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Yyyyyy x. yyyyyy
159 West Wolfert Station Rd. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com
Operations Manager
Carrier Procurement | Quality Measurement | Supply Chain/Logistics | Business Management
Vision Technology | Business Development | Marketing | Budgeting | P&L | Communication
Strategic Planning | Enterprise Management Solutions | Factory Control Systems
Entrepreneurship | Contract Negotiation | Organizational Leadership
Process Improvement | Analytical Thinking | MS Office (Excel)
Expert-level, confident and goal-focused leader with a wealth of business management background. Boast a track record of success in directing daily operations efficiently to garner cost savings and align with organizational objectives. Execute strategies to boost profit growth and development. Background includes having owned and operated a company for 18 years, including supervising direct reports and task groups, delegating duties and monitoring performance. Assess organizational technology to develop solutions that align with business goals. Possess innate leadership acumen, paired with ability to collaborate in a corporate setting to achieve success both independently and in teams. Adept at leading training focused on internal resources, technology trends and digital solutions. In search of a challenging and exciting new management position that will allow for deliverance of value to an innovative, high-caliber company.
Experience
Company Name
Director of Operations 2017-Present
Manage daily functions including staff hiring, policy implementation and other core duties for a formerly startup operations now in its sixth year of business
Hire and supervise a dynamic team of Account Managers, ensuring the hiring of top talent
Craft annual budgets for staffing, labor and capital expense requirements
Oversee daily freight brokerage, develop financial goals and manage P&L, including gross revenue growth, contribution margins and net profits
Communicate strategies across the organization in a clear, concise manner; execute protocols that ensure the utmost in service delivery conducive to customer satisfaction
Work in coxxxxxxunction with carriers to negotiate rate contracts beneficial to both parties, as well as measure delivery performance to confirm quality service provision
Lead customer on-boarding procedures post-scale
STRAIGHT LINE LOGISTICS, LLC / GLOBALTRANZ AGENCY
General Manager 2001-2017
Led daily operations for 3PL Logistics Brokerage and General Packaging Divisions, fueling efficiency by aligning processes with outlined company goals
Managed agency for Global Logistics, using innovative Transportation Management Software (TMS) and the services of a highly reputable carrier
Recruited and managed a talented team, including leading training efforts and delegating duties so as to maintain seamless workflows
Drove the attainment of optimal profit margins using highly effective systems
Called on cost-effective freight transportation processes from point to point; garnered optimal service levels using customized client programs
Yyyyyy x. yyyyyy
Continued
LANGSTON CORP.
Procurement, Manufacturing Services Director
Aftermarket Sales, Service Manager 1988-2001
Accurately forecasted sales in order to lead planning for strategic initiatives
Successfully improved quality levels; leveraged company as a world-class supplier by effectively developing an innovative outsourcing system
Maintained buying levels, lead times and cash flow on higher-priced commodities using a sophisticated electronic MRP II system to maintain operational efficacy
Tenaciously negotiated with vendors to bolster profit and increase purchasing
Called on quantitative methods to assess the performance of sales staff, along with a department rating system used across the company
Assessed market trends for guidance in suggesting process improvements to increase industry penetration and product margins
Restructured the sales Department to increase service and client satisfaction, as well as sales by 24%
Secured more than $1M in annual cost savings using vendor negotiation best practices
Also maintained $500K in annual savings, with yearly carrier rebates of over $100K via inception and launch of an effective internal logistics program
Education
Bachelor of Science in Business Administration, Rowan University
Professional Development
Strategic Outsourcing | Roundtable Subscription for Purchasing Professionals
Legal Aspects of International Sourcing | Purchasing and Materials Management
Business Law | Sales Strategy and Implementation | ISO 9000 Compliance
Involvement
Member, American Management Association
Member, National Association of Purchasing, Logistics Management
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