Accomplished management leader with a consistent, proven track record of exceeding performance goals.

  Consistently exceeded performance metrics while leading grocery stores and restaurants to profitability.

  Experience building and leading a team to maximize their potential and exceed customer expectations.

  Demonstrated ability to boost employee morale and lower turnover rates as well as reduce waste.

  Spearheaded a customer first culture that welcomes feedback from guests to boost service quality.

  Solid time management, attention to detail and organizational skills, including prioritizing tasks.

Deli Manager, The Fresh Market  Houston, TX 2013-Present

  Lead operations in the Deli Department for this nationwide gourmet supermarket chain.

Achievements:

  Displayed strong leadership skills to open this new store location in collaboration with other colleagues.

  Consistently met or exceeded profit and loss performance metrics against peers, including controlling labor costs.

Driver, Stevens Transport Houston, TX      2011-2012

  Safely operated a truck to transport goods across the United States on behalf of clients.

Manager, Cici s Pizza Houston, TX 2009-2010

  Demonstrated stellar leadership skills while managing a team of employees to provide exceptional service to guests and work together as a cohesive unit.

  Showcased solid financial and operations management skills to estimate and track food and beverage requirements and minimizing excess inventory.

General Manager, Taco Cabana Houston, TX 2006-2009

  Ranked as the second most profitable location in the Houston market and No. 7 nationwide after spearheading turnaround operations.

  Created a customer first culture and a positive and sustaining work environment for employees, including encouraging feedback from guests to continually improve service.

General Manager, Boston Market Houston, TX 2000-2006

  Consistently met or exceeded performance metrics while overseeing daily operations, including sales; customer service; profit and loss; staffing; inventory control; and loss prevention.  

  Secured favorable delivery schedules and advanced notification of promotions, changes and delivery adjustments as a result of building relationships with suppliers and route drivers.

Owner/Operator, Blimpie Subs and Salads Houston, TX 1997-2000

  Outperformed more than 850 sites nationwide after achieving the 6th highest sales percentage increase.