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Yyyyyy x. yyyyyy
1000 Grove St. #0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Driven, focused, and knowledgeable Strategic Leader with several years of experience in leadership/management roles along with an exceptional background in overseeing daily operations within a variety of environments. Experienced in working within cross-functional teams, maintaining staff schedules, implementing menu changes/specials, and completing detailed budget analysis. Highly adept in improving operational efficiency levels in addition to maintaining strong communication with others.
Key Competencies
Operations Management Staff Management Staff Scheduling Training/Coaching
Project Management Bartending/Wine Pairing Customer Service/Support
Process Improvement Oral/Written Communication Team Leadership Time Management
Professional Experience
Disotto Restaurant, Highwood, IL April 2015-Present
Assistant General Manager
Direct daily operations within a fast-paced food-service environment with over $3 million in annual sales with a concentration on increasing productivity and operational efficiency
Supervise a team of approximately 40 employees which requires providing individualized coaching and feedback in addition to handling scheduling and budget development
Completed weekly inventory of liquor, beer, and wine along with managing customer reservations and ensuring a high level of customer service
Skokie Country Club, Glencoe, IL June 2013-June 2015
Lead Bartender
Provided stellar customer service to customers which centered on identifying customer wants and making appropriate drink recommendations
Ensured customers were aware of current drink specials, trained/coached new bar staff members, and assisted with special events
Utilized superior analytical abilities to successfully manage a budget valued at over $10 million dollars in food and beverage
Chef s Station Restaurant, Evanston, IL September 2009-May 2013
Manager
Oversaw both customer service and administrative tasks within a successful restaurant which included scheduling staff members, updating wine lists, and creating drink specials
Instrumental in creating daily specials and appropriate wine pairings along with managing a budget of approximately $4 million
Education & Military Experience
BASSETT Certification, ABC Bartending School
ServSafe Sanitation Certification, State of Illinois
United States Army, 1984-1988 (Honorably Discharged)
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