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Banassa Bien Aime 0000 xxxxxx xxxx , xxxx , xxxxx 00000 Blacksmith Terrace-Woodbridge, VA 22191 abc@xyz.com

 

Health Services Administration Professional

 

  Recently graduated Magna cum Laude with Bachelor of Science in Health Services Administration; additional degree in Biology

  Intensive theoretical and applied studies, with key coursework ranging from Healthcare Financial Management, Healthcare Quality Management, Healthcare Organizational Behavior and Resource Management, Leadership and Management Healthcare Professional, and Legal Aspects of Healthcare through Quality Evidence Based Healthcare Services, Clinical Physiology Healthcare Professional, Technology in Health, Organizational Communication, and Medical Terminology

  Valuable practical experience in customer-focused and service-oriented industries backed by skills/knowledge in accounting, cash handling/management, inventory control, and records management skills along with teaching/instruction and group presentations

  Dynamic communication and interpersonal relation skills; multi-lingual fluency in English, Haitian Creole and French

  Able to prioritize, coordinate and manage projects/workflow to maximize productivity and efficiency, optimize use of time and resources, meet deadlines and attain goals

  Self-motivated team player equally effective in independent and collaborative roles

  Proficient in MS Office (Word, Excel, PowerPoint) and iWork (Page, Keynote, Numbers)

 

Education

 

B.S., Health Services Administration; December 2016

Florida International University-Miami, FL

Magna cum Laude ~ GPA: 3.83

Dean s List; Fall 2014-2015

 

Associate in Arts, Biology; May 2014

Broward College-Davie, FL

 

Employment Background

 

Outbound Associate, Amazon-Springfield, VA 2016-Present

  Proficiently receive inbound product as well as store, pick and process outbound merchandise orders

  Effectively manage workflow to meet critical deadlines and production goals

 

Cashier/Customer Service Rep, Family Dollar-Sunrise, FL (Part Time) 2014-2016

  Consistently provided world-class service in assisting customers with purchases, processing sales transactions, responding to inquiries, and resolving issues

  Efficiently conducted inventories and restocked merchandise

 

Teacher Assistant, First Baptist School-Haiti 2006-2009

  Demonstrated strong communication, interpersonal relation and leadership skills in teaching reading to students as well as assisting with homework; also maintained records

 

 

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