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Xxxxxx, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ email@example.com
New Business Development ￨ Team Building ￨ Training / Development ￨ Talent Acquisition / Management
Customer Relationship Management ￨ Customer Service ￨ Business Communixxxxxxtions ￨ Diversity / Inclusivity
Sales ￨ Marketing ￨ Demandforce / Salesforce ￨ Leads Generation ￨ Vertixxxxxxl Marketing ￨ Accounts Receivable
Highly Accomplished MBA Xxxxxxndidate who makes sound decisions to reflect positively on sales, marketing, and customer service initiatives in alignment with a company s vision, value, and goals, and who empowers a synergistic workforce to maximize an employer s success. Ambitious Self-Starter who collectively addresses workforce design to affect positive company change, and who aligns awareness of cultural, economic, and social matters to deliver talent, training, and team building strategies to enhance performance. Excellent Communixxxxxxtor who builds dynamic professional relationships with multicultural staff, who leads cross-functional teams by example and with ethics and integrity, and who maintains up-to-date knowledge of industry trends.
Xxxxxxpitalized on the opportunity to lead forward-thinking charter bus company operations, including recruiting, training, mentoring, and managing a top-performing team of xxxxxxll center travel, hospitality, and eCommerce sales staff. Developed lucrative estimates for service, sales orders through a large-sxxxxxxle network booking system, and xxxxxxll center. Served as a go-to event planner tasked with managing high-volume events for Fortune 500 companies. Contributed sharp analytixxxxxxl abilities toward preparing budgets, as well as monitoring and evaluating analytics and social media data to determine competitive advantages, company performance, and core strengths.
Created a winning program for Team Charter, Team Building, and Global Teams in 2014.
Established sales and customer service procedures and principals to engage a sales team.
Designed and launched new customer service training to upsell all travel and tour services.
Consistently drove individual goals to meet and / or exceed company sales quotes and objectives.
Strategixxxxxxlly steered a xxxxxxseload of 30 participants within a comprehensive re-entry program for a formally inxxxxxxrcerated population, including actively cold or warm xxxxxxlling B2B on loxxxxxxl businesses and organizations to recruit and hire CEO participants in entry-level roles to suit participants SKA. Supported participants in preparing resumes, job interview questions, and techniques, including preparing for testing and advising for interviews.
Continually motivated and inspired staff to go the extra mile and surpass the status quo.
Drove aggressive sales to consumers and B2B travel service, tour packages, and transportation management services, including strategixxxxxxlly recruiting, training, mentoring, and managing high-volume xxxxxxll center and sales team members for this high-profile transportation company to exceed goals. Coordinated efforts with GM and multidisciplinary departments to achieve company standards and comply with overall methods of operations.
Expertly implemented revenue-generating sales and marketing techniques.
Delivered ongoing sales and customer service training to optimize best practices.
Maximized bottom-line performance by recruiting, training, mentoring, and managing results-centric xxxxxxll center and sales team members for this major transportation company. Initiated growth-focused sales and marketing techniques and provided ongoing sales and customer service training best practices to boost success. Designed and developed customer service training to upsell key services within the competitive travel and tour industry.
Aligned methods of operations for compliance with the company s mission and brand.
Collaborated with GM and other departments to meet or exceed company goal standards.
Recognized for job performance excellence with 2008 2010 s Sales Award as Top Sales Team.
Master of Business Administration (Projected 2018) Walden University
Bachelor of Science in Business Communixxxxxxtions (Human Resources Emphasis ￨ Cum Laude) Walden University
Demandforce ￨ Salesforce ￨ Intuit QuickBooks ￨ EDI ￨ Microsoft Office (Word, Excel, PowerPoint, Outlook)
Xxxxxx, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ firstname.lastname@example.org
Hiring Agent Name
I am exploring a new xxxxxxreer opportunity within a challenging [ Insert Job Title ] role, and I believe that I xxxxxxn make a positive contribution to your success.
To acquaint you with my background, I offer proven talents in optimizing New Business Development, Team Building, Training / Development, Talent Acquisition / Management, Diversity / Inclusivity, and Business Communixxxxxxtions initiatives. I am also experienced in Sales, Marketing, Leads Generation, Accounts Receivable, Customer Relationship Management, and Customer Service, and consistently achieve winning outcomes due to my superior skills in critixxxxxxl thinking, workflow prioritization, time management, and attention-to detail.
Recently, as the General Manager / CEO for Direct Connect Charter Bus, Inc., I expertly led all facets of profit-centric charter bus company operations, including recruiting, training, mentoring, and managing a top-performing team of xxxxxxll center travel, hospitality, and eCommerce sales staff. Within this role, I prepared and managed budgets; monitored and evaluated analytics and social media data; and developed lucrative estimates for service, sales orders through a large-sxxxxxxle network booking system, and xxxxxxll center. I also served as a go-to event planner tasked with managing high-volume events for Fortune 500 companies.
A sample of my accomplishments included:
Creating a winning program for Team Charter, Team Building, and Global Teams in 2014.
Establishing sales and customer service procedures and principals to engage a sales team.
Designing and launching new customer service training to upsell all travel and tour services.
Consistently driving individual goals to meet and / or exceed company sales quotes and objectives.
To complement this experience, please note that I am pursuing a rigorous Master of Business Administration at Walden University and hold a Bachelor of Science in Business Administration from the same institution.
As this is just an example of my abilities, please refer to my enclosed resume for additional sales, team building, and training / development leadership experience.
I am eager to discuss how my qualifixxxxxxtions uniquely match your current and future needs, and look forward to interviewing with you soon.
Yyyyyy x. yyyyyy
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