of Science in Business Administration

 

Excellent Professional References Provided Upon Request

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yyyyyy x. yyyyyy

2948 Kendridge Lane Aurora, IL 60502 (xxx-xxx-xxxx abc@xyz.com

 

 

Date

 

Hiring Agent Name

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.

 

To acquaint you with my background, I can offer experience in Hospitality Operations Management, Team Building, Training / Development, Coaching / Mentoring, Human Resources, Key Process Optimization, and Account Management. I am also highly skilled in New Business Development, Client Acquisition / Retention, Forecasting, Budgeting, Strategic Analysis / Planning, Trends Tracking, Client / Guest Relations, and Communications, among other areas.

 

Recent experience includes my role as the Director of Sales & Marketing for Hyatt Regency Woodfield where I expertly maximized sales revenue growth and drove solicitation efforts for all markets to generate successful hotel operations, including coordinating and managing a large Reservations Department in meeting and / or exceeding goals. Within this role, I led the development of targeted forecasts, business plans, marketing plans, acquisition strategy, and marketing budgets while training, motivating, coaching, and mentoring diverse team members in attaining next-level performance.

 

A sampling of my achievements included:

 

  Increasing profits by preparing new marketing collateral, strategies, and procedures.

  Serving as a member of the Board of Directors for the Schaumburg Business Association.

  Attaining honors with 2003 and 2006 s Greater Woodfield CVB s Annual Staff Appreciation Award.

 

To complement this experience, please note that I earned a Bachelor of Science in Business Administration from Louisiana State University.

 

[ Suggestion! Optional! Address Here Any Skills / Qualifications / Achievements Relevant to the Job Posting. REMOVE this before sending]. As this is just an example of my abilities, please kindly refer to my enclosed resume for additional experience in progressive hospitality leadership roles.

 

As a proven leader, you will find that I am positioned to deliver both immediate and long-term results with a continued commitment to exceeding your team s goals. I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

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