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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

Country of Citizenship: United States

SSN: xxx-xx-xxxx

____________________________________________________________________________

 

Job Title:

Department:

Agency:

Job Announcement Number:

____________________________________________________________________________

 

Core Competencies

Distribution, Supply Chain Management, Inventory Analysis & Control, Logistics, Warehouse Management, Distribution Center Oversight, Materials Handling, Operation Management, Financial Objective Achievement, Profit & Loss Control, Accounts Payable/Accounts Receivable, Budgeting, Fiscal Management, Labor Control, Facility & Equipment Maintenance, Safety Committee Direction, Hazardous Materials Training, Capacity Planning, Process Improvement, RF & Voice Recognition, System Utilization, Conflict Resolution, Team Building, Personnel Leadership

 

Microsoft Office Suite (Outlook/Word/Excel/ Access/PowerPoint), SAP, Lotus Notes DMPLUS, DMS

 

 

Professional Experience

 

March 2008 Present

Neiman Marcus

Irving, TX

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

 

Senior Operations Manager (Fulfillment Center)

 

Effectively meet comprehensive responsibilities for multiple aspects of filling orders, product packing/shipping/receiving, and performing Quality Assurance; also oversee all inbound and outbound freight and typically process over 16,000 customer orders, including domestic and international shipments, on daily basis. Skillfully manage array of budgetary and fiscal-related activities, facilitate process improvements and work closely with individual personnel to support staff development and individual growth; serve as strong contributing member and leader of Process Improvement Committee (PIC). Hold additional responsibilities for warehouse layout as well as authoring reports concerning unit productivity and Key Performance Indicators (KPI).

 

Page 1 of 4


Yyyyyy x. yyyyyy Page 2 of 4

 

November 2006 December 2007

Ozburn-Hessey Logistics 3PL

Memphis, TN

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

 

Operations Manager

 

Skillfully oversaw 1M square feet of warehouse space over multiple locations; was responsible for national accounts including Starbucks, Nutrisystem, Owens Corning, Hankook Tires, Gerber Foods, CB Fleet and Delicious Brand within the Dallas-Fort Worth area. Steered work performance of seven direct report and up to 300 indirect report personnel and was responsible for broad-based operational directives including managing Profit & Loss, budgets and other fiscal-related activities, implementing process improvements and mentoring/developing staff personnel. Additionally oversaw warehouse layout and implemented Warehouse Management Systems (WMS), authored reports concerning productivity and KPI, continually ensured compliance with OSHA and FDA standards/regulations and assured achievement of ISO certification.

 

 

September 2000 November 2006

Ozburn-Hessey Logistics 3PL

Memphis, TN

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

 

Operations Manager Remington Arms

 

Expertly directed activities for this 400K square foot, 52-door warehouse and work performance of six direct/74 indirect reports; coordinated maintenance, planning, scheduling and transportation actions through contracted third-party transportation service organization or, when necessary, gained any needed back-up coverage with company fleet personnel. Directed shipping/receiving, negotiated freight rates, skillfully designed warehouse layout, continually performed accurate and timely data entry, assured strict inventory control and successfully controlled labor costs.

 

Was responsible for all inbound/outbound freight activities, including $40M monthly order inbound/outbound throughput as well as tracking the movement of $90M in inventory merchandise/products. Managed daily inbound/outbound shipment levels of 300,000-400,000 pounds using three parcel/overnight shippers as well as multiple LTL and truckload carriers and processed 12K in weekly orders. Increased efficiencies by implementing use of new Voice Recognition Pick System and facilitated employee training on warehouse technologies including Voice Recognition Pick System and the RF System; was successful in reporting increased Inventory Accuracy from 90.1% to 99.98%.

 

 


Yyyyyy x. yyyyyy Page 3 of 4

 

September 1998 September 2000

Ozburn-Hessey Logistics 3PL

Memphis, TN

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

 

Operations Manager Sony Electronics

 

In this assignment was successful in achieving $56M monthly distribution levels through skillful operational streamlining and improving efficiencies. Conducted training for 62 supervisors and team personnel, placing strong emphasis on the importance of achieving safety, productivity, quality and team objectives and goals. Led team to increase monthly shift order volume capacity to 10,000+ and tracked movement of more than 16M pounds of outbound freight on monthly basis. Continually employed online systems to access records on shipping, inventory productivity and other relevant activities, as well as client/order-specific information to support troubleshooting actions.

 

Outstanding contributions to operational effectiveness included managing/controlling such crucial areas as distributing invoices to order-pulling personnel and assuring accuracy, ensuring accuracy of UPS and FedEx Powership manifests, managing inventory levels, reducing backorders/mis-shipments and overseeing international shipments. Also diligently developed accurate and comprehensive reports regarding inventory, shipping and KPI for corporate management.

 

 

Month 1994 Month 1998

U.S. Marine Corps

Camp Pendleton, CA

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

 

Warehouse Manager (Sergeant E5)

 

Steered work performance of 20 individuals concerning distribution center/warehouse operations of facility that supported 1,500 personnel; continually facilitated/directed array of skill-building and leadership programs and was responsible for productivity, cost reduction, personnel accountability, management reporting and inventory accuracy. Successfully implemented tracking/locator system which had major role in improving accuracy of on-hand supplies inventory control/tracking. Recognition of management and supervisory excellence resulted in being numerous medals for superior job performance.

 

 

Month 1990 Month 1994

U.S. Marine Corps

Camp Pendleton, CA

Hours per Week: N/A

Salary: N/A


Yyyyyy x. yyyyyy Page 4 of 4

 

Supervisor: N/A Phone: N/A May Contact: N/A

 

Inventory Control Supervisor

 

In this role oversaw work performance of eight warehouse clerks in performing asset management/control and reporting; conducted on-going instruction and training on such important areas as receiving, inspecting, locating, storing, rotating, safekeeping, shipping and disposal of supplies/equipment.

 

 

 

 

Education/Training

 

University of Phoenix, Dallas, TX

Business Management Studies; ongoing

 

Arkansas State University, Jonesboro, AR

Business Administration Studies, 1986

 

West Memphis Senior High School, Memphis, AR

High School Diploma, 1984

 

 

Total Quality Management Training

Zenger Miller Leadership Training

Cultural Relations Training

Military Staff Non-Commissioned Officer Training

 

 

 

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