Yyyyyy x. yyyyyy

Highly Accomplished Administrative Professional who makes sound decisions to reflect positively on operations in alignment with an employer s vision, and who offers talents in supporting executives, human resources, sales, finance, and legal teams. Ambitious Self-Starter who applies a quick-learning nature to rapidly grasp new concepts within high-pressure situations. Excellent Communicator who seamlessly liaises among senior-level decision-makers, cross-functional teams, vendors, and customers while promptly resolving issues. Top Performer who excels in autonomous and collaborative environments, and who promotes the utmost professionalism in ethics and confidentiality while boosting productivity and efficiency.

Career Highlights Include:

  Generating and managing high-level companywide expense reports.

  Contributing an ability to rapidly improvise and meet demanding deadlines.

  Skillfully preparing executive-level presentations in alignment with business goals.

  Ensuring seamless administrative processes by confidentially handling correspondence.

  Achieving recognition as an integral communications link to build multi-department relations.

National Sales Support Coordinator Stonegate Mortgage, Indianapolis, IN 2013 2015

Capitalized on the opportunity to lead forward-thinking executive-level administrative support to EVP of Distributed Retail Sales, including managing fast-paced calendars, coordinating on- / off-site meetings, arranging domestic and international travel, and handling expense reports for multiple executives. Maximized bottom-line performance by supporting sales initiatives, including preparing national sales meetings, tracking and reporting headcount, volume, and low performers, and liaising among channel and business units. Cost-effectively ordered supplies. Collaborated with property management group for issues relating to property site. Contributed solid communication skills toward courteously greeting in-office customers and visitors.

  Served as interim Office Manager for a busy St. Louis branch.

  Seamlessly supported new hire on-boarding for sales and operations.

  Strategically liaised between national sales channel and SGM business units.

  Expertly prepared reports and presentations for senior-level management teams.

  Actively partnered with facilities team to provide support with new branch openings.

Executive Assistant Nationstar Mortgage, Lewisville, TX 2013

Utilized broad scope of industry knowledge toward providing superior executive-level administrative support to EVP of Distributed Retail Sales, as well as two SVPs. Comprehensively managed high-volume executive calendars and appointment scheduling. Coordinated and managed domestic and international travel. Facilitated accurate oversight of expense reports, as well as organizational charts and call tree lists.

  Collaborated with teams to set up leased Regus locations.

  Identified competitive cost centers for new branch locations.

  Optimized business efficiency by on-boarding new sales employees.

  Conceptualized, developed, and implemented a new New Hire Guide.

Executive Assistant Citibank, Inc., O Fallon, MO 2001 2013

Played a vital role in delivering excellence in executive-level administrative support to EVP of Retail Lending Sales and 4 director-level managers, including maintaining calendars, coordinating travel, and handling expense reporting. Led targeted communications between multiple departments (i.e. finance, human resources, marketing) to ensure seamless operations. Drafted and disseminated various correspondence. Exhibited skill in monitoring corporate credit card accounts, managing real estate, and upholding compliance.

  Coordinated luncheons and developed presentations for on- and off-site meetings.

  Successfully updated and managed organizational charts for a channel of 400+ employees.

  Planned monthly roundtables and conference calls for 800+ national sales staff across 3 sites.

Professional Studies Hickey Business School

Microsoft Office (Word, Excel, PowerPoint) ￨ Adobe Acrobat ￨ Lotus Notes

Yyyyyy x. yyyyyy

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.

To acquaint you with my background, I can offer proven experience in Executive Administrative Support, Office Management, Calendar Management, Appointment Scheduling, Correspondence Drafting, Travel Coordination, Customer Service, and Communications. I am also highly skilled in Multi-Department Process Optimization, Team Building, On-Boarding Processes, Customized Reports Generation, Expense Reporting, and Regulatory Compliance, among other areas.

Throughout my career, I have excelled in progressive national sales support coordination and executive assistant roles for high-profile employers where I demonstrated my myriad of professional talents toward supporting executives, human resources, sales, finance, and legal teams in meeting and / or exceeding operational objectives. Within this role, I seamlessly liaised among senior-level decision-makers, cross-functional teams, vendors, and customers while promptly resolving issues and promoting the utmost professionalism in ethics and confidentiality and boosting productivity and efficiency.

A sample of my career achievements include:

  Generating and managing high-level companywide expense reports.

  Contributing an ability to rapidly improvise and meet demanding deadlines.

  Skillfully preparing executive-level presentations in alignment with business goals.

  Ensuring seamless administrative processes by confidentially handling correspondence.

  Achieving recognition as an integral communications link to build multi-department relations.

[ Suggestion! Optional! Address Here Any Skills / Qualifications / Achievements Relevant to the Job Posting. REMOVE this before sending]. As this is just an example of my abilities, please refer to my enclosed resume for additional administrative experience.

As a proven leader, I am positioned to deliver both immediate and long-term results with a continued commitment to exceeding your team s goals. I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy