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Yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
Objective
Personable leader seeking the Quality Assurance Associate/Specialist role at Regeneron Pharmaceuticals.
Summary of Qualifications
Genuine interest in the sciences, having graduated magna cum laude with a Biology Degree.
Strong leadership skills and a consistent, proven track record of exceeding performance.
Experience analyzing data in order to make needs-based decisions based on findings.
Solid time management, attention to detail and organizational skills, including prioritizing tasks.
Proficient with Microsoft Word, Excel and PowerPoint.
Education and Training
Bachelor
of Science (BS), Biology;
graduated magna cum laude (3.8 GPA)
University of Memphis Memphis, TN
Major Coursework: Biology of Stem Cells; Virology; Parisitology; and Biorganic Chemistry.
Member of the Biology Club.
Work Experience
New Hire Trainer/Server, TGI Fridays Oct. 2012-Feb. 2015
Showcased strong communication skills while training new servers on best customer service practices.
Collaborated effectively with managers to ensure an optimal guest dining experience.
Maintained diplomacy and tact to identify and resolve problems customers were experiencing.
Customer Service Representative, Organize.com July 2012-Oct. 2012
Communicated effectively with customers over the telephone, via email and chat.
Processed customer transactions, returns or credits in an accurate, timely and efficient manner.
Light Industrial Sales Account Executive, Priority Business Services Mar. 2012-July 2012
Educated new prospective customers about priority business services and secured new business.
Recruited
candidates for employment opportunities and contributed to the onboarding process.
Sales Lead, Victoria s Secret Oct. 2009-Mar. 2012
Promoted on multiple occasions to positions of greater responsibility for exceptional performance.
Displayed excellent leadership skills while training new team members on best sales practices.
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