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Yyyyyy x. yyyyyy
815 Allen St. ￨ Dallas, TX 75204 ￨ 214-957-8010 ￨ abc@xyz.com
Objective
Seeking the challenging position of Assistant Director of Mobility and Street Services with the City of Dallas.
Summary of Qualifications
Work history of building relationships with community members, resulting in the lowest number of complaints while simultaneously handling the most complaints per inspector.
Created dozens of neighborhood watch groups that have improved the quality of life of citizens.
Excellent leadership and mentoring a large team, training team members to maximize their potential.
Areas of Expertise
> Code Enforcement > Team Leadership/Management > Program Management
> Budget Management > Community Relations > Team Mentoring/Training
> Succession Planning > Strategic Planning > Administrative Leadership
> Investigations > Public/Private Partnerships > Continuous Improvement
Professional Experience
City of Dallas Dallas, TX 1990-Present
Manager II, Code Compliance Services (Mar. 2007-Present)
Lead a diverse team of 94 professionals, including mentoring, training and coaching team members.
Organize and lead neighborhood public meetings to build relationships with community members and leaders.
Promote public and private partnerships to meet or exceed code enforcement objectives.
Develop, manage and grow programs such as Nuisance Abatement, also known as Mow Clean.
Administer and manage an annual budget and analyze statistics to meet code compliance goals.
Achievements:
Earned Wall of Fame honors on three separate occasions as a result of receiving positive letters from citizens.
Reduced the lowest number of complaints from citizens as a result of building relationships with community members while simultaneously handling the most complaints per inspector.
Established dozens of neighborhood watch groups that have improved the quality of life of citizens.
Collected more fees from multi-family apartment complex owners than ever before as a result of securing registration information so team members could inspect the properties.
Secured more registrations from businesses such as automotive repair and electronic repair shops to ensure compliance with code enforcement.
Cleaned up more litter than any department, including dumped tires and other illegally dumped materials.
Created a positive and sustaining work environment, recording zero grievances from any team member and never having to terminate an associate.
Mentored and turned around underperforming staff that were assigned to the division from another group.
Posted the lowest absentee rate among seven different code enforcement divisions.
Inspector II (Apr. 1990-Mar. 2007)
Education, Training and Certificates
Bachelor of Science (BS), Building Construction, with a minor in Civil Engineering; earned 1978
Texas A&M University
> Code Enforcement License, State of Texas, License No.
> Management Certificate, Southern Methodist University; earned 1997
> Chosen and served as President, Code Enforcement Association of Texas; 2006-2007
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