Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

Country of Citizenship: United States

SSN: xxx-xx-xxxx

____________________________________________________________________________

Job Title: Registered Nurse (CBOC Nurse Manager

Department: Veterans Affairs

Agency: Veterans Health Administration

Core Competencies

Registered Professional Nurse, Specialty Clinic Direction, Written/Verbal Communication, Personnel/Patient Interaction, Whole Health Modality Nursing, Committee Direction, Project Management Direction, Process/Quality Improvements, Report Development, Corrective Action Plan Development, Improvement Change Compliance Assurance, Operational Goals/Target Attainment, Relationship-Based Care Unit Practice Counsel Facilitation, Problem Resolution, Inter-Team Communication and Interaction, Staff Oversight, Chart Review, Patient Counsel/Education, Preventive Health Promotion, Liaison, Patient-Centered Treatment Plan Development, Assessment/Evaluation/Diagnoses, Patient Health Outcome Monitoring

Professional Experience

April 2013 - Present

Veterans Affairs Medical Center

East Orange, NJ

Hours per Week: 40

Salary: $82,485 Annually

Supervisor: Vicky Johnson, RN Phone xxx-xxx-xxxx , X 13552489 May Contact

Staff Nurse VN 0610 1/2/07

Effectively steer special projects involving clinical staff member committees, focusing on service-delivery processes; on quarterly basis develop process/quality improvement activity reports designed to surface areas for improvement. Continually strive to serve as voice of the Veteran including utilizing language data gained during patient assessment/evaluation activities when presenting cases at unit meetings. Design corrective action plans/recommendations to achieve operational goals/targets with overall goal of improving healthcare experience for Veterans in Specialty Clinics.

Successfully ensure staff compliance with unit-specific process improvements and system changes; as Relationship-Based Care Unit Practice Counsel Facilitator support and encourage staff personnel in developing critical thinking, problem resolution and self-empowerment skills/capabilities as a function of meeting VA mission/core values of improving staff morale and team collaborative work performance.

Page 1 of 4

Yyyyyy x. yyyyyy Page 2 of 4

Continuously refine staff communication, including chart review, to assure development of system that supports clarity of shared information flow among relevant, involved entities to implement appropriate treatment plan, including new ideas, and assure highest levels of patient care. Regularly provide crucial counsel and education for patients regarding preventive health activities, interface with patient/physicians to develop patient-centered care plans that include assessments/evaluations/nursing diagnoses, and monitor patient health outcomes to ensure treatment efficacy.

December 2009 - April 2013

Harlem Hospital Center

Manhattan, NY

Hours per Week: 40

Salary: $72,295 Annually

Supervisor: Marcia Pierre, RN Phone: 212.939.8500 May Contact

Supervisor of Nurses Public Health Nurse Home Visitor

Skillfully met multiple responsibilities for providing Targeted Case Management; insightfully employed motivational interviewing while working with high-risk, first-time mothers from substandard socioeconomic living and related conditions. Counseled individuals regarding proper prenatal care, various reproductive issues and such areas as sexually transmitted diseases, family planning and women s health; also assisted individuals in identifying such important issues as life direction and well-being, both for themselves and for their children.

Performed required health screenings for individuals, assessed progression of pregnancy and served as a source of support/information/education for client/patient to assure comprehensive understanding of treatment plan. Was regular participant in any interdisciplinary meetings concerning client/patient needs as well as availability of/access to social services. Continually assessed overall needs of individual and designed/implemented care plans to address/meet those needs. Interfaced with other support disciplines to assure receipt by client/patient of all needed care and ensured that lines of communication were strong and open between client/patient and family members to assure availability of support system.

August 2005 December 2009

Woodhull Medical and Mental Health Center

Brooklyn, NY

Hours per Week: 40

Salary: $66,295 Annually

Supervisor: Itza Hernandez, RN Phone: N/A May Contact: N/A (retired)

Staff Nurse

Served as a rotating Charge Nurse overseeing 35-bed step-down/telemetry unit; held patient advocate role during interdisciplinary meetings, made all preparations for needed equipment and provided exceptional assistance with bedside procedures. Expertly obtained comprehensive patient assessment and carefully documented all pertinent patient information, performing appropriate departmental referrals in alignment with patient specific requirements.

Yyyyyy x. yyyyyy Page 3 of 4

Carefully assessed/monitored patient following newly-administered drug procedures and maintained scrupulous documentation concerning drug process. Also worked closely with patients and families in providing education/other support in dealing with acute as well as chronic illnesses.

Education / Certification

Champlain College

Masters of Health Care Administration, 2016

GPA: 3.9

Semester/Credit Hours: 30

Chamberlain College of Nursing

Bachelor of Science in Nursing, 2009

GPA: 3.5

Semester/Credit Hours: 120

New York City College of Technology

Associate of Applied Science in Nursing, 2005

GPA: 3.5

Semester/Credit Hours: 62

Awarded one of 10 full scholarships in Bridge to Nursing program sponsored by NYC Health and Hospitals Corporation and Union 1199 out of over 300 applicants

Pursuing Certification as a Certified Healthcare Quality Professional

Completed Lean Process Improvement training 101 and Six Sigma Green Belt training 201; currently in the process of gaining certification

Course Completions:

VA Talent Management
Leadership Essentials:  Leading with Emotional Intelligence
Leadership Essentials:  Motivating Employees
First Time Manager:  Understanding a Manager's Role

Professional Affiliations

American Nurses Association

American Medical Information Association

American Healthcare Quality Association

Yyyyyy x. yyyyyy Page 4 of 4

Miscellaneous Contributions/Involvements

Creator and Editor-in-Chief of a successful unit-based Newsletter that encompasses the Relationship Based Care Model of how healthcare is delivered within Ambulatory Care to capture and communicate important VA policies, unit news and staffing events.

Manage the editorial committee of the Ambulatory Care Unit-based Newsletter which consists of six employees who assists in the editing.

Appointed Co-Chair of the Unit Practice Counsel of the Relationship Based Care (RBC) Committee after successfully gaining buy-in of staff to implement the components of RBC in their daily interactions.

Created a patient-focused decision support educational tool for CPRS with a nursing focus on the elements of pre-hypertension with a purpose of improving the quality of the Veteran s healthcare experience.