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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000


Country of Citizenship: United States

SSN: xxx-xx-xxxx

Secret Security Clearance (non-active)

Veteran s Preference: 10 points; 30% or more compensable Veteran



Job Title:



Job Announcement Number:




Core Competencies

Administrative Management, Operations Support, Real Estate Management, Construction, Budgets, Finance, Information Systems Infrastructure Management, Relationship Development, Team Interface, Agenda Development, Project Budget Oversight, Project Goals Monitoring, Project Forecasting, Financial Policy Development, Resource Allocation, Health Department Policies/Programs Compliance, Permitting, EEO Laws/Regulations/Procedures, Contractual Performance Tracking, Project Timeline Adherence, Vendor Interface, Contract Negotiation, Supplies/Warehousing, Feasibility/Marketing Studies Development, Staff Training, Performance Management, Full-Life-Cycle Construction Project Management


MS Office Suite, Enterprise Resource Management


Professional Experience


MONTH 2007 Present

Montgomery County Revenue Authority and FRG, LLC

Gaithersburg, MD

Hours per Week: 60-80

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A


Chief Administration & Business Operations Officer


Successfully manage multi-million-dollar real estate development and Food & Beverage enterprises; designed and enforce multiple operational/administrative policies and procedures that protect against theft/waste/loss; recorded decrease of 25% in organizational costs.


For a $1.4M project, expertly managed all project descriptions and scope-/statements-of-work that resulted in delivery of project two months ahead of schedule and 20% under budget, which solidified important customer and stakeholders relations between senior business/government officials.


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Efficiently coordinated all organizational business functions among managers and service team; developed meeting agendas and product budgets/schedules and tracked/monitored project goals, technology and financing objectives. Strategically assure that resources/technology systems are utilized to evaluate/forecast/communicate/organize staff workflow while achieving organizational objectives and develop/oversee multiple administrative and financial policies that ensure efficient and safe allocation of resources.


Continually adhere to policies as set forth by the Health Department as well as various permitting agencies to ensure that organizational guidelines align with EEO regulations/procedures. Utilize knowledge of FAR concerning commercial construction/procurement/regulations in developing financial planning/budgets for fiscal year and monitor contractual/personnel performance to assure compliance with prevailing regulations; also review inspections to ensure project approvals within required timeframes. Develop and oversee product/vendor lists as well as supply pipelines and warehousing activities, and establish/maintain excellent relationships with customers/vendors/stakeholders to support positive production and delivery workflow. Additionally design/conduct feasibility and marketing studies to identify areas for productivity improvement as well as customer service enhancement.


Facilitate staff training and establish performance management objectives that align with EEO laws and other federal regulations; have developed in-depth knowledge of Federal Acquisition Regulations as well as industry and commercial acquisition practices. Negotiate contracts with general contractors/vendors/service suppliers to assure achievement by company of all local/county/state/federal performance standards. Provide direction to contractors/permitting personnel regarding Montgomery County space allocation regulations/policies; continually develop short-/long-term analyses of space renovation/business relocation acquisition projects.


Expertly direct full-life-cycle of all aspects of construction projects, including authoring project descriptions/scope of work, to assure achievement of milestones, including meeting costs/contracts/performance standards and implementing deliverables; as project manager hold authority over facilities management and physical security monitoring system.


Develop organizational logistics planning and establish goals/objectives to support proper resource allocation; analyze contractor cost estimates, provide final cost position to contractors/vendors, and develop product offerings/pricing lists for vendors, corporations and customers. Additionally responsible for facility fire/safety checks to assure continual compliance with Fire Department codes/regulations.


Administrative functions include designing/implementing use of employee hand manuals to assure compliance with EEO regulations, developing familiarity with organizational policies/practices, and assuring that all retail locations are supplied with new-employee packets. Skillfully conduct entrance/exit interviews, manage all disciplinary activities, distribute employee performance awards/commendations and regularly brief personnel regarding operational policies/changes. Continually ensure adherence to employee/customer incentive programs in support of promoting teamwork/loyalty and assure accomplishment of mandatory training.


Tasked with comprehensive responsibilities concerning preparing financial reports/budgets for retail units, process invoices, manage payroll and benefits programs, and oversee all travel-related needs. Plan and perform purchase of all needed equipment/systems/materials to

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support day-to-day functions, coordinate system/software/hardware maintenance, approve Purchase Orders for payments to vendors/reconcile accounts and develop feasibility reports concerning formulation/amendments/execution of annual organizational budget projects. Evaluate work performance as it aligns with contractual agreements, approve payments and follow up on performance. Successfully plan/schedule team meetings to gain input from staff regarding impact of minimizing organizational budget/expenditures while concurrently maintaining essential functions.



MONTH 2003 MONTH 2006

Sherwin Williams

Beltsville, MD

Hours per Month: 40-50

Salary: N/A

Supervisor: Gene Merrill Phone: N/A May Contact


Business and Industry Specialist


Effectively held major role in developing efficient organizational operations; managed product pricing and regularly interfaced with vendors/direct accounts to ensure satisfactory achievement of production requirements/order delivery. Managed/drove revenues of $20M for Industrial Coatings, Equipment and Products Department.


Skillfully utilized SAP software to develop/maintain daily logs, analytical reports, inspection and other relevant records, permits and reports of final clearance; also prepared reports and authored correspondence dealing with customer inquiries/complaints and Purchase Orders for special projects.


Steered implementation of Industrial Waste Management Program (WMP), monitoring activities to assure compliance with Resource Conservation and Recovery Act. Reduced chemical coating waste over 90% and increased sales by approximately $1.8M through successfully negotiating federal cooperative contracts while developing strong customer relationships with the military, members of the public sector and private sector management; concurrently retained resources required for successful operations.


Skillfully met multiple responsibilities needed to obtain crucial management services, including interfacing with vendors to identify office supply needs, negotiating pricing and establishing operating procedures for procuring supplies/materials for headquarters. Carefully planned activities with minimal budgetary/construction project impact, ensured compliance with all state/federal regulations, and monitored products/product users to assure alignment with project plans/specifications.


Diligently processed invoices, resolved problems/issues and interfaced with purchasing staff/vendors/Accounts Payable Department to schedule construction projects and needed materials; employed SAP manufacturing system software to verify/recommend approval of invoices. Performed crucial contractor oversight, recommended any project modifications and monitored follow-through activities. Provided exceptional business advisement/support for

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faculty/staff at corporate headquarters as well as retail locations concerning any technical/contractual/environmental safety issues.



MONTH 2001 MONTH 2003

United States Air Force

Scott AFB, Belleville, IL

Hours per Month: 40-60

Salary: N/A

Supervisor: Gene Merrill Phone: N/A May Contact


Crew Supervisor, Military Officer Network Operations / Supervisor of Network Operations


As Information Security Supervisor, scrupulously monitored/secured 18 command/control and in-transit visibility systems for the Air Mobility Commands (AMC); oversaw $90M in network infrastructure, core-services and critical applications for 12 AMC bases/six subsidiary locations and a staff of 350 military/civilian personnel. Recognition of superior performance resulted in being awarded the Outstanding Unit Award Air Force-Wide for network operations and security. Scheduled/oversaw staff work assignments and reviewed performance to assure successful achievement of predetermined schedules/standards concerning completed output; also coordinated office floor plan and scheduled furniture and information system installations.

For Network Operation Security Center, developed/implemented policies, defined communications and resource requirements, maintained software/firmware/databases and prepared in-service performance tests/evaluations/maintenance standards. Skillfully assessed USAF Operational Risks Management (ORM) of information systems and mission-critical data, identified and eliminated security vulnerabilities and protected mission-critical data; also set situational reporting/emergency response procedures. Was responsible for troubleshooting/coordinating any AMC computer system outages with Air Force and DOD reporting agencies and planned/coordinated use of resources, programming and budgets.







Strayer University, Washington, DC

Master of Business Administration, 2007

GPA: 3.83

Semester/Credit Hours: N/A

Cum Laude Graduate; Member, Dean s List


Howard University, Washington, C

Bachelor of Science, Biology/Chemistry, 2001

GPA: 3.0

Semester/Credit Hours: N/A

Four Years of Officer Leadership Training

GPA: 4.0

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United States Air Force, Gunter AFB, Montgomery, AL

Communication and Information Systems Management Certification; Score of 92






Licensed Maryland Real Estate Agent

xxx-xxx-xxxx ; currently inactive






Outstanding Unit Award, United States Air Force

Montgomery County, MD Small Business of the Year 2014 Nominee

Congressional Citation from Senator Barbara Mikulski for high achievement in Business

Service Defense Medal/Air Force Iron Lady Award

American Legion Award for Scholastic Excellence in the Sciences


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