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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000




Profile of Qualifications


  • Results oriented Marketing and Sales Professional with a proven track record of substantially driving company revenue.
  • Dynamic interpersonal communication skills, critical to forming lasting client relationships.
  • Demonstrated ability to leverage product knowledge to rapidly establish rapport, identify client needs and develop individualized solutions.


Key Areas of Expertise


  Sales Operations



   Interpersonal Communication

  Client Relationship Management

  Revenue Growth


Professional Synopsis


Ken Henley State Farm 2015-Present

Marketing Coordinator

  • Leverage various strategies to promote company services and increase existing customer base.
  • Demonstrate top notch interpersonal skills; form positive, lasting relationships with clients.
  • Collaborate extensively with agent on marketing/sales tactics; continually achieve and exceed goals.
  • Identify client needs and develop individualized solutions to ensure satisfaction.
  • Perform administrative tasks as necessary, including scheduling and preparation of lead lists.


Richard Morris State Farm Starke, FL 2012-2015

  • Utilized strong leadership skills to oversee operations, including business development and marketing.
  • Rapidly established rapport with clientele; promoted individualized services based on needs.
  • Developed effective team incentive plans to drive performance among staff members.
  • Provided high level of customer service; quickly resolved inquiries and complaints.
  • Heavily involved in the on boarding process, including interviewing, hiring and training.
  • Recognized within territory as a top 5 agency for automobile and life sales; first dual agency in the country.


Janet Tillman State Farm, St Augustine, FL 2005-2012

Licensed Service Assistant

  • Fulfilled key role as Sales Team Leader, with associated responsibilities including marketing, lead development and providing excellent customer service.
  • Established and maintained key client relationships; focused on ensuring satisfaction and retention.
  • Continually meet and exceed sales goals; implement marketing strategies to promote company services.


Ken Henley State Farm Palatka, FL 2001-2005

Agent Assistant

  • Utilized industry knowledge to make individualized recommendations to promote company services.
  • Performed administrative tasks with utmost precision to ensure efficiency throughout daily operations.


Neal Chancey State Farm, Palatka, FL 1997-2000

Customer Service Representative

  • Used strong communication and organizational skills to complete daily tasks.


Education & Professional Development


Florida Agent Property and Casualty License 220; 2014

Life/Health/Annuity Agent 215

Florida Notary Public; 1997-Present

Bank Certification, Flood Training Course & LSA5 Designation, State Farm

Gary Kinda Life Sales Workshop; Tom Henga Retirement Workshop, Jacksonville, FL; 2014 & 2015

Get Motivated Seminar, Jacksonville, FL; 2013

Associate of Arts Program, St Johns River State College; 1993

Florida Life Health & Annuities Course, Gainesville, FL; 1998

FAIA Insurance ACSR Course, Jacksonville, FL; 1995

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