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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Experienced human resources management professional with 7+ years of experience within high-stress environments with a strong background in leading daily operations. Experienced in overseeing full-cycle recruiting logistics, implementing streamlined organizational strategies, and providing coaching and/or training to co-workers. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with others.
Key Competencies
Human Resources Management Team Leadership Process Improvement Customer Service/Support
Problem Solving/Critical Thinking Strategy Implementation Full-Cycle Recruiting
Training & Performance Management Non-Profit Organizations State/Federal Regulatory Compliance
Professional Experience
Target 2013-Present
Executive Team Lead-Guest Experience (2015-Present)
- Direct day to day operations within a fast-paced retail environment with a focus on improving guest satisfaction and monitoring store performance metrics
- Identify and resolve escalated customer service issues, supervise cross-functional teams, decrease store waste through various methods, and manage non-retail supplies
Human Resources Executive Manager (2013-2015)
- Coordinated human resources logistics which included leading hiring initiatives, creating schedules for over 140 employees, and administering employee surveys
- Managed full-cycle recruiting and onboarding operations, monitored turnover metrics, devised innovative training programs, and oversaw regulatory compliance
- Played a lead role in the implementation of detailed staffing action plans, processed non-exempt payroll, and led career path planning/talent assessment initiatives
The Turner Victory Team of Bob Park s Realty 2010
Administrative Assistant
- Led administrative operations within an office environment which included maintaining administrative records and leading communication logistics
- Utilized superior communication and interpersonal abilities to build positive relationships with customers and members of executive management
VSA Arts of Tennessee 2007
Executive Director Assistant
- Recognized as a member of leadership within a non-profit organization with a concentration on planning fundraising events and contacting potential private donors
- Generated comprehensive presentations for both foundations and endowment organizations, led mailings/phone solicitations, and assisted with special projects as needed
Education
Bachelor of Science, Organizational Communication, Middle Tennessee State University
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