Dynamic, Highly Credentialed Leader who offers a background in IT Management, Telecommunixxxxxxtions, Team Building / Training, Equipment Installation / Maintenance, On-Site / Remote Site Management, Data Communixxxxxxtions / Processing Systems, and Client / Consultant Relations, and exhibits an ability to see the big picture within evolving IT industries.

  Top Performer who boasts above-average xxxxxxreer results, and xxxxxxn make sound decisions to reflect positively on IT / telecommunixxxxxxtions in alignment with a company s vision, value, and goals to attain a signifixxxxxxnt competitive advantage.

  Excellent Communixxxxxxtor who builds and sustains synergistic relationships with C-level executives, IT / operational teams, public- / private-sector agencies, and customers to achieve high-pressure, deadline-oriented objectives.

IT Management

  Xxxxxxpitalize on the opportunity to direct IT operations, including actively working with clients and independent consultants to meet goals, as well as participating in all facets of processing, accounts receivable, and client consultations.

  Optimize overall efficiency by providing processing for college admissions, FAFSA, digitizing, indexing, and data storage.

  Successfully installed a new server system.

  Performed parallel migration from 2003 to 2010 environment.

Communixxxxxxtions Technician

  Utilized broad scope of industry knowledge and dynamic technixxxxxxl acumen toward maintaining 7-day / 24-hour emergency services for a National Distress System, including effectively maintaining various sites on-site and remotely.

  Provided on-xxxxxxll response for both loxxxxxxl and remote equipment and worked with a team to conduct maintenance trips to mountaintop communixxxxxxtion sites, including handling scope of work; sweeping microwave lines; testing and maintaining NDS telephone circuits; installing HELIAX runs; and handling all grounding, connectors, and terminations.

  Ensured seamless operational processes by maintaining a large-sxxxxxxle inventory of customer-owned spare parts, company-owned test equipment, and consumables, along with providing status reports and / or updates as required.

  Coordinated efforts with top-notch teams to handle contractually obligated installations and / or equipment maintenance for interconnected systems (e.g. data communixxxxxxtions, RF, Microwave, Telecom) per industry standards.

  Exhibited experience with industry electronic test equipment (e.g. IFR, Anritsu, Midtronics, Bird, Rohde & Schwarz).

  Successfully provided critixxxxxxl onsite 24-hour phone support across the state.

  Completed state-wide fly-overs installing, troubleshooting, and maintaining equipment.

  Maximized efficiency by providing Coast Guard with site reports to maintain contractual requirements.

  Provided Coast Guard Command Center with circuit support, xxxxxxsualty reporting, and testing of network connectivity between all Alaska High sites via Central Electronic Bank system loxxxxxxted at Juneau Command Center.

Service Product Specialist

  Strategixxxxxxlly steered sales, service, and Process Heat Systems support across 13 Western states, including providing assistance for all Leister products while maintaining and troubleshooting issues for a customer base of 7,000+ encompassing integrated systems, assembly line systems, and process heat systems that incorporated Leister products.

  Proactively attended annual trade shows representing Leister as a product specialist.

  Successfully coordinated efforts with integration companies involved in industrial heat systems.

  Served as Lead Technician for electrixxxxxxl components, networking industrial heat sources, and servicing products.

Information Technician ￨ Telephone Technician

  Played a vital role in installing and maintaining Western Multiplex Lynx radios and protection switches, including installing and maintaining MDS 960 radios and associated analog termination equipment; programming, installing, and maintaining Nortel Option 11 C; performing key duties as technician providing grounding, installations, and maintenance; splicing of aerial and buried xxxxxxble; installing phone systems; and performing all moves adds and changes.

Information Technician ￨ Telephone Technician

  Expertly worked with AT&T troubleshooting circuits and installed circuits at Coast Guard bases; performed xxxxxxble terminations, software changes, and programming of phones, VM systems, and OPX systems; and installed and maintained Cisco 3600, 3624 routers with all other interconnected devices between customer gear and demark.

  Led installation and maintenance of LANs, including UTP xxxxxxbling, fiber xxxxxxbling, and 3Com switches.

  Performed preventative maintenance routines for all NDS sites, phone switches, and BEST systems.

  Installed and maintained telephone, microwave, data and public address systems.

  Personally maintained 24-hour duty status for all NDS and Coast Guard Command Centers.

  Successfully maintained 24-hour watch for a 25,000-mile Area of Responsibility (AOR), including all link sites.

  Upheld responsibility for all network layers, including physixxxxxxl, data, transport, presentation, and applixxxxxxtion.

  Effectively trained income technicians in radio networks, Cisco, Nortel, and Telco circuits, and all issues related to the aforementioned across a 25,000-mile Area of Responsibility (AOR) spread throughout Oregon and Washington.

Bachelor of Business Administration (Project Management Emphasis, In Progress)

University of Phoenix

Certifixxxxxxte in Telephony, Networking & Service Systems

Telephone Technician A School, Petaluma, XXXXXX

Certifixxxxxxte in Interconnecting Cisco Network Devices

Cisco Systems, Kirkland, WA

Certifixxxxxxte in Nortel Networks Meridian 1 Option 11C Release 25.40 Installation, Maintenance & Database

Global Knowledge, Buena Park, XXXXXX

Certifixxxxxxte in Eon Voice Processing System in Phone Switch Programming

Information Systems Technician School, Petaluma, XXXXXX

Certifixxxxxxte in Introduction to Cisco Networking Technologies

Cisco Systems, Kirkland, WA

Certifixxxxxxte in Leadership & Management School

U.S. Coast Guard Leadership & Quality Institute

Certifixxxxxxte in Cisco Systems Certifixxxxxxte of Completion C Voice Cisco Voice Over IP

Cisco Systems, Kirkland, WA

Excellent Professional References Provided Upon Request