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Yyyyyy x. yyyyyy
30 Parkway Dr. S. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com
Executive Profile
Self-motivated, knowledgeable and trusted healthcare professional with years of comprehensive clinical and administrative experience. Proven ability to coach and mentor professionals as it relates to operations and change management in order to attain fruitful results. Able to assess business requirements, note areas of opportunity and drive process improvement efforts. Exhibit sound analytical, presentation, teambuilding and facilitation skills. Seeking a Vice President or similar-level executive role in the healthcare sector.
Career Highlights
Led multiple teams in successful performance improvement projects, including a turnaround for a struggling renal program, which led to organic growth of 15.2% in one year along with vastly improved clinical outcomes
Founded a Mobile Integrated Healthcare Program that cut heart failure re-admission levels within the service to 12%
Led dialysis center turnaround that increased EBITDA by 129%, generated 8% growth, slashed the CVC rate from 23% to 9%, as well as increased clinical quality indicator scores by 32% over the course of a year
Work as an adjunct faculty member for the Business and Economics department to instruct courses in healthcare administration and healthcare finance; duties include lectures, course delivery and adherence to developed learning outcomes (Mount St. Vincent)
Worked as the facility CEO to ensure that the governing body enforced policies, ensured fulfillment of patients bill of rights and assessed the functionality across the facility. (DaVita)
Identified process defects more often, along with execution of process improvements in selecting, planning, analyzing, managing and leading projects. (XXXXXX Presbyterian)
Delivered holistic and direct patient care in a pre-hospital environment while working in the 911 emergency medical services system for the City of Xxxxxx
Also organized XXXXXX Presbyterian s continuing medical education geared towards staff including Physicians
Core Skills
Financial Management | Budget | P&L | Quality Assurance | Patient Care Delivery & Satisfaction | Safety | Risk Mitigation | Clinical Outcomes
Facility Maintenance | Physician Recruitment & Engagement | Strategic Planning & Growth | Equipment Planning | Capital Budgeting
Emergency Response | Space Planning | Emergency Preparedness | Microsoft Office | Patient Accounting Platforms
Clinical Order Entry | Documentation Systems | SQL-Based Query | Analytical tools.
Professional History
Trinitas Regional Medical Center
Senior Director of Community and Clinical Services, 2013-Present
Serve on the Senior Management Team for a 551-bed teaching hospital; duties include strategy development and operations
Directly manage Renal Services, Community Initiatives, Pre-Hospital Services, Emergency Preparedness, Construction and Facilities
Also oversee the areas dedicated to Environment of Care, Environmental Services, Food Service, Wound and Hyperbaric Medicine
Supervise and guide a dedicated team of over 300 employees across multiple departments and sites
Director of Renal Services, 2012-2013
Managed all functions of the Renal Services program, with complete responsibility for the service line
Oversaw both inpatient and outpatient services within multiple sites including Acute Dialysis, Peritoneal Dialysis, the CKD Treatment Program and three Outpatient Dialysis Centers
DaVita Inc.
Facility Administrator Riverdale Dialysis Center, 2009-2011
Led overall patient care operations for a hemodialysis facility owned and operated by DaVita Inc., a Fortune 500 compaxxxxxx
Took on financial management, P&L, quality assurance and patient care areas of responsibility
Ensured safety, led risk management efforts and drove teammate satisfaction
Heightened overall quality index scores, led facility maintenance efforts and fueled growth initiatives
Xxxxxx Presbyterian Hospital
Director of Operations Morgan Stanley Children s Hospital, 2008-2009
Worked under the direction of the Vice President of Operations to bolster operational enhancements for inpatient and outpatient care areas; drove quality, cost-efficient and compassionate patient care at all times
Duties involved a matrix oversight for Support Services, Facilities, Biomedical Engineering, IT and Security
Directly supervised the Equipment Center, Patient Throughput, New Construction, Joint Commission, along with State Survey Readiness and Specialty Clinics
Yyyyyy x. yyyyyy
Continued
Manager, Quality and Patient Safety//Black Belt, Performance Excellence, 2006-2008
Directed noteworthy quality, process and performance improvements that called on Six Sigma, LEAN, and Change Acceleration Process (CAP) methodologies in leading projects linked to strategic organizational goals
Engaged actively in project work that touched on patient throughput, length of stay, billing flow enhancements, revenue management and chronic care populations
Paramedic Supervisor, 2004-2006
Oversaw the expansion of the Emergency Medical Services Department to Xxxxxx Community Hospital, along with daily operations at Xxxxxx Methodist Hospital
Led day-to-day duties across two advanced and two basic life support units in Xxxxxx City s 911 system, a provider of over 7.5K emergency responses
Mentored and supervised 32 full-time and 40 casual direct reports
Efficaciously monitored operational and quality performance, along with emergency preparedness efforts
Reported to hospital and network executives regarding all new, ongoing and completed projects
Currently work as an Adjunct Instructor with the College of Mount St. Vincent since 2013 and
once served as a Paramedic for Xxxxxx Presbyterian Hospital from 1997-2004
Education
Doctor of Health Sciences, A.T. Still University, 2015
Master of Business Administration, Xxxxxxack College
Bachelor of Science, Organizational Management, Xxxxxxack College
Fellow, American College of Healthcare Executives
Certifications
Certified, LEAN/Six Sigma Black Belt, General Electric
Certified, National Registry of Emergency Medical Technicians
Certified, Paramedic, Xxxxxx State
Also garnered certification in ACLS, BCLS and PALS
Affiliations
Member, Shaping Elizabeth, 2014-Present
Member, New Jersey Healthy Corner Store Task Force, 2014- Present
Member, Union County, NJ Human Service Advisory Committee, 2015-2017
President, New Jersey Renal Administrators Association, 2013-2015
Co-Chair, New Jersey Renal Coalition, 2013-2015
Commissioner, Xxxxxx Fire District, 2002-2008
Chief of Operations, South Orangetown Ambulance Corps, 1998-1999
Publications
McTernan JL, Matthews E (2015) Measuring Paramedics Understanding of and Attitude towards Chronic Diabetes Care: A Bridge to Community Health. J Community Med Health Educ 5: 328. doi:10.4172/0000 xxxxxx xxxx , xxxx , xxxxx 0000028
McTernan, J. L., Muench, G., Matossian, R., Ankrah, L., Maslowski, B., & Parisik, E. (2016). Trinitas Mobile Integrated Health System Heart Failure Approach: A Model for Chronic Disease Management. Health Science Journal, 10(5). doi: 0000 xxxxxx xxxx , xxxx , xxxxx 00000/0000 xxxxxx xxxx , xxxx , xxxxx 0000000512
Presentations
List available upon request
Yyyyyy x. yyyyyy
30 Parkway Dr. S. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com
March 16, 2018
Hiring Agent Name
Title
Compaxxxxxx Name
Address
City/State/Zip Code
Dear [Hiring Agent Name],
I am pleased to submit my application materials for the (INSERT TITLE OF TARGET POSITION) vacancy and am submitting my documents for your review. As illustrated in the accompaxxxxxxing resume, my professional qualifications include the following accomplishments:
- As an executive-level professional, I bring to axxxxxx position years of progressive and diversified experience within the healthcare industry. I am skilled in various areas including management, leadership and crisis response acumen.
- Over the course of my career, I ve gained expertise in process improvement, operations coordination and other core competencies. This includes expertise in implementing Six Sigma, LEAN, and Change Acceleration Process (CAP) methodologies during important projects
- I boast a proven record of delivering comprehensive direction and guidance in deadline-driven, fast-paced environments that call for flexibility, time management and the ability to thrive under pressure. I am often regarded by others as a valuable supervisor and mentor. This will serve me well in axxxxxx executive-level position.
- Independent of my career background, I earned a terminal degree, an MBA and served as a Fellow for the American College of Healthcare Executives. I ve also been involved in a series of organizations including my current work with Shaping Elizabeth and the New Jersey Healthy Corner Store Task Force.
- Furthermore, I have been published twice and given a series of highly commended presentations; a list of the latter may be provided upon request.
I am a focused, capable and highly experienced applicant committed to supporting the long-term goals of an innovative, reputable firm. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Yours Truly,
Yyyyyy x. yyyyyy
Enc. Resume
Yyyyyy x. yyyyyy
30 Parkway Dr. S. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com
March 16, 2018
Contact Name
Compaxxxxxx Name
Address
City/State/Zip Code
Dear _____________________:
I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your compaxxxxxx. Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.
As discussed, my background should translate to dynamic results as a member of your team. In particular, I believe you will find my expertise in (ADDRESS A FEW SKILLS/QUALIFICATIONS/ACHIEVEMENTS RELEVANT TO THE POSITION WHICH YOU DISCUSSED DURING THE INTERVEIW) vital to your immediate and long-term objectives.
Should you have axxxxxx additional questions, or to further discuss this opportunity, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response and am eager to contribute to your success.
Yours Truly,
Yyyyyy x. yyyyyy
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