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Yyyyyy x. yyyyyy

Charlotte, NC w (xxx-xxx-xxxx w


Experienced Healthcare Administrator, Program Developer, Health Educator, Outreach Manager, and Clinical Nurse

Accomplished w Client Centered w Detail Driven w Leader w Mentor w Innovative w Highly Effective




      Extensive and progressively responsible experience as a nurse manager in program development, program management and clinical environments

      Excellent communicator with demonstrated ability to collaborate with staff, management, business partners and others at all organizational levels

      Outstanding blend of organization, prioritization, leadership and interpersonal skills

      Proven ability to lead and supervise team members, manage a wide range of duties simultaneously and coordinate multi-level directives within varied nursing and nurse management roles

      Mentor and lead teams by example and with integrity to deliver services excellence

      Consistent success is rooted within the combined concepts of quality, continuous improvement and effective process enhancements

Key Strengths

      Healthcare Administration

      Pediatric Practice

      Project Development

      Practice Analytics

      Budgeting and Budget Control

      Performance Management

      Healthcare Operations

      Community Outreach and Education

      Program Management and Development

      LEAN Principles and Processes

      Strategic Planning and Implementation

      Analytical Problem Solving

Key Achievements

         Developed and implemented effective program and mission integration strategies to advance women s healthcare throughout the community as well as the nation.

         Operational oversight and practice administration of a comprehensive 16-provider OB/GYN practice consisting of 30 support staff and multiple sites, incorporating NaProTECHNOLOGY and FertilityCare services, a midwifery model, uro-gynecology service and maternal fetal medicine outreach.

         Developed a program leading to establishing 2 FertilityCare centers and an Allied Health Education Program.

         Dorothy Irwin Memorial Award for Excellence in Pediatric Nursing.

         Outstanding FertilityCare Practitioner of the Year Award in recognition of service, education, and research in the field of FertilityCare Services, American Academy of FertilityCare Professionals (AAFCP), 2009.


Professional Experience


Geisinger Holy Spirit (previously Holy Spirit Health System), Camp Hill, PA, 7/2005 present

Operations Manager, Holy Spirit OB/GYN (2011 present)

         Administer and manage day-to-day operational and clinical practice activities. Ensure appropriate and efficient utilization of resources; oversee and manage capital and operational budget expenditures; assure clinical and operational efficiency.

         Consistently practice continuous process improvement and service recovery efforts to enhance patient care and optimum utilization of financial resources.

         Ensure total compliance with CLIA, DOH, CMS regulations as well as ensuring patient privacy.



Dorice M. Millar, Page 2 of 3


Professional Experience, continued


         Oversee the FertilityCare program in matters associated with performance evaluation, management and supervision of clinical/administrative support staff and advanced practitioners.

         Regularly collaborate with senior leadership and medical director in strategic and facility planning.

         Establish service line policy and procedures, monitor operational and fiscal performance, and assess / implement marketing strategies.

         Serve as operational hiring manager for the department. Interview, hire, and train new employees.

Director, Creighton Model Allied Health Education Program, (Nov 2007 present)

         Established and currently direct the Creighton Model Allied Health Education Program.

         Provide all budgetary planning, developing and formatting presentation methods for instructional programs. Conduct education programs; train and supervise FertilityCare Practitioner candidates.

         Actively prepare candidates to provide instruction in the Creighton Model including exploring Humane Vitae, Dignitaes Personae, and moral decision-making within the process of working with women and couples seeking reproductive healthcare.

Coordinator, Spirit FertilityCare Services, (7/2005 8/2011)

         Designed, defined, established and managed the Spirit FertilityCare Service Program and its satellite office.

         Supervised FertilityCare staff in providing procreative education and clinical aspects to clients; developing policies and procedures, creating job descriptions, and integrating FertilityCare and NaProTECHNOLOGY services into daily patient care.


Creighton Model Education Program, Lagos, Nigeria Africa, 2010



Holy Spirit IRB, Salt Lake City, UT, 2008 2010

Research Site Coordinator

         As liaison, provided oversight for the Center for Women s Health participation in an effectiveness study of the Creighton Model FertilityCare System in collaboration with the University of Utah Department of Family and Preventive Medicine.


FertilityCare Services of Chester County, Downingtown, PA, 10/2002 7/2005

Founder and Director

         Founded, administered, and directed this organization providing individual counseling to couples enrolled in the Creighton Model Service Program. Services encompassed procreative education, gynecological health monitoring, community outreach, education, and presentations.


Earlier Professional Experience

         Childbirth Educator, Holy Redeemer Hospital and Medical Center, Huntingdon Valley, PA.

         Maternal-Child Education Instructor, Brandywine Hospital, Coatesville, PA.

         Pediatric Homecare RN, Pediatric Services of America, Jenkintown, PA.

         Home Health Registered Nurse, Personal Health Care, Valley Forge, PA.

         Pediatric Office Nurse, Chestnut Grove Pediatrics, Coatesville, PA.

         Home Health Pediatric Registered Nurse, KIDSTAFF, West Chester, PA.

         Pediatric Nurse Extern/Staff Nurse, Alfred I. DuPont Institute: Children s Hospital, Wilmington, DE.


Education, Certifications and Continuing Education


RN to MSN/MHA, St. Joseph s College Maine, in progress

Diploma in Nursing, Brandywine School of Nursing, Coatesville, PA

Nursing Study, Saint Mary s College, Notre Dame, IN



Dorice M. Millar, Page 3 of 3


Education, Certifications and Continuing Education, continued



         Registered Nurse State of Pennsylvania, 1994 present. Currently pursuing RN licensure in North Carolina

         Physician Practice Manager, American Academy of Professional Coders, 2012 2016

         FertilityCare Practitioner and Educator, American Academy of FertilityCare Professionals, 2007 present


Continuing Education

         OB-NICU EPIC Phase II Implementation Work Group, Holy Spirit Hospital, (2016-2017)

         Relationship Based Care Results Council, Holy Spirit Hospital, (2015-Present)

         OB Process Improvement Committee, Holy Spirit Hospital, (2014-Present)

         RELATE (Customer Service) Instructor Training, 2014

         Resolve Through Sharing Perinatal Bereavement Coordinator Training, 2013

         American Academy of Professional Coders Practice Management Training Course, 2012

         Foundations of Health Care Leadership - Catholic Health Association, 2011

         Creighton Model FertilityCare Educator Program, Pope Paul VI Institute for the Study of Human Reproduction, Omaha, NE, 2006-2008

         Lamaze International Certified Childbirth Educator Program, Seton Hall University, 2003

         Creighton Model FertilityCare Practitioner Education Program, FertilityCare Center of Kansas City, 2002- 2003

         Healthy Dimensions, Certified Childbirth Educator, 2001

         Nursing Mother s Alliance, Certified Breastfeeding Counselor, 2001

         Family of the Americas Foundation, Master Teacher Institute, Certified Master Instructor Ovulation Method of Natural Family Planning, 1999


Additional Information


Professional Affiliations

         Past President, American Academy of FertilityCare Professionals

         Sigma Theta Tau International, Nursing Honor Society

         Site Host, AAFCP 2009 Annual Meeting. Committee Chair and liaison to the Board of Directors of the AAFCP, the Diocese of Harrisburg, and Holy Spirit Health System in the planning and implementation of the Annual Academy Meeting. Negotiated bids and secured site for the international conference. Procured funding and assisted in budget planning. Assisted in the recruitment of speakers and development of the program agenda. Coordinated local marketing, the development of the advance flyer and registration brochure.

         Geisinger Leadership Development, present and ongoing

         Policy & Procedure Committee, Vaccine Committee, Holy Spirit Medical Group, 2017 present

         American Academy of FertilityCare Professionals

         Catholic Medical Association

         Catholic Health Association


Technical Skills

         EPIC EHR

         Lawson Employee/Manager/Talent Management

         NextGen EHR

         Kauffman Hall Budget Advisor

         API Payroll

         Concur Continuing Medical Education

         KRONOS Payroll

         Action Pro Employee Engagement

         MIDAS Event Reporting

         KnowledgeNow Employee Engagement

         APIC Accounts Payable

         Health Stream Staff Education

         GOALS Staff Education

         Sharepoint Administrator

         Quantros Event Reporting

         Microsoft Office Suite

         Tableau/CDIS KPI, flash reports, productivity (RVUs/encounters)



Yyyyyy x. yyyyyy

Charlotte, NC w (xxx-xxx-xxxx w







Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity in a (INSERT TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, my professional qualifications include extensive and progressively responsible experience as a nurse manager in program development, program management and clinical environments. I have proven ability to lead and supervise team members, manage a wide range of duties simultaneously and coordinate multi-level directives within varied nursing and nurse management roles. I mentor and lead teams by example and with integrity to deliver services excellence.


I have effectively applied my skills and knowledge toward leading and professionally developing other nurses in my areas of expertise. I am an excellent communicator with demonstrated ability to collaborate with staff, management, business partners and others at all organizational levels. To complement this background, I offer an outstanding blend of organization, prioritization, leadership and interpersonal skills.


As an employee, you will find me to be a driven team player prepared to deliver immediate and long-term results and committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.






Dorice M. Millar


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