Yyyyyy x. yyyyyy

Inventive, enthusiastic professional with years of experience in serving as an avid communicator across mediums, including marketing materials, website content, public speeches, technical manuals, user guides and other forms of the written word. Driven, capable and self-motivated with the ability to apply creative skills to each venture using sound attention to detail. Exude a sense of humor in personal and technical written works. Act as a consummate professional with the foremost in integrity and drive to succeed. Deliver wholeheartedly on all spoken and written guarantees. Write about inspirational topics and take pleasure in utilizing all forms of communication. Work well under pressure in fast-paced working environments that call for both adaptability and flexibility. Open to roles that will offer opportunities for career growth.

Creative Thinking | Writing Skills | Diagnostic Troubleshooting | Interpersonal Skills

Communication | Data Analysis | Project Management | Requirements Gathering | Strategic Planning

Organization | Time Management | Business Systems | Training: (Instructor Led, Web-Based) WebEx

SDLC | UAT | Cisco | WebEx | Citrix | Sametime | Adobe Photoshop | TeamViewer | VMware Player | MS Visio & Office

Check Point | Hardware/Software Utilities | Remote Access | PC Anywhere | DHCP | DNS | WINS | NAT | Firewall

Hardware installation | Desktop Support | Maintenance & Troubleshooting | Acronis | Memeo Backups

Adobe Acrobat | Dreamweaver Camtasia Studio | HTML | CSS | DHTML | JavaScript | AJAX | PHP | XML | WordPress

FTP | GoToMeeting | GoToAssist | Google Analytics | Google (G Suite) Apps | Google Apps Administration

Google Hangouts | LogMeIn | Lotus Domino System Admin./App Development | LotusScript | MySQL/SQL/ODBC

Skype | SnagIt | Windows Live Movie Maker Word/Excel/PowerPoint Advanced

Manager: Technology Development, Documentation

  Lead intensive team management including Web Developers and Consultants

  Act as an intermediary between Business and IT entities to design, develop, troubleshoot and manage applications using Lotus Notes/Domino or other website technologies

  Served as a prime mover in the Business Systems Analyst role with Hayward Industries

  Tested and became a Google Apps Certified Administrator prior to migration to Google Apps

o   Consolidated colleague whitepapers into two concise, cohesive PowerPoint presentations that persuaded the Board to migrate to Google Apps for Work

o   Developed and dispensed the popular Google Bugle weekly newsletter featuring useful tips and tricks

  Clients included Pfizer, TD Bank, PhilyX, MetLife, Lapp USA, American List Counsel, Dynax Solutions and American Express Publishing

Founder and CEO

  Called on mentoring and teambuilding to train the trainers on Lotus Notes/Domino application development

  Supervised a staff of two additional Instructors, ultimately five full-time and 20 contracted persons

  Performed Sales, Marketing, Recruiting, Business Analysis, System Analysis and Project Management duties

  Key projects and clients include Novartis Oncology, Avon, Bankers Trust, Real World Computing Corporation, Ecommit, Manheim Inc., Citicorp and Empire Blue Cross/Blue Shield

  Also worked with GPU, Elizabethtown Water Co., Mony Group, Avon, NBC Sports, Novartis and EMG

Yyyyyy x. yyyyyy

Continued

Founder and CEO, Continued

  Developed CTC Corp. operations for instructor recruitment, training, contract negotiations and scheduling

o   Marketed by hosting monthly open Houses for the NJ Institute of Technology.

o   Integrated NJIT facilities with student needs including adaptive software e.g. JAWS and Zoom for the visually impaired

o   Designed and delivered online courses via WebCT and Lotus Learning Space Learning Management Systems

o   Organized and carefully observed all daily manufacturing operations within the plant

o   Supervised staff performance focused on production and efficiency to ensure safety across the board

o   Worked with a recycling firm, Green Recycle in Tehran, Iran to repurpose PET bottles in making polyethylene terephthalate used to bottle beverages, detergents, cosmetics, pharmaceuticals and oils

o   Exported PET flake to China for use as the raw material for a range of items previously made of polyester e.g. apparel, pillows and carpeting clothing, pillows and apparel

o   Imposed a sanction against Iran when the company lost its clients and eventually had to terminate operations in 2006; followed up with the tenacious renegotiation of contracts with key suppliers

o   Also helped the company expand its number of suppliers; resulted in a tremendous increase in input

  Called on instructional experience to teach over 40 different desktop and technical applications, primarily at an advanced level, with clients including McKinsey & Co., Shell, BASF and AT&T

o   Included soft skill sessions with average approval ratings of 90-95%

o   Acted as McKinsey & Co. European Notes administrators in London, UK; worked on NT Server Installation, Systems Administration and 
Notes R4 Sys Admin Update 


o   Discussed Lotus 1-2-3 from intro through advanced topics for Shell Oil staff in Warri, Nigeria

o   Worked with BASF Notes Administrators across the United States and Toronto, Canada to discuss Lotus Domino e-mail systems including replication, and SMTP routing, web services, security and optimization 


o   Secured Microsoft Certified Trainer (MCT) status which allowed for the teaching of Microsoft Enterprise Architecture across the United States 


Bachelor of Arts, English, Montclair State University

Google Apps Certified Administrator | IBM Certified Application Developer - Lotus Notes and Domino 6/6.5

CLP Domino R5 Application Developer | CLS R4 System Administration | CLP Notes Principal Application Developer R4

Lotus Certified Notes Consultant R3 | Microsoft Certified Professional for Windows NT 4.0

Yyyyyy x. yyyyyy

5688 Lake Vista Ct. | Xxxxxx, FL xxxxxx xxx-xxx-xxxx | abc@xyz.com

WebDesignsForYou.com | https://goo.gl/bGTDDF | brucegandy.com | linkedin.com/in/brucegandy

March 16, 2018

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear [Hiring Agent Name],

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:

  I bring to any role sound communication skills in written and verbal form, with the former being a strong passion of mine. I enjoy writing thoroughly and have acquired many skills that allow for me to throw my talents into the organizational mix, so to speak.

  My experiences thus far have sharpened and refined my interpersonal communication and relationship building skills, as well as my ability to connect positively with clients and stakeholders at all levels.

  As a professional, I am able to thrive under pressure in fast-paced, demanding work environments. I excel as both an independent contributor and contributory team member to actively contribute to operations.

  I have proven my success in leveraging various technologies that I enjoy teaching others to use and which, ultimately, positively affect the manner in which we work, communicate and collaborate with one another.

  In any position I take on as I grow and mature professionally, I aim to achieve the utmost in both customer and organizational satisfaction. I always aim to set out to not only achieve a task but to do so fully and correctly the first time, every time.

  Over the course of my career, I have grown and expanded my levels of expertise in many areas. I do not shy away from hard work and trying tasks and feel that I excel when faced with challenging circumstances.

  Independent of my practical background, I ve also earned a Bachelor s Degree in English, as well as engaged in a series of technology-focused training and certification programs.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

Enc. Resume