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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000xxx-xxx-xxxx ￨ abc@xyz.com
Highly knowledgeable Information Technology Specialist seeking to apply comprehensive skill sets and education to a rewarding new role as an Entry-Level IT Technician.
Profile
Experienced in information technology, staff leadership, communication, operations management, problem resolution, project management, organizational collaboration and inventory oversight.
Holder of CCENT Certification and BS degree in IT, focusing on Data Networking and Security.
Conversationally fluent in English and Arabic.
Extremely well-versed in repairing, calibrating & networking routers, printers, switches and other hardware.
Adept and experienced in collaborating with diverse clientele to successfully attain program targets, parameters & other criteria.
Professional Background
Store Manager, AutoZone, Richmond, VA 2014 - Present
Authoritatively direct staff members engaged in providing customers with advice, product recommendations, financial transactions, special orders and parts deliveries.
Accurately manage all store finances, including petty cash, daily drawer reconciliations and all documentation.
Interview, recruit, instruct, direct, assist, professionally develop, discipline, promote and/or terminate staff.
Diligently ensure proper product merchandizing, display usage & placement, inventory and reporting.
Skillfully drive efficient payroll, continually control expenses and schedule personnel to maximize profitability.
Expertly collaborate with Commercial Department to ensure account satisfaction through accurate selection of parts and punctual deliveries.
General Manager, Nader's Bistro and Grill, Richmond, VA 2011 - 2014
Skillfully supervised all facets of smooth operation, superb profitability and exemplary customer service.
Hired, trained, managed, developed, assisted, promoted, terminated and documented all personnel.
Effectively oversaw food & beverage inventory and drove 100% compliance with Health Department rules.
Continually improved sales & profitability and built positive public image & regard for restaurant.
Education
Cisco Certified Entry Networking Technician (CCENT)
Liberty University, Lynchburg, VA
Currently attending
J. Sargeant Reynolds Community College, Richmond, VA
Bachelor of Science - Information Technology (Data Networking and Security), 2016
Member - Phi Theta Kappa International Honor Society
Dean's List student
3.79 GPA
Other Background
Computer Repair Technician, Triangle, Baghdad, Iraq 2009 - 2011
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