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Enthusiastic, Details- and Results-Focused Leader Committed to Optimizing Fast-Paced Project, Product & Operational Initiatives
Project Managexxxxxxnt ￨ Product Managexxxxxxnt ￨ Team Building ￨ Training / Developxxxxxxnt
Process Optimization ￨ Waterfall / Agile Xxxxxxthodologies ￨ Best Practices ￨ Client Relations
New Business Developxxxxxxnt ￨ Strategic Analysis / Planning ￨ Trends Tracking ￨ Budget Control
Highly Accomplished Project Manager who drives companywide growth, creates targeted initiatives, provides world-class products / services, and cultivates a strong company and brand image with superior quality. Top Perforxxxxxxr who offers solutions-centric critical thinking for insightful, change-oriented results to align with a company s vision, value, and goals. Out-of-the-Box Thinker who rises above business challenges to improve the bottom line and achieve winning outcoxxxxxxs, including quickly adapting to evolving marketplace scenarios. Bilingual Communicator (English / Spanish) who develops synergistic relationships with cross-geographical executives, business teams, and clients of diverse cultural, ethnic, and socioeconomic backgrounds, and who leads multidisciplinary peers by example and with ethics and integrity.
Career Highlights Include:
Offering proven talent with cutting-edge technology advancexxxxxxnts within the B2B space.
Consistently attaining quick turnaround technology developxxxxxxnt with minimal requirexxxxxxnts.
Personally representing AOC Solutions among high-level clients to boost the company s image.
Achieving consistent YOY double-digit revenue growth as Product Manager for AOC Solutions.
Continually participating in B2B and payxxxxxxnts conferences to ensure knowledge of market trends.
Achieving praise for dynamic presentation skills and ability to easily disseminate complex materials.
Profitably leading nuxxxxxxrous teams in xxxxxxeting and / or exceeding small- and large-scale project goals.
Successfully directing 2 concurrent projects for AOC Solutions with a $500-million portfolio to convert.
Serving as a Subject Matter Expert within the comxxxxxxrcial credit card industry and AP automation field.
Demonstrating integration experience with third-party processors (i.e. TSYS, HP, card schexxxxxxs, ERPs).
Wright Express, South Portland, XXXXXX
Capitalized on the opportunity to lead profit-generating product managexxxxxxnt efforts while serving as a designated primary contact among key financial issuers within an assigned portfolio. Continually prioritized and managed client enhancexxxxxxnt requests, and expertly authored detailed business requirexxxxxxnt docuxxxxxxnts. Interfaced among clients, business, and product developxxxxxxnt teams to exceed product objectives, and actively consulted with financial institutions on new release docuxxxxxxntation, training, and enhancexxxxxxnt releases to ensure an understanding of new functionality and core processes.
AOC Solutions, Chantilly, VA
Product Owner (2016 2017)
Spearheaded a strategic mind shift and adoption from a traditional Waterfall to an Agile xxxxxxthodology while profitably developing and implexxxxxxnting client-facing solutions. Maximized use of labor resources among a 7-xxxxxxmber Scrum team by planning and prioritizing workflow. Promoted quick turnaround of financial technology developxxxxxxnt with minimum requirexxxxxxnts, including leading projects encompassing start-to-end of financial institutions converting from other platforms to AOC. Directed a One File solutions project for consolidated payables (ACH / Wire and Check) and incorporated solutions with corporate credit card payxxxxxxnts for clients with billions in annual accounts payable spend.
AOC Solutions, Chantilly, VA
Product Manager (2010 2016)
Strategically steered product managexxxxxxnt initiatives as the primary contact among financial issuers within an assigned portfolio, including prioritizing and managing client enhancexxxxxxnt requests and authoring business requirexxxxxxnt docuxxxxxxnts, as well as serving as the go-to liaison between clients, business, and product developxxxxxxnt teams. Proactively consulted among financial institutions on new release docuxxxxxxntation, training, and enhancexxxxxxnt releases to guarantee understanding of new functionality and processes. Directed client-specific conversions and training while personally representing AOC among clients. Understood processor rules and how they affected AOC s B2B offering.
Implexxxxxxntation Manager (2007 2010)
Utilized broad scope of industry knowledge toward driving results-centric managexxxxxxnt and implexxxxxxntation of diverse comxxxxxxrcial card and B2B financial institutions onto AOC s B2B Buyer and Supplier platforms. Directed a top-performing team of product, business, and client relationship personnel in ongoing implexxxxxxntation and conversion processes used by AOC, financial institutions, and processing partners (i.e. DXC). Led targeted decision-making among a project team that collaborated with financial institutions to ensure on-tixxxxxx, under-budget implexxxxxxntations while xxxxxxeting clients key needs.
Wex, Inc., South Portland, XXXXXX
Played a vital role in managing new clients throughout the implexxxxxxntation process from signing contracts to first billing.
Contributed sharp analytical abilities toward accurately posting payxxxxxxnts and promptly removing receivables as they aged.
Bachelor of Science in Business Administration
Small Business Administration Emphasis ￨ Magna Cum Laude Honors
Project Managexxxxxxnt Institute (PMI)
Project Managexxxxxxnt Professional (PMP)
In Good Standing ￨ Since 2015
APCS Certification (Since 2017)
Excellent Professional References Provided Upon Request
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