Dedicated and accomplished Strategic leader with a solid track record of achieving exceptional levels of efficiency and productivity along with a demonstrated background in decreasing overhead cost and identifying potential cost savings. Equipped with high-level communication and presentation skills with a commitment to superior customer service. Offer solid leadership abilities with experience in leading large-scale projects, managing cross-functional teams, and implementing innovative processes.

Proficient in: Win2X, Oracle, SQL, Cogon s, Qrep, MQ Series, Microsoft Office, OCP, Linux, CAN, Oracle, CAN, MCSE, MCSA/MCP, and IBM-AS400

  Significant experience in technical and operational roles with a background in leading large-scale projects, supervising cross-functional teams, and improving organizational productivity

  Successfully implemented complex security storage maps and database reporting tools which resulted in an increase in profit of $990,000 and annual returns of approximately $1.5 million

  Superior self-starter with a demonstrated background in excelling within leadership positions in addition to consistently striving to improve both professional and personal skills

  Directed day to day logistics operations within a fast-paced environment with a concentration on improving efficiency and productivity levels

  Designed innovative activities for new employee orientation, encouraged the development of individual employees, and assisted with updating clerical job descriptions

  Played an instrumental role in the development of a secretarial training program which resulted in an increase in customer satisfaction due to increased employee knowledge/efficiency

  Maintained the organization s OSHA log, analyzed safety related incidents, and ensured organizational compliance with employment regulations

  Utilized superior communication abilities to facilitate employee training and designed documentation highlighting new operating procedures

  Coordinated the completion of in-field inventory which utilized Microsoft Excel and acted as a temporary lead which required improving processes and complex handling employee issues

  Coordinated technical operations within a successful organization which included overseeing hardware and software systems along with supporting employees

  Directed the development and implementation of an automation initiative which tracked remote employee accountability, created an in-office filing system, and handled client scheduling

  Played an integral role in the creation of a complex database which handled accounts payable/payroll along with developing detailed workflows

City of Rowlett, Rowlett, TX 1998-2000

  Handled daily technical operations which included training end-users on technical systems, handling new system implementations, and analyzing technical problems

  Generated daily, monthly, quarterly, and annual regulatory reporting and supervised teams of contractors during a project aimed at installing internal/external fiber

  Coordinated various Y2K related updates such as the creation of administrative reports and identification of needed system conversions

  Oversaw a complex IPBX system conversation which required significant technical acumen and centered on upgrading existing fiber to facilitate digital capabilities

Additional Professional Experience Includes: Computer Service Coordinator, Trinity River Authority (1985-1998)

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Dear__________________:

I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include a strong background in strategic leadership roles within several industries with experience in leading cross-functional teams, implementing innovative strategic initiatives, developing annual budgets, and overseeing technical operations. In addition, I have a demonstrated ability to interact positively with others and diffuse escalated customer service situations.

To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes a Bachelor s Degree in Computer Science from Chaminade University.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy