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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx |






Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, my qualifications include over 5 years of experience directing daily operations and building high-performance teams. I have applied my skills and knowledge toward revamping existing processes to substantially increase efficiency throughout daily operations. To complement this background, I possess top-notch organizational, problem-solving and interpersonal skills.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization and look forward to interviewing with you in the near future.




Yyyyyy x. yyyyyy



Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx |


Profile of Qualifications


         Results-driven leader possessing 5+ years of experience in operations management.

         Regarded for the ability to conduct in-depth training to build high-performance teams.

         Seasoned in streamlining existing processes to significantly increase efficiency throughout daily operations.

         Consistently recognized for meeting and exceeding sales goals / objectives.


Key Achievements


         Succeeded in revamping stock room operations; efforts resulted in elimination of need for offsite storage unit (Burberry).

         Implemented processes to ensure compliance to all policies and OSHA guidelines (Burberry).

         Developed highly successful audit system to monitor store inventory and reduce product loss; reduced shrink results over 3 consecutive half-year reporting cycles (Burberry).

         Contributed to major improvements throughout 4 underperforming categories within 6-month period (Burberry).

         Created highly effective customer value management system utilizing One Drive; system implemented across entire market and increased results from 46% to 98% within 6-month period (Burberry).

         Streamlined existing processes, resulting in a 2% increase in annual sales volume (Burberry).

         Used strong leadership skills to improve NPS from 3 to 10 (Burberry).

         Ranked within top 25% in tendershare and e-mail capture (Ann Taylor).

         Implemented innovative sales strategies to boost conversion and net sales (Ann Taylor).

         Directed operations within a branch generating $4M annually (Coach).

         Recognized as Sales Manager of the Month for 11 of 14 months (Coach).


Areas of Expertise


  Operations Management

   Interpersonal Communication

  MS Project

  Project Management

   Human Resource Services

   SAP & POS

  Leadership & Development

  Analytical Problem-Solving

  MS Office Suite


Professional Synopsis


Burberry, Atlanta, GA; Operations Manager (2016-Present) 2015-Present

         Fulfill critical leadership position overseeing daily activities of 10+ team members.

         Streamline existing processes to significantly increase efficiency throughout day to day operations.

         Leverage strong organizational abilities to successfully coordinate events and manage supply chain operations.

Assistant General Manager (2015-2016)

         Utilized strong leadership skills while managing 15 team members; closely monitored sales performance and implemented individualized action plans as necessary.

         Performed various administrative tasks, including sales report generation and budget management.


Ann Taylor, Atlanta, GA; Store Manager 2014-2015

         Exemplified strong leadership skills while directing daily activities of 10+ employees within branch generating $1.4M annually.

         Managed various human resource services, including payroll processing, expenses and employee training.


Coach Flagship, Atlanta, GA; Assistant Store Manager 2013-2014

         Assumed key leadership role while leveraging top-notch interpersonal skills to deliver excellent customer service.

         Developed and implemented innovative strategies to boost employee performance and increase sales revenue.


Ann Taylor, Tallahassee, FL; Co-Manager 2012-2013

         Strengthened leadership skills while successfully managing sales team.

         Closely reviewed sales data and devised strategic plans to increase revenue.


Education & Professional Development


Certified Associate in Project Management; Anticipated Completion: March 2018

Bachelor of Science in Sociology, Florida A&M University, Tallahassee, FL; 2012

Project Management Coursework Completed, Emory University, Atlanta, GA; 2017-2018

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