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Personable management leader with a strong operations, administration and human resources background.
Excellent listening, verbal communication and interpersonal skills to collaborate well with key stakeholders.
Solid analytical, time management and organizational skills, including prioritizing tasks.
Proficient with QuickBooks.
> Operations Management > Administration Management > Human Resources
> Conxxxxxxict Resolution > Accounts Payable/Receivable > Recruiting/Interviewing
> Purchasing > Payroll Administration > Hiring/Onboarding Staff
Operations/Office Manager, Sangar Cargo Security Xxxxxx, XXXXXX May 2012-Present
Lead operations for this company that provides offices and on-site guards at 24 locations across the U.S.
Collaborate effectively with each of the 24 managers that operates there own individual location.
Demonstrate poise and patience to identify and resolve problems with site managers that occur daily.
Travel to new security location sites to help launch new guard services.
Ensure the Satellite Manager with each new account has all the forms and supplies needed to work a location.
Human Resources Functions:
Place employment opportunities on the Internet to elicit resumes from interested job applicants.
Interview candidates for employment opportunities, including managers.
Generate offers of employment perform background checks on all applicants.
Ensure new employees complete proper documentation and are correctly onboarded.
Counsel employees for underperformance, up to and including termination if necessary.
Manage unemployment and Workers compensation claims.
Ensure security guards are properly licensed, including handling any renewals.
Payroll/Accounts Receivable/Accounts Payable/Purchasing Functions:
Compile each team members weekly hours in order complete bi-weekly payroll for 24 locations, including for 1099 employees and managers with a fixed salary.
Leverage knowledge of QuickBooks to process bi-weekly and monthly client guard service billings, as well as monthly parking client billing.
Receive and process payments from customers or partners in QuickBooks, including credit card payments.
Complete bank deposits on a daily basis in an orderly and efficient fashion.
Purchase security guard uniforms as well as office supplies for 24 separate locations.
Pay all incoming bills in an accurate, timely and efficient manner.
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