Yyyyyy x. yyyyyy

Driven, excellence-focused Project Manager with years of progressive experience, paired with a Master of Business Administration degree and the much-coveted Project Management Professional (PMP) credential. Excellent team leader and communicator, skilled in working with others cross-functionally, as well as in thriving independently. Fluent in English, Hundi and Gujarati. Achiever of success in fast-paced, deadline-driven settings under pressure. Willing to travel for the right opportunity in a role that will offer prospects for career advancement.

• Honored with four prestigious Verizon Spotlight Awards for demonstrating VZ Core Values and surpassing expectations; earned as a result of the Verizon Cloud Platform (VCP) Core launch, Kanban Board approach, performance excellence and VCP team leadership
• Mentored and trained new Project Managers on the VCP site build program; garnered positive feedback on Kanboard from NNO PMO;
• Coordinated Kanboard review with the VCP Edge PM; supported the Build Team with AS-build status in Data Centers (RACK UI tool)
• Skillfully negotiated National Network Operations schedules with impacted teams based on business priority; served as a dedicated, effective leader of project teams comprised of up to 20 Engineers and Technicians
• Hosted engaging, informative National Network Operations Lunch and Learn meetings each month with the goal of discussing project management best practices, as well as leading cross-team project reviews
• Capably escalated and resolved path issues and risks with Kaztronix in order to avoid project deliverable impacts with timeliness

• Drove the continuous improvement of Kaztronix projects via assessment of delivery methods; measured all progress continually
• Acted as a Lead IT Project Manager for AT&T to oversee all facets of the STLC process; assessed project testing needs, developed related schedules, as well as allocated all necessary resources to ensure process completion

Verizon Wireless Ÿ 2016-Present

Principal Engineer-Project Management/Implementation

• Lead program and project coordination efforts to lead the expansion of the Verizon Cloud Platform (VCP)
• Devised and utilize a Plan of Record and RACI; liaise with the Program Team to identify and resolve path issues and risks
as they arose
• Established and currently nurture trust-based, mutually positive cross-functional working relationships
• Handle dependencies and assess the impact of program deliverables; also communicate goals for the program every 15, 30 and 60 days to cross-functionally determine priorities geared towards achievement of progress
• Artfully negotiate all aspects of the project schedule across departments to garner mutually agreeable terms; baseline the project plan per applicable scope and requirements

• Host weekly Program Team meetings to evaluate project progress, as well as note issues and risks; also inform executive leaders of vital VCP Build dashboard milestones as they re achieved
• Oversee the Open-Stack software upgrade schedule for 58 domestic and global Core and Lite sites

• Work with CDS, NSS, Network Implementation and VCP teams
on Tenant onboarding and capacity requirements assessment
• Track the VCP Build program on Kanboard (Kanban); also have expertise in the use of Clarity, Microsoft Project, JIRA and Confluence
• Achieved a number of programmatic milestones to date
• Transport build of over 500 10G circuits ordering, delivery, activation and routing with VCP and VZB
• Network build configuration and integration on VCP H/W with VZB and VZW networks
• Modeling and Stack build via Redhat open-stack software deployment
• Led post-deployment activities, e.g. operationalizing, tools integration and security checks
• Install security cabinets, as well as lead configuration and integration with the VCP H/W (VZB) Team
• Direct the expansion of 32 international and U.S.-based Lite Sites

National Network OperationsŸ 2015-2016

Engineer IV Spec-Interconnect

• Directed a migration project (FES-C and V), a Sprint & SS7 TDM reduction (265 circuits) and a series of Sprint CFA Groom projects

• Liaised with the NNO Transport Design and Solutions Architect Teams to craft alternate solutions to FR such as Ethernet network access point, VZB PIP, EVPL and MPN VPN

• Led the Verizon Cloud Platform (Corona) PIP, AS70X (Public IP) and IDN Hardware, Transport deliverables for Tiers 1-3 (Domestic + International sites); included coordinating facility interconnects with the Corona Build, VZW Engineering and Operations teams

• Appointed as an Acting Manager during the Senior Manager s six-week assignment to EWA 

• Worked on a FES FR Migration effort in partnership with internal NNO Transport Teams, external Area Solution Engineers, Regional Engineering and Operations, Verizon Business Account Representatives and TELCOs

• Offered project documentation, work plan and milestone tracking access via SharePoint, Microsoft Project and Granite Xng
• Managed scope modifications and negotiated escalated matters to executive management to expedite delivery

• Scheduled and led project kick-off and recurring weekly meetings; provided status to executive leadership


Yyyyyy x. yyyyyy

Kaztronix Ÿ 2014-2015

Principal Program/Project Management Consultant

• Oversaw AT&T, T-Mobile and Comcast peering projects in instances when VzW and other TELCOs routed VoLTE mobile-originated mobile-to-mobile calls to one other directly via VOIP technology

• Spearheaded an infrastructure upgrade project of NNO provider edge routers that allowed for higher bandwidth and processing 

• Held Methods and Procedure (MOP) review calls with cross-functional teams prior to Go-No-Go decisions

• Managed daily project coordination by holding kick-off and weekly meetings with key stakeholders and teams to note associated issues and risks in order to develop optimal resolutions; deliver weekly status to executives including the Director and Executive Director
• Also held weekly High-Level Design sessions with Network Implementation, NNO Design and Engineering Teams to document requirement changes, as well as resolve open action items and bring closure to risks within acceptable timeframes
• Partook in NRDR review calls, created statements of work (SOWs) and amassed resources for use by functional teams

AT&T Ÿ 2012-2014

Service Delivery Manager

• Drove efforts for 13 projects at all lifecycle phases, with values totaling up to $10M
• Allocated resources and negotiated terms with on- and off-shore teams in a Matrix Organization setting
• Oversaw business process re-engineering, application/software development, hardware procurement, vendor relations and system integration across a series of large, intricate project efforts
• Verified, analyzed and approved via Change Control Board various change requests that impacted projects budgets and schedules
• Created cycle time improvements that slashed the level of process delays and helped ensure timely project delivery within 30, 60 or 90-day timeframes
• Trained newly hires on Waterfall and Agile project management process and tools used throughout the SDLC
• Offered ongoing support to the team members to discuss budgetary items, along with project processes and tools

• Reviewed all SDLC and quality assurance (QA) documents including Service-Level Agreements (SLAs), Business Requirements (BRDs), Functional Requirement Specifications (FRSs), test plans and outlines
• Motivated teams to execute data migration, compliance and user acceptance testing (UAT) functions for all commissioned projects
• Maintained a Requirements Traceability Matrix (RTM) across all release artifacts

• Coordinated and held Go-No Go meetings
• Guided release deployment and post-deployment activities with business clients, the Applications Team and the PMO

• Audited project artifacts per ITUP governance guidelines and Sarbanes-Oxley (SOX0
• Reviewed and approved the design, development and deployment packages according to approved audit guidelines

Johnson & Johnson Ÿ 2011

IT Project Manager II

• Provided project management services to the ITS (Information technology Services) program including Global Helpdesk support for Knowledge, Incident, Problem and Event Management Teams operations across 57 countries
• Handled RAID (Risk, Actions, Issue and Decision) operations for a major ITS program budgeted at $17M; included revising RAID guidelines, calculating risks and constructing resolutions with the leadership team
• Actively supported governance and change management developments
• Managed program audits and updating SDLC deliverables as needed

IT Project Manager, AT&T, 2010-2011

NNO-Senior Project Manager, Verizon Wireless, 2009-2010

Senior Specialist-Network Support, AT&T, 2009

MIS-Implementation Manager, AT&T, 2006-2008

Master of Business Administration, University of Phoenix

Bachelor of Accounting, Sydenham College of Commerce and Economics

Mirantis Open-Stack Certification | SCRUM Master | PMP-Project Management Professional

CISCO Certified Network Professional | Working towards PMI-ACP Training and Certification