Yyyyyy x. yyyyyy

Management Professional

Strategic Planning ~ Collaboration ~ Vendor Management ~ eLearning Technologies

Project Management ~ Cost Savings ~ Process Improvements ~ Product Implementations

         Offer solid academic credentials and demonstrated success in planning, designing, developing, and aligning training strategies with specific organizational needs.

         Sound knowledge of concepts and practices related to adult learning, instructional design and development, program evaluation, and performance measurement.

         Possess strong project and program management experience with the ability to identify requirements, allocate resources, and facilitate delivery within timeline, scope, and financial parameters.

         Adept at connecting with, training, influencing, and managing people from all cultures and backgrounds.

         Excel in training plan development and instructional design utilizing a broad scope of formats (i.e. instructor-led, eLearning, etc.) as well as blended solutions.

         Proven talents in Learning Management System (LMS) implementation, training portfolio analysis, strategic planning, engagement management, and new hire orientation.

         Multilingual (English, Hindi, Malayalam, Tamil) with strong communication and interpersonal skills.

         Able to build and nurture client relationships that result in significant revenue and profitability growth.

         Considerable expertise in planning, organizing and managing daily workflow to optimize efficiency.

Lionbridge Technology, 2005 to Present

Program Manager 2012 to Present

         Guide and assist LTC facility (Golden Living) since 2007 with all aspects of training technology needs.

         Saved $1M by implementing Cornerstone OnDemand LMS and deployed 700+ Relias training catalog for healthcare company comprised of 40,000+ employees, successfully within six-month time frame.

         Manage catalog of 1,000+ clinical trainings with 75% recognized as CEU certified by organizations such as NAB, ANCC, AOTA, and ASHA.

         Resourcefully devised custom report and automated email alerts to improve compliance tracking by 100% and completion by 98% for a calendar year.

         Streamlined onboarding process by automatically proxy assigning training based on factors such as job code, hire date and location, concurrently improving productivity by 25% during first week of hire.

         Simplified volunteer enrollment process by creating online application form and improving Volunteer Coordinator efficiency by 10% for 55 agencies.

         Assembled onboarding training curriculum for senior executives to enhance user experience and improve productivity by 15%.

Continued

Professional Experience continued Yyyyyy x. yyyyyy Page 2 of 2

Project Manager 2005 to 2012

         Captured $1M in savings by implementing an open source LMS (Moodle 1.9) along with 200+ trainings for a leading healthcare company having more than 30,000 employees.

         Revamped system to launch content locally for 300 facilities and slashed bandwidth requirement from 100GB/s to 1.2 GB/s to reduce expenses by $1.5M.

         Planned, arranged, and supervised instructor-led training at central billing office comprised of 200+ employees.

         Converted training into eLearning format across 1,000 locations to dramatically increase completion rate by 90%.

         Introduced web-based orientation process for new staff spanning 700 locations to boost productivity for 2,000+ personnel by 50% during first 30 days with company.

Wipro Technology, 2005

Team Leader

         Applied dynamic managerial skills toward directing, coordinating, and supervising team of 21 completing high-profile graphics project.

         Fostered cooperative relationship with client to ensure transparency of communication and efforts, as well as top levels of satisfaction.

Prior Background:

Art and Media Producer, ElementK, 2004 to 2005

Multimedia Developer, Sify, 2002 to 2004

Wed Designer, Ewak Creative Compusoft Ltd., 2002

Master in Business Administration, Institute for Technology and Management, 2004

B.Sc. Computer Science, University of Madras, 2001

Professional Development:

Post-Graduate Diploma in Advertising, Advertising Club of Madras, 2005

Advanced Diploma in Multimedia, Arena Multimedia, 2002

Advanced Diploma in Programming, NIIT, 2001

Cornerstone OnDemand Client Community Expert (CCE)

Learning Governance Leadership Council