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Detail-oriented, results driven professional possessing extensive experience delivering top-notch support to executive level employees within fast-paced environments.
Recognized for the ability to prioritize tasks and optimize use of available resources.
Seasoned in identifying inefficiencies in workflow and implementing innovative strategies to significantly boost efficiency.
Dynamic interpersonal communication abilities, key to forming positive relationships with diverse groups of individuals.
Attention to Detail
Scheduling & Staffing
Root Cause Analysis
Acadia Healthcare Oasis Behavioral Health, Chandler, AZ 2015-Present
Cedar Crest Hospital & RTC, Belton, TX
Administrative Assistant | PI Coordinator
Deliver exemplary administrative support to Chief Nursing Officer within a fast-paced, deadline driven environment.
Perform various administrative tasks with utmost precision; responsibilities include tracking minutes, managing schedules and creating detailed incident reports.
Leverage strong organizational abilities to provide direct support to Director of PI / RM; closely monitor monthly scorecard data and generate detailed monthly reports of IRs and S&Rs.
Demonstrate a strong attention to detail while developing / implementing highly successful rick management, incident management and zero tolerance initiatives.
Exemplify excellent interpersonal skills while serving as a patient advocate; appropriately escalate incidents and complaints.
Devise strategic plans and closely monitor progress; implement adjustments as necessary.
Maintain strict regulatory compliance throughout all reporting operations; thoroughly review and process incident reports, as well as restraint and seclusion reports.
Ensure adherence to hospital policies, Joint Commission regulations and state standards throughout all daily operations.
Successfully manage staffing operations for 200+ employees.
Leverage strong leadership abilities to conduct in-depth training to significantly boost team performance and improve overall quality of patient care.
Foster a positive, welcoming environment; strategically promote retention and improve overall morale.
Maintain strict adherence to Hospital-Based Inpatient Psychiatric Services (HBIPS) measures.
Bachelor of Business Administration, Minor in Human Resources & Political Science, GPA: 3.96
Texas A&M University, Central Texas; 2016
Relevant Coursework: Business Communications, Marketing, Business Law, Organizational Behavior,
Personnel and Human Resources Management, Business Statistics, Principles-of-Management, International Business & Supervisory Management.
Coursework Completed, Kent State University
Relevant Coursework: Algebra/Calculus, Business Statistics, Introduction to Business, Human Communication, Financial Accounting, Legal Environment of Business, Principles of Macroeconomics, Management and Microeconomics.
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