2221 Highland Park Rd. | Xxxxxx, TX xxxxxx xxx-xxx-xxxx | abc@xyz.com

Customer Service Delivery | Administration | Management | Sales | Marketing | Critical Thinking | Collaborative Problem Solving

Social Insight | Training & Development | Personnel Relations | Human Resources | Cross-Functional Collaboration | Time Management

Prioritization & Multitasking | Organizational Skills | Microsoft Office | Windows OS Proficiency

  Capable and confident management professional and recent Bachelor of Science graduate

  Possesses over 15 years of diverse operational and sales leadership experience

  Adept at managing projects with precision and care; skilled in working as a valuable project team member and an individual contributor

  Excels in high-pressure, time-sensitive environments in order to meet or surpass organizational goals

  Self-motivated leader who excels in prioritizing and managing multiple simultaneous projects in order to adhere to deadlines and goals

  Personable with a success-focused demeanor

  Seeking a managerial role that will allow for career development; focusing on customer care and community relations positions, but also open to entry-level roles in other sectors

  Lead all aspects of the solar installation process from the planning to finalization stages; manage installation personnel and office logistics

  Work in an equipment service specialist and customer support capacity simultaneously

  Complete site surveys and shade studies in order to fuel process improvements

  Managed duties that directly correlated to the development of products and delivery of services

  Directed solar panel construction and installation processes for solar panels

  Created and set forth effective product marketing strategies, including advertising campaigns and sales promotions

  Prepared and constructed city permit application plans with precision and attention to detail

  Delivered estimates for the sale of PV systems; targeted efforts at homeowner clients

  Inspected and examined electrical systems and equipment using visual inspection methods, testing devices and computer software to locate areas in need of repair; also adjusted defective wiring and relays in ignition, lighting, air conditioning and safety controls with the aid of electrician tools

  Led product development and service delivery functions; also directed and coordinated business activities including production, pricing, sales and product distribution

  Formulated engaging and attractive store layouts and displays that served to generate profit and ensure alignment with company guidelines

  Formed product marketing strategies, including sales promotions and advertisement campaigns that appealed to both current clients and prospects

  Assessed financial statements, sales and activity reports, along with additional performance data to measure productivity and goal achievement levels, as well as discover areas in need of cost control and programmatic improvement

  Established sound staffing requirements; headed all interviewing, hiring and new hire training processes

  Supervised a team of competent and skilled professionals; prepared work scheduled and assigned duties in accordance with each staff member s skills

  Provided first-class customer care; greeted and offered assistance to all customers and worked to reply to their questions and concerns

  Guided and mentored supervisees to properly engage with customers in order to secure sales, including complicated and challenging transactions

  Also directed them in the areas of cash receipt reconciliation and other finance-related matters; monitored sales activity to guarantee sound delivery of customer service and quality products

  Controlled inventory with precision and reordered stock items as inventory dropped to a specified low level

  Hired and trained sales and marketing personnel; completed regular performance evaluations and terminated staff members as needed

  Scheduled staff in an efficient and productive fashion; maintained detailed records of each employee s work schedules and time cards

  Crafted and implemented departmental guidelines, objectives and processes to fuel productivity

Also worked as a Department Manager for Polo Ralph Lauren (2001 2003) and a Sales Manager for Pier 1 Imports (1997 2001)

2221 Highland Park Rd. | Xxxxxx, TX xxxxxx xxx-xxx-xxxx | abc@xyz.com

March 16, 2018

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear [Hiring Agent Name],

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:

  As a professional, I bring to any role over 15 years of managerial and operational expertise, paired with a strong work ethic and a recently-earned Bachelor s Degree. In any role I take on, I feel confident and comfortable in interacting with individuals and groups at all levels. I leverage my communication and organizational capabilities to effectively achieve or exceed company expectations.

  I take pride in managing projects with the utmost in leadership, precision and care. I lead by example in supervising project teams. I am able to effectively multitask and lead multiple initiatives and their respective teams at once without compromising quality, timeliness or attention to detail.

  In each position I ve held, I have consistently demonstrated my willingness to learn new things and adapt to new processes that drive profit and increase revenue. I believe that consistently assessing processes and the people that drive them only serves to fuel productivity and innovation.

  Along with my aforementioned Bachelor of Science, earned in 2014, I served as a Research Fellow for Hindu American Seva Charities/ Temples and Environmental Practices that same year. I also served in the NSF Summer REU Fellowship in 2011. My educational experiences, with a focus on Anthropology and Environmental Philosophy, have strongly complemented my most recent experiences in the solar energy sector.

  Presently, I am in search of an exciting and challenging new role that will not only allow me to exercise my current capabilities, but also develop new talents that will allow me to grow and advance professionally.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Joseph Billeaudeaux

Enc. Resume