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Accomplished sales and customer service leader with a consistent, proven track record of achievement.
Excellent listening, verbal communication and interpersonal skills to build relationships with clients, colleagues and vendors.
Laser light focus on improving processes to bolster quality, lower costs and eliminate errors.
Solid time management, attention to detail and organizational skills, including prioritizing tasks.
Team Building/Leadership Process/Continuous Improvement Problem Solving
Staff Training Policies & Procedures Public Speaking
Owner and Operator, Archegon Construction 2007-Present
Construct or remodel residential properties for customers seeking to build or renovate their investments.
Manage all aspects of the business, including sales, product education, customer service and performance.
Communicate effectively with customers in person prior to project inception to understand their goals.
Provide prospective customers with a detail estimate of services, including a timeline for completion.
Complete work in an accurate, timely and efficient manner with the highest quality output.
Maintenance Superintendent, BMA Seminary Aug. 2009-Apr. 2014
Led maintenance of buildings and grounds across a 17-acre campus with 22 apartments and five houses.
Reduced labor costs and waste after creating a guide to improve overall efficiency, including a work order system based on priority level; standardization of tasks; and a time limit for completion of each task.
Lowered costs 25% after resolving a low water pressure issue and updating the irrigation system.
Master of Business Administration (MBA), University of Texas, Tyler; expected month year
Bachelor of Arts (BA), Biblical, BMA Seminary; earned 2014 (3.79 GPA)
Earned Who's Who Among Colleges and Universities recognition in 2012.
Achieved Dean s List honors on numerous occasions for outstanding academic achievement.
Chosen as Student Body President, 2013.
Completed 21 hours of public speaking, including speeches to non-profit associations and corporations, helping to raise money for the school.
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