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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx |


Profile of Qualifications


  • Results-driven professional with experience excelling in positions with increasing levels of responsibility across multiple industries.
  • Top-notch leadership, organizational and problem-solving abilities.
  • Recognized for the ability to streamline process improvement initiatives to significantly increase efficiency throughout daily operations.
  • Regarded for the ability to deliver outstanding results with the highest degree of expertise, service and professionalism.


Key Skills


  Relationship Management

  Interpersonal Communication



  Organizational Management

  Attention to Detail




Leith Acura, Cary, NC 2007-2016

Service Advisor | Warranty Administrator | Service Receptionist

  • Recipient of multiple merit based promotions due to strong leadership and organizational abilities.
  • Demonstrated strong interpersonal communication skills throughout daily interactions with customers; strategically identified client needs and ensured fulfillment.
  • Performed various administrative and financial tasks on-time within a fast-paced office environment.
  • Streamlined existing office operations to significantly increase efficiency.
  • Exemplified a strong attention to detail while preparing and tracking 100+ daily claims to ensure on-time payments.
  • Thoroughly reviewed all data to identify discrepancies; adjusted as necessary.
  • Resolved customer complaints / inquiries in a prompt manner.
  • Devised accurate financial forecasts; successfully cost out parts, labor, supplies and taxes for vehicle repairs and maintenance.


The Closet Works, Inc., Hatboro, PA 2005-2006

Administrative Assistant

  • Fulfilled key administrative support role within a fast-paced office environment.
  • Utilized strong communication skills to deliver high quality support, resolve inquiries and handle complaints.
  • Thoroughly reviewed financial data to ensure accuracy and calculate labor / material costs.
  • Responsible for creating and organizing invoices.
  • Used excellent organizational abilities to maintain proper inventory levels.


Vector Marketing, East Petersburg, PA 2001-2003

Receptionist / Recruiting Assistant

  • Provided direct support to Sales Manager with various office functions, including call management, maintaining proper office supply levels and business development initiatives.
  • Contributed extensively to development of sales promotions and creation of business newsletters / flyers to increase brand exposure.
  • Conducted in-depth training for new team members; recognized for assisting in recruitment of 350+ Sales Representatives throughout 3-month period.




High School Diploma, Donegal High School, Mount Joy, PA

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